# TN CM Helpline Citizen — IIPGCMS > Public grievance management system for citizens of Tamil Nadu. (iPhone/iPad app by Tamilnadu e-Governance Agency (TNeGA).) - Source: https://appshunter.io/ios/app/tn-cm-helpline-citizen/id1547932530 (this page in markdown: same URL + `.md`) - Developer: [Tamilnadu e-Governance Agency (TNeGA)](https://appshunter.io/developer/1507656731) - Category: Utilities - Price: Free - Rating: 1.00/5 from 2 App Store ratings · 2 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 78 MB - Languages: English - Released: 2021-02-02 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tn-cm-helpline-citizen/id1547932530/reviews.md ## What is TN CM Helpline Citizen? Creating an Integrated and Inclusive Public Grievance CM Helpline Management System to increase accessibility for people through multiple means, standardize the operating procedures for handling grievances, set timelines for resolution as per citizen charter of Government of Tamil Nadu, improve quality of resolution through close monitoring, improve overall efficiency and effectiveness in the Government processes, along with convenience in operations. This system is having a centralized call center, a robust routing mechanism, and would enforce time-bound redressal of grievances as per the citizen charter of Government of Tamil Nadu. This system would help monitor the quality of disposal of public grievances across departments and districts under close supervision of Collectors, Head of Departments, Secretaries to Government, CM Office and Chief Secretary. ## Key features - Integrated grievance management system - Centralized call center - Robust routing mechanism - Time-bound grievance redressal - Quality monitoring of complaint disposal - Improved government process efficiency ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/tn-cm-helpline-citizen/id1547932530/reviews.md ### 1/5 — Not working *2022-07-09, version 1.0.6* I downloaded this.Did signup.And when I was filling my registration number they provided in the message,it says number is not valid. ### 1/5 — மனுவின் நிலையை அறிய முடியவில்லை *2022-07-02, version 1.0.6* இந்த செயலியின் மூலம் உங்கள் சமபந்தி கோரிக்கையின் நிலையை அறியலாம் என்று குறுஞ்செய்தி வந்தது. ஆனால் செயலியில் என்னுடைய எண்ணுக்கு எந்த மனுவும் இல்லை. எப்படி மனுவின் நிலையை அறிவது ?? ## Frequently asked questions about TN CM Helpline Citizen ### What is TN CM Helpline Citizen used for? TN CM Helpline Citizen is a utility app designed to create an integrated and inclusive public grievance management system. It aims to increase accessibility for citizens, standardize complaint handling procedures, and ensure timely resolution of grievances as per the Government of Tamil Nadu's citizen charter. ### How does TN CM Helpline Citizen ensure timely resolution of grievances? The system enforces time-bound redressal of grievances by implementing a robust routing mechanism and setting clear timelines for resolution based on the citizen charter. This ensures that complaints are addressed promptly by the relevant departments. ### Who monitors the quality of grievance disposal in TN CM Helpline Citizen? The quality of disposal of public grievances is monitored closely across departments and districts. This supervision is conducted under the direct observation of Collectors, Head of Departments, Secretaries to Government, the CM Office, and the Chief Secretary. ### What devices is TN CM Helpline Citizen available on? TN CM Helpline Citizen is supported on iPhone, iPad, and iPod devices, indicating it is primarily designed for the Apple ecosystem. ### When was TN CM Helpline Citizen last updated? The latest version of TN CM Helpline Citizen was updated on April 20, 2023, indicating recent maintenance and potential improvements to the application's functionality. ### What is the age rating for TN CM Helpline Citizen? TN CM Helpline Citizen has an age rating of 4+, suggesting it is suitable for children and adults alike, with no content restrictions for younger users. ### What is the user sentiment for TN CM Helpline Citizen based on ratings? Based on the provided data, TN CM Helpline Citizen has a rating of 1.0 stars from 2 ratings. This indicates a very low user satisfaction and suggests significant issues with the app's performance or usability. ### Is TN CM Helpline Citizen free to use? Yes, TN CM Helpline Citizen is available for free, meaning there are no upfront costs or purchase requirements to download and use the application. ## Version history (last 2 releases) ### 2.0 — 2023-04-20 Bug fixes Provision to download action taken report ### 1.0.7 — 2022-11-17 Performance improvement ## Apps similar to TN CM Helpline Citizen | App | Rating | Price | Category | | --- | --- | --- | --- | | [Tamil Calendar - 2026](https://appshunter.io/ios/app/tamil-calendar-2026/id1490655628) | 4.7 (188) | Free | Utilities | | [Tamil Keyboard : Translator](https://appshunter.io/ios/app/tamil-keyboard-translator/id1553060499) | — | Free | Utilities | | [TANGEDCO SmartCityConsumersApp](https://appshunter.io/ios/app/tangedco-smartcityconsumersapp/id6443737381) | — | Free | Utilities | | [Tamil Calendar Ajax](https://appshunter.io/ios/app/tamil-calendar-ajax/id1062813986) | 4.3 (62) | Free | Utilities | | [JioMotive](https://appshunter.io/ios/app/jiomotive/id1310311352) | — | Free | Utilities | | [Tamil Dina Calendar](https://appshunter.io/ios/app/tamil-dina-calendar/id1124311737) | — | Free | Utilities | ## More apps by Tamilnadu e-Governance Agency (TNeGA) - [COVID-19 Quarantine Monitor](https://appshunter.io/ios/app/covid-19-quarantine-monitor/id1507656732) - [CM Helpline Officers](https://appshunter.io/ios/app/cm-helpline-officers/id1547648447) All apps by Tamilnadu e-Governance Agency (TNeGA): https://appshunter.io/developer/1507656731 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*