# TM Mobile Security — user reviews

> 12 indexed App Store user reviews of TM Mobile Security by Trend Micro (Apps), rated 4.56/5 from 402 ratings.

- Source: https://appshunter.io/ios/app/tm-mobile-security/id910079618/reviews
- App overview in markdown: https://appshunter.io/ios/app/tm-mobile-security/id910079618.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t update!

*2025-02-16*

The app is not updating even after purchase of an annual subscription.  Keeps asking for money.  What kind of a service is this?

### 2/5 — Battery Hungry App

*2023-02-01*

It consumes  a lot of battery, apart from this no issues.

### 2/5 — Not working with iOS 14

*2020-11-01*

Not working with iOS 14

**Developer response:** Hi, nnavin-kumar! Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to mobile@trendmicro.com. We'll pass it along to our development team and see if there is any way we can improve it.

### 2/5 — Confusion

*2020-02-21*

I have confusion between yearly charges and monthly charges. Is it written opposite wrongly in information?

**Developer response:** Hi, menickname! Payment options are yearly and monthly. If you have further queries, please send us email at  mobile@trendmicro.com. Thanks.

### 3/5 — App issue

*2021-12-06*

Hi team , I’m unable to update app via WiFi and mobile data..

### 4/5 — Good and easy to install, thanks. Dr Srikumar.B

*2019-07-10*

Good one ,easy to installl.

**Developer response:** Hi, dr srikumar b. We're always working hard to improve the app. Thanks for your download and feedback. Is there something we can do to get 5 stars?

### 4/5 — Good

*2017-01-10*

Good aps for ios devices.

### 5/5 — Genius app

*2022-01-17*

Very good performance anytime blocked and notifications harmful side this app so useful.

### 5/5 — good

*2020-11-11*

i loved the level of service provided.i just wanted to know does it help in protecting the cards details when vpn is on?

**Developer response:** Hi, bhavyagandhi1999! The VPN of Trend Micro uses a local analyzer to filter all network traffic from your device. If you are doing banking online, you may use the SafeSurfing feature of the app to secure any transactions. If you have further concerns, just let us know at mobile@trendmicro.com!

### 5/5 — Ultimate protection

*2020-06-20*

I switched over from McAfee during 2011 and become peaceful. It’s an amazing japani apps with ultimate protection. Hat’s off to Trend Micro team. God Bless u.

**Developer response:** Thank you for your feedback and support, Subimal Das! This means a lot to us!

## Most praised reviews (2 highest-rated)

### 5/5 — MALJIWALA

*2019-10-29*

Excellent App
Would like to know - how to use ACTIVATION CODE

**Developer response:** Thank you for your feedback, Maljiwala! To have your subscription activated, you may refer to the instructions provided on this link: https://esupport.trendmicro.com/en-us/home/pages/technical-support/mobile-security-for-ios/1102292.aspx. Should you need further assistance, you may contact our support here: https://goo.gl/1z1Cys.

### 5/5 — Only hope for Indian Apple customers

*2019-02-25*

I had been through such a bad experience with browser hijack that I am very much afraid of using browser without safe environment. You should know that it is the only ios app available in India.

So far so good , looking into its interface and how it has been designed and implemented will definitely be helpful to users like me.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-20.*