# TMS Sidekick > Mobile CMMS for technicians accessing Accruent's TMS OnSite/OnLine. (iPhone/iPad app by Four Rivers Software Systems Inc.) - Source: https://appshunter.io/ios/app/tms-sidekick/id625467183 (this page in markdown: same URL + `.md`) - Developer: [Four Rivers Software Systems Inc](https://appshunter.io/developer/625467186) - Category: Business - Price: Free - Rating: 2.07/5 from 15 App Store ratings · 12 written reviews indexed - Age rating: 4+ - Requires: iOS 10.3 · 43 MB - Released: 2013-04-01 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tms-sidekick/id625467183/reviews.md ## What is TMS Sidekick? TMS Sidekick is a mobile computerized maintenance management solution (CMMS) that allows technicians to access their TMS OnSite/TMS OnLine applications from Accruent. The Power of TMS On-the-Go TMS Sidekick provides technicians with the power to communicate on the go and resolve every day service requests and other tasks quickly and accurately. Technicians can access the TMS database, retrieve asset data, perform scheduled maintenance, and even collect data for work orders on-the-fly. ## Key features - On-the-go maintenance management - Access TMS database - Retrieve asset data - Perform scheduled maintenance - Collect data for work orders - Communicate on the go ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/tms-sidekick/id625467183/reviews.md ### 1/5 — Some good alpha build ideas in there *2022-06-14, version 2.7* …but this software is at best a BETA version. ### 1/5 — Keeps crashing *2021-05-13, version 2.5.16* When I press the option to add time some work orders will not allow this and the app stops and crashes. I end up having to close the work order with no time added in. I attempted to use the App Support but I need the login credentials. Does that mean you would rather have a bad review in order to get the issue resolved? ### 1/5 — December 2020 update is junk *2020-12-10, version 2.5.10* Never had an issue until the app updates in December 2020. Now it won’t load on IPad and I cannot sync on my IPhone. I also do not like how the time and date input changed takes longer to close tickets out. Really like it before not so much now ### 2/5 — Mediocre *2019-10-14, version 2.5.3* It does the job, sort of. Not like I have a choice this is the system my employer chose. We had it for about 6 years now. The desktop version isn’t too bad. The app is cluttered, clunky and seems to have been designed without concern for the technician but maybe more for the database people & management. It could be better, though I suppose it could be worse also. ### 2/5 — Really needs more development. *2019-05-20, version 2.5.0* I use this in a hospital environment. While our dashboards are built to our needs by onsite staff on the PC side of things, the sidekick app is pressingly difficult to work with day to day. Screen space utilization is poor, and being unable to view different types of work requests in tabs like on PC. With the sheer amount of requests I deal with normally, ‘My Work Requests’ being all that’s available makes quite a mess for me. Filtering and sorting is quite clunky, and not being able to query for requests by assigned user (only time charges) really makes this a non-solution for being on the go. ### 3/5 — Could Improve *2019-05-17, version 2.5.0* I was waiting to write this review until the latest update came out to see if any major changes happened, but unfortunately there aren’t so many. I was really hoping that the asset or work order query results would be stretched to the full width of the screen instead of just a small part of the right hand side of the screen. I am about to roll out this app to my technicians and was trying to decide on a mobile device (IPhone or IPad) because the information isn’t very large and is squeezed into such a tiny space. Disappointing. Other than cleaning up the menu tab and a fancy new app icon, there isn’t much improvement that I have seen yet. Perhaps a bit more exploring will prove otherwise. The app is good, but not as user friendly as I’d like to see. Some of my old timers will be a bit confused with the new fangled technology as they are with the desk top version. Overall the app is pretty decent. Not great, but good. ### 3/5 — TMS Review *2019-02-01, version 2.4.7* Very good app. Good to keep track of hours worked. The only downside to this app is not having a auto sync option. It would be ideal if the app could auto sync as long as it is open in the background. ### 3/5 — Could be better *2017-01-03, version 2.4.5* Please add push notifications to alert when a new work order has been issued to the techs ### 4/5 — Ipad Optimization *2014-01-17, version 2.2.1* I used the program on the iphone and was exicted about using it on an ipad hoping to use the extra screen real estate to look at my work order list . The app does not use the whole screen when displaying results which is a bummer. Also I wish there was a way to maybe do a quick sync. Only pull new work orders and/or update the system when i close a work order have the ability to sync just one work order. I believe that within the year, TMS sidekick will be a better choice then TMS anywhere. Its almost there but have the live interaction with the database