# TMBank — user reviews > 121 indexed App Store user reviews of TMBank by Teachers Mutual Bank Limited. - Source: https://appshunter.io/ios/app/tmbank/id710017344/reviews - App overview in markdown: https://appshunter.io/ios/app/tmbank/id710017344.md ## Newest reviews (15 of 121) ### 2/5 — Aweful *2026-07-13, version 6.1.0* Absolutely aweful, looking at other banks as the app is so bad!! ### 3/5 — Updated Feedback *2026-07-02, version 6.1.0* Please fix this TMB. The App keeps refreshing itself once logged in. Very annoying that it does this quite frequently. I’d also like to be able to view Credit Card Statements & TD Statements via the app, please. This should be possible using a separate PIN. We need an APP that offers more & is much more useful the members. FYI. The Comm Bank App is amazing to use. All Credit Card Statements can be viewed via the Comm Bank App with a separate PIN. Maybe an App update with the new merge. Some food for thought. ### 3/5 — Phone Version *2026-03-18, version 6.1.0* Not working for some reason. ### 3/5 — Updated Feedback *2025-12-24, version 6.1.0* Please fix this TMB. The App keeps refreshing itself once logged in. Very annoying that it does this quite frequently. I’d also like to be able to view Credit Card Statements & TD Statements via the app, please. This should be possible using a separate PIN. We need an APP that offers more & is much more useful the members. FYI. The Comm Bank App is amazing to use. All Credit Card Statements can be viewed via the Comm Bank App with a separate PIN. Some food for thought. ### 4/5 — Savings Goals? *2025-10-23, version 6.0.0* This is a new feature in the app and seems like a good idea but doesn’t seem to be editable at all. I made a mistake setting it up and appear to be stuck with it forever - can’t edit, can’t delete, can’t find any info on how to use it anywhere. ### 3/5 — Updated Feedback *2025-08-15, version 6.0.0* Please fix this TMB. I’d like to be able to view Credit Card Statements & TD Statements via the app, please. This should be possible using a separate PIN. When logged in website via iPhone can’t view completed statements. Appears as blank details. Can’t see any figures. Sorry but this is not practical. We need an APP that offers more & is much more useful the members. FYI. The Comm Bank App is amazing to use. All Credit Card Statements can be viewed via the Comm Bank App with a separate PIN. Some food for thought. ### 1/5 — New past *2025-07-13, version 6.0.0* Code given. It says number wrong. ### 3/5 — Updated Feedback *2025-07-06, version 6.0.0* Please fix this TMB. I’d like to be able to view Credit Card Statements via the app, please. When logged in website via iPhone can’t view completed statements. Appears as blank details. Can’t see any figures. Sorry but this is not practical. FYI. Not able to view Credit Card Statement Details on Apple Computer, either. Tried with Safari & Chrome. FYI. The Comm Bank App is amazing to use. All Credit Card Statements can be viewed via the Comm Bank App with a separate PIN. Some food for thought. ### 2/5 — New Update Feedback *2025-06-26, version 6.0.0* While the new interface is fabulous. It’s very slow and glitchy. I think it needs an update to make it more efficient and user friendly. I become quite frustrated when using the app since the update. ### 1/5 — Buggy *2025-06-12, version 5.1.4* Honestly Teachers just keep getting more ordinary. Just updated and now it buggy and I can’t use it. Keeps freezing and I have to reenter everything. Why bother updating when you actually make it worse. ### 1/5 — Unable to log in *2025-05-04, version 5.1.4* App is not recognising my member number! Had to use internet banking to do my banking. Such a shame as it can’t be that hard to get this functional. ### 1/5 — Incorrectly states jailbroken device *2025-05-03, version 5.1.4* This app says my brand new M4 iMac from Apple is jailbroken which is completely nonsense. ### 1/5 — Keeps Freezing *2025-04-24, version 5.1.4* Used to work ok, now either won’t open at all or freezes part way through log on process ### 1/5 — No Biometrics New Update *2025-04-15, version 5.1.4* With the new update can only use a pin or login. Can no longer use facial recognition to login. This is really annoying. As if anyone is going to have my face open my account. Seriously considering moving my accounts fully to CBA. ### 4/5 — Feedback *2025-04-09, version 5.1.4* When transferring $ across TMB accounts I’d like to see the full name of account rather than S9, S15 etc… So Visa or Essential Saver etc…to appear whilst transferring internally. Otherwise, I love the TMB bank plus the easy use of the app. It’s a thumbs up from me! 👍 ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t access my money *2026-05-22, version 6.1.0* The app has been down for hours which means I can’t make transactions on a Friday night. Cheers duckhids ### 1/5 — Worse than ever *2026-05-04, version 6.1.0* Who creates these useless apps ? Does not recognize my password in iPhone, though it does on my iPad. When I want to renew my password I jump through the rigmarole of having to put my account number,card number date of birth etc.seven times, as the app does neither recognize the authorization number sent via messages nor my token (yes I have one of those!) Now I will have to spend ours on the phone to find out what is going on. Very frustrating. ### 1/5 — Vote against *2026-02-20, version 6.1.0* Response to developer feedback: I think their rambling corporate response proves my point. They have shown extreme disrespect to me personally as is evidenced in this response. Don’t you dare call me “Dear”. Disgusting behaviour from this bank and I’m sure the board are voting themselves nice pay rises while charges us more. Also “Profit for purpose” is the funniest/scariest corpo jargon I’ve heard in a long time. Is that like “The Human Fund”? This company and app claims to want us to make an “informed choice” but has failed and refuses to offer any information on the case against merger by the time voting opens and likely for a significant portion of the voting process, if at all, while heavily promoting and marketing their case to merge. They