# TLY & Baacloud — user reviews

> 27 indexed App Store user reviews of TLY & Baacloud by 49cloud Pte. Ltd, rated 4.58/5 from 1,140 ratings.

- Source: https://appshunter.io/ios/app/tly-and-baacloud/id1272045249/reviews
- App overview in markdown: https://appshunter.io/ios/app/tly-and-baacloud/id1272045249.md
- Rating breakdown: 5★ 967 · 4★ 46 · 3★ 30 · 2★ 14 · 1★ 83

## What do users think of TLY & Baacloud?

Overall sentiment: negative

**Pros**

- 🚀 Fast speed
- 👍 Easy to use

**Cons**

- 🐛 Login issues
- ⚠️ Unreliable service
- 🚫 Unable to use

**Commonly reported bugs**

- Unable to login
- Frequent service disruptions

**Most requested features**

- Improve customer support
- Provide more transparency

## Newest reviews (7 of 27)

### 3/5 — 客户端

*2023-10-28*

客户端登陆不上，怎么处理！

### 3/5 — 跑路了

*2023-10-25*

所有设备均无法登录，看样子是跑路了，同志们有其他软件吗？

### 1/5 — What happed

*2023-10-09*

Can not use?

### 1/5 — failed work on either iPad OS or MacOS

*2023-10-08*

as the title described

### 4/5 — Useful proxy app

*2018-06-18*

It uses cellular data even when I don’t visit the sites in gfwlist (ProxyMethod = System).
Hope this can be fixed!

### 1/5 — 根本没ssr这个选项

*2018-01-12*

没法ssr，只能ss!

### 2/5 — SSRconnect 不支持SSR模式！

*2017-12-03*

名不符实啊。

## Most critical reviews (10 lowest-rated)

### 1/5 — 跑路了

*2024-07-09*

一年了，还是等不到恢复。

### 1/5 — 垃圾TLY Baacloud

*2024-01-21*

跑路第2次了，不要脸。

### 1/5 — unable to login

*2023-11-30*

Why can’t I login?

### 1/5 — 真坑

*2023-11-08*

不能用啦，刚冲一年的

### 1/5 — 跑路了已经

*2023-11-05*

跑路了

### 1/5 — 跑路了，还好一直没买

*2023-10-27*

差点着了道 ，真坏

### 1/5 — 不能使用

*2023-10-23*

这个app 故障，跑路？爆雷？苹果应该为这种行为负责，随便什么猫狗都能挂在应用商店？

### 1/5 — 登录不了

*2023-10-22*

登录不了

### 1/5 — 又跑路一次？

*2023-10-13*

IOS Android端都登不上，官网打不开，第二次跑路了上一次跑了6个月好像，是死是活给个消息😅

### 1/5 — Can not use again

*2023-10-11*

No customer service to reply problems.

## Most praised reviews (10 highest-rated)

### 5/5 — 为什么我的账号登录不上

*2023-11-19*

账号登录不上

### 5/5 — 联系不到

*2018-10-13*

你们家qq微信全联系不上了

### 5/5 — 使用Ssrconnectpro翻墙一切都好，但是，无法上WhatsApp

*2018-09-11*

谢谢你制作的软件。

但是我发现 一个问题，如题。找到另外一个叫potasto lite 的软件 就可以上。

再次谢谢，也盼望你能解决这个问题

**Developer response:** 可以使用connectplus

### 5/5 — Bug?

*2018-07-23*

I get  Can’t provide secure connection problem when ever I use. And the problem won’t appear if I use other App make the connection.

### 5/5 — Free & amazing  speed

*2018-07-14*

thank you

### 5/5 — 其实是可以ssr的，但是协议得是origin

*2018-07-09*

就直接把ip端口和密码填上就行了

### 5/5 — excellent

*2018-03-12*

across the Great Firewall we can reach every corner in the world

### 5/5 — Good

*2018-01-05*

Its good!

### 5/5 — Easy to use.

*2017-12-13*

Good app. Thank you.

### 5/5 — good

*2017-08-25*

I like it,it's so simple!fight,hope to Add new features！

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*