is something of an advanatge for TMS anywhere. I cant wait to see the next upgrade. Keep working on it. ### 5/5 — Great app! *2013-11-06, version 2.2.0* The application is great! It allows my company to work while off wifi and sync when the day is over. Greatest app ever!! Highly recommend ## Frequently asked questions about TMS Sidekick ### What is TMS Sidekick? TMS Sidekick is a mobile application designed to give technicians access to Accruent's TMS OnSite and TMS OnLine computerized maintenance management systems (CMMS) from their mobile devices. ### Is TMS Sidekick free to use? Yes, TMS Sidekick is available for free download. It does not have any in-app purchases or advertisements. ### What devices does TMS Sidekick support? TMS Sidekick is compatible with iPhones, iPads, and iPods. ### How often is TMS Sidekick updated? The latest version of TMS Sidekick, 2.7, was released on August 11, 2021. Updates are provided by the developer, Four Rivers Software Systems, Inc. ### What is the age rating for TMS Sidekick? TMS Sidekick has an age rating of 4+, making it suitable for a wide range of users. ### What kind of data can technicians access with TMS Sidekick? Technicians can access the TMS database, retrieve asset data, and collect data for work orders directly through the app. ### Can TMS Sidekick be used offline? The provided description does not specify offline functionality for TMS Sidekick. It is designed for on-the-go communication and data access. ### What is the user rating for TMS Sidekick? TMS Sidekick has a user rating of 2.1 stars based on 15 ratings, indicating a mixed reception from its users. ## Version history (last 5 releases) ### 2.7 — 2021-08-11 • After using the Barcode Scanner within the Inspect It area of Sidekick, and then completing the WO, a user can click 'Home' or 'Scan Next Asset' and resume scanning a new asset without the app crashing, click Scan Next Asset now reloads the barcode scanner as expected. • A fix was identified to make Sidekick syncing more secure. All Sidekick users should logout and log back into Sidekick after this update. • Users can now manually type a search string in from inside the barcode scanner view of the 'Inspect IT' feature when barcode scanning does not succeed. ### 2.6 — 2021-06-03 • Sync improvements to reduce failed syncs during intermittent connectivity • Web Service URL field is now right on the Sidekick login screen, instead of burried deep inside iOS settings • Users can now preview previously uploaded/attached PDF's and JPG files inside Sidekick during the post capture steps (2.5.14) as well as within the existing attachments area (2.6) on WO's and other records without leaving the app • UIWebView has been replaced with WKWebView ### 2.5.16 — 2021-05-02 Fixing an iPad bug that prevented opening an inspection work order in some situations ### 2.5.15 — 2021-04-23 Fixes a crash on iPad when saving inspection work orders. ### 2.5.14 — 2021-04-10 Inspect It Navigation Enhancement: Inspect It post save navigation options are improved. After seeing that the 'Inspection Passed or Failed' users now have two large buttons. - Scan Next Asset >>>>>> Goes back to Inspect It camera (meaning it re-opens the Camera Scan screen so that user can walk to next device and scan that barcode) - Return Home >>>>> Returns to Sidekick Home Screen New Attachment Types: Users can upload local iOS files including JPG, PDF, .Docx, and .TXT, with files up to 20 MB in size. Note this new non picture attachments feature is only supported on iOS 11 and newer. Preview Attachments: A new attachment preview table now replaces the older carousel view (sorry iPod classic fans). The new preview table also ensures users can tap to view image and non image files in the preview area before uploading them to the record. During the full screen preview of their pending attachments, users can also remove a pending attachment before uploading and swipe through to the next or previous pending attachment. Other Fixes: Time Charge Comment fields now display properly ## Apps similar to TMS Sidekick | App | Rating | Price | Category | | --- | --- | --- | --- | | [MMX314](https://appshunter.io/ios/app/mmx314/id6447381805) | — | Free | Business | | [TIMS Delivery](https://appshunter.io/ios/app/tims-delivery/id1263162855) | 3.7 (3) | Free | Business | | [24/7 Software CMMS](https://appshunter.io/ios/app/247-software-cmms/id1522070988) | 5.0 (1) | Free | Business | | [TMS Sign Request](https://appshunter.io/ios/app/tms-sign-request/id1329340063) | 3.7 (3) | Free | Business | | [fentu FSM Tech](https://appshunter.io/ios/app/fentu-fsm-tech/id6450137767) | 3.7 (3) | Free | Business | | [Octopus Al Driver App](https://appshunter.io/ios/app/octopus-al-driver-app/id6746389110) | — | Free | Business | ## Related topics [tms sidekick](https://appshunter.io/ios/topics/tms-sidekick) · [tms](https://appshunter.io/ios/topics/tms) · [gwms](https://appshunter.io/ios/topics/gwms) · [bms meta](https://appshunter.io/ios/topics/bms-meta) · [tmsa](https://appshunter.io/ios/topics/tmsa) · [psms](https://appshunter.io/ios/topics/psms) · [usms](https://appshunter.io/ios/topics/usms) · [cfms](https://appshunter.io/ios/topics/cfms) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*