# tmactive — user reviews > 29 indexed App Store user reviews of tmactive by Tonbridge and Malling Leisure Trust, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/tmactive/id1213824151/reviews - App overview in markdown: https://appshunter.io/ios/app/tmactive/id1213824151.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (13 of 29) ### 1/5 — Rubbish. *2023-04-02, version 106.23* Incredibly difficult to navigate and find my way around anything. I’m very tech savvy so am able to figure things out normally but the app and website always have links which lead to completely redundant information. I’ve simply been trying to book swimming at a specific swimming pool for children and yet I’m getting paragraphs of information about things which bare no relevance to the links I have clicked on such as golf and various classes. Incredibly frustrating and a complete waste of time. Useless. ### 1/5 — Stopped working *2023-03-19, version 106.23* App suddenly stopped working a few weeks ago. Will not let me log in to book classes. All requests for help have not sorted the issue out. Needs sorting out! ### 1/5 — Awful for a first time user of the app *2023-02-16, version 106.23* It says you can make a booking in the App but there is no option for golf, it just redirects you to the website and then the filter process for day/time selection is poor ### 1/5 — Reset password *2022-10-04, version 5.112* Hard to reset password ### 1/5 — Sort out the booking please! *2022-08-27, version 5.112* So frustrating trying to book a tee time on this app. ### 1/5 — Terrible website *2022-08-13, version 5.112* Very difficult to actually book anything. The login option doesn’t have an option to create an account so you have to come out, find how to register a new account, fill in all that and create a login. Mine then didn’t work anyway and all the slots for what I wanted to book had gone. Unnecessarily complicated, I wanted to book swimming and just pay, and don’t see why I needed to be registered to do that ### 1/5 — Can’t even choose a name *2022-08-08, version 5.112* Way to complicated. Very difficult to use if you have a child as the member. ### 1/5 — Really annoying! *2022-08-04, version 5.112* Awful process trying to book a swim 🤬 ### 1/5 — App *2022-07-16, version 5.94* App is terrible ### 1/5 — Account creation *2022-07-10, version 5.94* How do I create an account? ### 1/5 — Terrible *2022-05-21, version 5.94* This App is terrible ### 1/5 — New app nightmare *2022-04-13, version 5.79.1* Since the new app has been updated it just does not work efficiently. Tried to book a 12:52 slot then comes up as 8:00 slot full????? Old system much easier and it worked! ### 1/5 — Stopped working *2019-01-10, version 3.51* It updated and now keeps saying ‘an error has occurred’ when you try and log on. Very frustrating ## Most critical reviews (10 lowest-rated) ### 1/5 — Shocking *2026-03-06, version 108.29* Worst app I have ever used, multiple pathways, blocks, restrictions asking you to sign in with no option to create account or forgot password…apparently I have a historic account but no way of regaining access…POOR ### 1/5 — Terrible app and website *2024-08-11, version 106.59* Both app and website are glitchy, the app is so inconsistent and often won’t let you pay for things in the basket. Infuriating ### 1/5 — Tee time booking *2024-07-19, version 106.59* Due to having booked a society, I can’t book a tee times now because it says that you have outstanding charges on your account. This cannot be right. ### 1/5 — Utter rubbish *2024-03-19, version 106.59* Try to book a tee time using the filters noting comes up. When I login, I can search. I add the time to my basket but when I come to pay it all goes to pot. The loading animation just never stops. I tap remove to start again, nothing happens!! THE most frustrating app to book things I have ever used. Get a proper company to provide you with the service rather than try and cobble it together yourselves. ### 1/5 — Rubbish new booking system *2024-01-02, version 106.59* What has happened to the old booking system. Thai is impossible ### 1/5 — Golf booking *2023-12-13, version 106.59* Having difficulty in getting access to homepage to make bookings. System works occasionally but most times does not connect. Fellow member has contacted me today having the same problem. He tried old system today (13 Dec) & it still worked! Is new system fully active & proven? It appears to be very hit & miss. ### 1/5 — Very bad *2023-11-06, version 106.59* This app can’t manage basic functionality for its purpose. ### 1/5 — Poult Wood Golf Club *2023-09-14, version 106.59* Worst app ever, you click on a tee time and then it tells you how many spaces available, there may only be one and you may need two, you then click return but instead of seeing the tee times you have to re log in and start over. All available tee times and how many spaces should be available before you click on it. So frustrating, I give up with the app and use the telephone instead! ### 1/5 — The most infuriating app!! *2023-06-22, version 106.59* Somehow this app makes trying to book a swimming slot the most heart rate raising exercise of the whole day! Having typed my email address numerous times, reset my password endlessly and followed every prompt, I ended up on a page where it was trying to get me to sign up for a membership. Coming out of the app and restarting the process led me a bit further but then gave me a message that I would have to contact my local centre to book. And, guess what? The recorded message there tells me to book online or via the app and then rings for ages. I’m only trying to book a swim session… I need a lie down now! ### 1/5 — Doesn’t work since the last update *2023-05-28, version 106.52* Since the update 4 days ago it now won’t even launch on my iPhone. TBH it’s not a great app. I have to log in and out to 4 accounts to book the family in for a swim. ## Most praised reviews (6 highest-rated) ### 5/5 — Tmactive *2026-08-20, version 108.29* It is so good and so easy to book it’s not complicated and you can cancel it whenever ### 5/5 — Great but not updated *2022-04-24, version 5.79.1* The app is great and very convenient but is not always up to date in terms of class numbers allowed and changes in rooms. If this were to be sorted then it would get 5 stars. ### 5/5 — Mr Samit Murnramon *2022-04-13, version 5.79.1* The gym and all services, love the class and all staff is very friendly 10/10❤️ ### 4/5 — Well Organised *2018-09-17, version 3.18* Great App, full of information and easy to work your way around. There are two areas that I feel require improvement. 1, Ease of payment, you are not able to auto fill with cards saved on your phone, therefore you need to have your card on you to book? Adding PayPal as a payment option would be great. 2, I’ve not managed to get the favourite tag to work, could be me? ### 3/5 — Payment glitch *2021-08-11, version 5.5* Good app, except when paying for services. Tried to pay for a squash court booking but got an error message. Reported to TM Active so hopefully they’ll fix the problem. ### 2/5 — moms. A *2022-06-17, version 5.94* Al ppl post popped op p Oh dear people look p --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*