# TMF Store — user reviews > 30 indexed App Store user reviews of TMF Store by TruckMount Forums LLC, rated 4.92/5 from 508 ratings. - Source: https://appshunter.io/ios/app/tmf-store/id1218669578/reviews - App overview in markdown: https://appshunter.io/ios/app/tmf-store/id1218669578.md - Rating breakdown: 5★ 462 · 4★ 17 · 3★ 3 · 2★ 1 · 1★ 4 ## What do users think of TMF Store? Overall sentiment: overwhelmingly positive **Pros** - 👍 Top-notch products - 👍 Excellent customer service - 🚀 Fast shipping and delivery - 👍 Easy-to-use app - 👍 Great product quality - 👍 Responsive support - 👍 Effective cleaning solutions - 👍 Good inventory management - 👍 Easy points application - 👍 Versatile products **Cons** - 😞 No phone number for support - 😞 Unanswered emails **Commonly reported bugs** - Equipment malfunction after minimal use - Lack of response to support requests **Most requested features** - Improve customer support accessibility (phone number) - Faster response to customer inquiries ## Newest reviews (19 of 30) ### 5/5 — FAST *2025-09-29, version 5.7* Like the products ### 5/5 — Amazing Products & Delivery *2025-08-12, version 5.5* TMF products continue to amaze me. Last year fellow cleaner let me use his van with his chems while mine was being repaired. I used black label and was blown away. I bought a jug and couldn’t believe how well it worked on even some of the filthiest carpets. This and unchained are two of the best in the industry in my opinion. His delivery service is also amazing. No other company comes close. Most companies I’m waiting a week or more. TMF I get it within a few days. Another amazing help is free shipping over $300. This is amazing for smaller companies like mine. I can’t order 2-3k each time and paying nearly $100 is shipping with other larger companies steers me from shopping with them. ### 5/5 — TMF carpet chemicals *2024-11-16, version 5.2* TMF has some really awesome carpet cleaning chemicals like they’re sweet breeze black label. Their ecocide deodorizer is really done a really good job for me on cleaning carpets look forward to doing more with TMF on other chemicals. Super awesome company. Great support will do more business with them. ### 5/5 — Too notch products and service *2024-04-11, version 5.2* Hands down the best customer service. Always available to answer questions and give suggestions. Their products are top notch quality and never fail! My go to supplier. ### 5/5 — Love this new app! *2024-03-17, version 5.0* Love the new app design. So easy to browse products and shop my favorites. ### 5/5 — TMF RULES!! *2024-01-12, version 4.5* Great products!! Easy to use app. 10/10 recommend ### 5/5 — Got their &$@! Together *2023-09-19, version 4.3* Oh my god these guys got their &$@?! Together! The products and buying experience is 10x better then the other “big 2.” Rob seriously, well done team on all levels. I’ve bought everything from you for 2 years now and I’ve never took the time to tell you but should have. I appreciate the fact you actually have inventory when order. When we use 10-12 cases of Encap a month it’s great you actually have it. Thanks again ### 5/5 — Points *2023-09-14, version 4.3* I love how easy it is to find and apply your points now…. I always struggled with that lol 🤷🏼‍♀️ but now it’s super easy! We just love all the products and Wuxi shipping! Thanks for making our job a bit more easy! Yes it takes some “elbow” work BUT with these too of the line chemicals makes it a bit more easy! Thanks again! Team FatCat 🐱 ### 5/5 — The Best *2023-07-16, version 4.2* TMF chemicals are by far the best I’ve ever used! They mix up so flawless and they leave no residue and rinse cleanly, customer for life! ### 5/5 — Product & Equipment *2023-06-22, version 4.1* All I can say professional in every aspect of the service, from customer service to super fast shipping and ordering. Every single product work as they say ! Kudos !!! TMF !!! ### 5/5 — Best cleaning solutions ever !! *2023-06-06, version 4* Game changer ### 5/5 — Points *2023-06-01* I love how easy it is to find and apply your points now…. I always struggled with that lol 🤷🏼‍♀️ but now it’s super easy! We just love all the products and Wuxi shipping! Thanks for making our job a bit more easy! Yes it takes some “elbow” work BUT with these too of the line chemicals makes it a bit more easy! Thanks again! Team FatCat 🐱 ### 5/5 — Best products and support ever *2019-08-02, version 2.5* Thanks Robert for all the great support and incredible products. ### 5/5 — 100% satisfied *2018-06-21, version 2.2* Love the cleaning solution! Great service! ### 5/5 — Best Products *2018-03-21, version 2.2* Very nice app, easier to use to buy TMF chemicals and tools!! ### 5/5 — TMF Rocks *2017-09-02, version 1.1* I have to say the Groutmaster is an awesome product and very versatile. However I must say if your in need of an outstanding prespray for carpet use Robs secret formula because it rocks. ### 5/5 — Good app *2017-05-14, version 1.1* This app is very easy to use and makes ordering a breeze. ### 5/5 — Great Company *2017-04-20, version 1.0* Great products and very friendly! ### 5/5 — 👍🏽👍🏽 *2017-04-18, version 1.0* Clean app and works great ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible Service *2020-01-09, version 2.5* I bought CRB 3 weeks ago,I use it to clean 4 area rugs and after that is not working. I tray mani times to contact someone to resolve this problem by Email and I got no answer. There is not a phone number to speak with someone ,still waiting. I thought this was a good company to get our supplies ! ### 5/5 — TMF is 1 *2026-07-27, version 6.2* Their customer service is impeccable. Their products are incredible. I love working with them. I won’t work with any other company because of how much they want to see their Customer succeed. All of us at Surface Master love truck mount for him. ### 5/5 — Some of the best products *2026-06-29, version 6.2* Favorites: Blue label, black label, grout master, citrus lush, unchained and biopro. Amazing products. ### 5/5 — Handy *2026-06-11, version 6.2* This app makes ordering product so much easier. ### 5/5 — Five stars! *2026-05-15, version 6.2* No complaints here! Great products and customer service! ### 5/5 — Greg L *2026-02-12, version 6.1* There isn’t a product that I use from TMF that isn’t top of the line. I’ve almost used every other product on the Market and since I started using TMF Chemicals I’ve never used anything else! ### 5/5 — The best!! *2025-12-16, version 6.0* Amazing service coupled with amazing products!! ### 5/5 — Mark *2025-12-05, version 5.9* I have been ordering equipment and cleaning products from TMF for years and it is always top notch customer service. Any time I have an issue or need help they respond quickly and go above and beyond helping me. ### 5/5 — Very Satisfied *2025-12-01, version 5.9* Great store…..great products and excellent customer service support! ### 5/5 — Grout master *2025-11-12, version 5.8* TMF grout master is one of my favorites every time I clean tile and grout. I love using it’s very easy and quickly removes all dirt ## Most praised reviews (1 highest-rated) ### 5/5 — TMF is my GO - TO for chemicals! *2025-11-07, version 5.8* Great chemical products that keep my business going! I have ordered from other companies and run into delays, shipping issues, damages, shortages, etc.. but with TMF they are always on time getting menu product in proper order. I have a few go-to chemicals that I use regularly and the product is great as well! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*