claimed they believe this is fair and respectful to members. This is morally reprehensible and bankrupt behaviour. How is it even legal? If it is then the law clearly needs to change. It completely disrespects members’ ability to make the right choice when informed fairly about the pros and cons of a decision. When has less competition ever been a good thing for consumers, not to mention diluting the focus on the special needs of teachers and their families? I’ve witnessed the declining quality and care from this bank for years but they try to do it slowly enough that you don’t notice, and this trend will no doubt continue following further mergers. Absolutely disgusting and shameful behaviour from the leadership board. ### 1/5 — Vote against *2026-02-05, version 6.1.0* This company and app claims to want us to make an “informed choice” but has failed and refuses to offer any information on the case against merger by the time voting opens and likely for a significant portion of the voting process, if at all, while heavily promoting and marketing their case to merge. They claimed they believe this is fair and respectful to members. This is morally reprehensible and bankrupt behaviour. How is it even legal? If it is then the law clearly needs to change. It completely disrespects members’ ability to make the right choice when informed fairly about the pros and cons of a decision. When has less competition ever been a good thing for consumers, not to mention diluting the focus on the special needs of teachers and their families? I’ve witnessed the declining quality and care from this bank for years but they try to do it slowly enough that you don’t notice, and this trend will no doubt continue following further mergers. Absolutely disgusting and shameful behaviour from the leadership board. ### 1/5 — App suggestion *2025-12-14, version 6.1.0* In addition to the suggestions listed below (which have been ignored/no response given), I wish to state that the app is next to useless - most times when I try to use the app it is unavailable. It would have to be the most unreliable app I have encountered and shows TMB in a very poor light. With each S1 account transaction it would be helpful to include a running balance. I have been a member of TMB for 56 years (three years after its inception) and, until now, have always recommended this bank. I’m now having 2nd thoughts. PS in addition, it would be helpful if TMB’s app could also include a Smart Watch app with an available balance, accessible via the watch app. ### 1/5 — Can’t read messages on iPhone *2025-10-14, version 6.0.0* I sent a message on my iPhone but could not read the reply as the bottom of the screen did not show. I had to read the answer on my iPad and then I’ll only allow me one Reply.. I didn’t receive an answer so messaged again ### 1/5 — Constant issues *2025-09-13, version 6.0.0* App is down regularly or issues with paying people ### 1/5 — Inconvenient logout *2025-08-30, version 6.0.0* I have used this app for many years with no complaints. Of late, at the most inconvenient of times, it chooses to log me out. As I’m never at home when this happens I always need to reset my password as I don’t remember it, because I always need to reset it on the run. And because this is happening a lot lately, I’m even less likely to remember it. Hugely frustrating. ### 1/5 — Impossible to pay anyone *2025-08-24, version 6.0.0* Every single update this app less and less usable constant connection issues and bugs unbelievably frustrating. ### 1/5 — Trying to pay someone *2025-08-06, version 6.0.0* So frustrating. Trying to pay someone. Enter all banking details only to have a connection error come up at the last point when I’m actually in the process of transferring. It hasn’t saved the persons details so I have to start all over again. I try again same thing. 3 times. I check app. It’s updated. I close app and retry the next day. Same issue. An inconvenient frustrating Waste of time! ## Most praised reviews (10 highest-rated) ### 5/5 — Very Easy to use *2026-07-13, version 6.1.0* Does recruiting I need from my banking app ### 5/5 — Dark mode *2026-06-19, version 6.1.0* I enjoy using the app but would appreciate if a dark mode feature was added. ### 5/5 — Easy to use *2026-06-01, version 6.1.0* Nice and easy to use ### 5/5 — Fantastic Updates - easy and reliable *2025-12-04, version 6.1.0* I’ve been using the app for years, and I’ve really noticed the improvements over the past few releases. It’s great to see continuous improvements being rolled out while keeping the app stable and easy to use. Solid 5 stars from me! ### 5/5 — Love the new updates *2025-06-22, version 6.0.0* After struggling a bit with the previous version, the new update makes the app easier to use and I like the ability to see my card details in the app. Look forward to seeing more improvements. ### 5/5 — Great app *2024-08-05, version 5.1.2* I don’t understand the low ratings, I’ve been using this app since it was first released. Never any problems. Easy to use gives all the information you need. Transferring to other accounts is just a couple of clicks. Never any problems in other countries. eg UK and Europe. ### 5/5 — Very easy to use *2024-07-09, version 5.1.1* I really like the new app and can perform almost any task with the app. Well done! ### 5/5 — Network issue *2019-10-16, version 4.0* Constantly says there has been a network issue encountered, only started when the iPhone was updated. ### 5/5 — Just like the Bank itself...5 STAR! *2018-10-26, version 3.3* This is such a great app to use.....very user-friendly, easy to navigate & I can do practically everything faster than using the website. ### 5/5 — So much better!!! *2018-01-18, version 3.1.1* Ahhhhh thank you!!! Ever since joining your bank a few months ago because I got my home loan through you I was so disappointed with your mobile banking app.. it was so outdated and awful to use! This update is amazing. So much more user friendly. It really brings in line how good you are as a bank in regards to your customer service and the rest. I’m a happy customer thanks to this update, thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*