# TNStateBank Mobile — user reviews > 37 indexed App Store user reviews of TNStateBank Mobile by TENNESSEE STATE BANK, rated 4.90/5 from 3,483 ratings. - Source: https://appshunter.io/ios/app/tnstatebank-mobile/id1192996579/reviews - App overview in markdown: https://appshunter.io/ios/app/tnstatebank-mobile/id1192996579.md - Rating breakdown: 5★ 3,221 · 4★ 157 · 3★ 52 · 2★ 13 · 1★ 40 ## What do users think of TNStateBank Mobile? Overall sentiment: positive **Pros** - 💳 Convenient mobile depositing - 👍 Fantastic and easy-to-use app - 🤝 Great customer service and friendly staff - 🚀 Efficient online banking experience **Cons** - 🐛 App crashes and logs users out frequently - 🔒 Security issues with password resets - 📱 Limited functionality for older devices - ⚠️ Lack of credit card integration **Commonly reported bugs** - App repeatedly displays user agreement - Incorrect account balances shown **Most requested features** - Allow credit card access in the app - Improve app stability and reduce crashes ## Newest reviews (14 of 37) ### 5/5 — Great People *2023-05-31, version 3.2.0* I really enjoy going into his bank. All of the employees in his bank have always been very helpful. ### 5/5 — Deposit Check Feature *2023-04-09, version 3.1.1* Working like a charm! ### 5/5 — Ang37821 *2022-03-29, version 2.39.0* Awesome service!!!! ### 5/5 — Best Bank I have ever had *2021-09-02, version 2.33.4* Tennessee State bank is absolutely a pleasure to deal with. I love their online banking. If I have an issue I can call and it is taken care of almost instantly. Also some of the most friendly employees I have ever felt with anywhere. Brian keller ### 5/5 — Great banking services *2021-08-31, version 2.33.4* Have used Tennessee Bank for over a year now. They have excellent customer service and are great to work with. Online banking is so simple to use. Thanks for the amazing service. ### 5/5 — Tennessee state bank *2021-05-28, version 2.30.0* Wonderful bank ### 5/5 — Not showing bill payments on dashboard *2021-02-05, version 2.25.0* Notified bank about the problem and the person on the other end helped until we got it back on the dashboard. This bank has awesome service. And I would recommend this bank to anyone. ### 5/5 — love the mobile app *2020-10-31, version 2.23.0* a great big thanks to Amanda at Gatlinburg location for all her help to get the app on my phone and showing me how to use it!👍 ### 5/5 — Surprisingly Good *2020-09-15, version 2.22.0* This app does a lot. I can bounce funds easily from one account to the other and many other tasks. It make it so easy to manage my funds. ### 5/5 — Improving *2020-06-15, version 2.19.2* Becoming more user friendly all the time. ### 5/5 — Really like it *2020-05-09, version 2.18.0* I switched from Suntrust to TSB and have been very satisfied with them in person, online, and the app. ### 5/5 — Banking made simple *2020-03-29, version 2.16.1* Great app. Easy to use and simple to understand. ### 5/5 — Great service *2020-01-17, version 2.15.1* I love the ability to check accounts, make transfers and payments online. ### 5/5 — Easy *2020-01-06, version 2.15.1* This app is convenient and user friendly! Love it!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Update *2025-10-29, version 3.17.0* My app tells me to update. I click to open and just keep repeating itself. It’s after hours I can’t call the office and the Number doesn’t give you and option to speak to anyone after hours. ### 1/5 — Limitations *2024-12-10, version 3.18.0* Very limited on what I need when traveling when compared to other banks hence this has ceased being a primary account due to my required travels. ### 1/5 — TSB app update *2024-03-20, version 3.5.0* I guess I won’t be using the app for a while since I have an iPhone 6s that won’t take IOS 16. I wonder if they considered the age of the users phone? Apparently not. ### 1/5 — 🙃 *2022-01-05, version 2.37.0* This app is always either signing you out making you reset your password or what super annoying always constantly going to the bank to get my password figured out online banking shouldn’t be this complicated ### 1/5 — App is slow *2021-04-14, version 2.28.0* App is slow and logs off randomly. Has trouble showing correct balances. I use multiple different banking apps this one is the worst. Doesn’t ever show improvement or better changes. ### 1/5 — This app is not usable!! *2018-03-05, version 2.3.10* You can only get into this app like a third of the time. The rest of the time it displays user agreement over and over. Useless app ### 4/5 — Password *2020-06-02, version 2.18.2* This the only bank out of five we do business with that requires password changes on a regular. Must have a weak security system compared to our other banks. ### 4/5 — Love my bank! *2019-12-22, version 2.15.0* Great people to help with all your banking needs! ### 4/5 — Very easy and accurate *2019-12-21, version 2.15.0* This is very easy , convenient and accurate ### 5/5 — The Best! *2026-07-07, version 3.35.1* I love Tennessee State Bank! They are ALWAYS so helpful and pleasant to work with. I have all my personal and business accounts there and have never regretted it. Melissa in Seymour is terrific! ## Most praised reviews (9 highest-rated) ### 5/5 — Since 1987 *2026-05-23, version 3.34.1* I have had my account with Tennessee State Bank since 1987. I have had Great customer service for almost 40 years. I moved out of the area and I still bank with Tennessee State Bank even though there’s not a bank within an hours drive from where I’m at. ### 5/5 — Easy and Secure *2026-01-28, version 3.30.2* I love my TN State Bank app! It is so easy to use and secure! ### 5/5 — Convenient while traveling *2025-05-05, version 3.22.0* I am often on the road where I am paid before returning home. Having mobile depositing is extremely convenient. ### 5/5 — Awesome bank!! *2024-12-18, version 3.18.0* Great bank and amazing staff! ### 5/5 — Great app *2024-12-02, version 3.18.0* Love having banking at my fingertips. ### 5/5 — Fantastic *2024-11-29, version 3.18.0* One of if not the easiest app to use and has everything you need to get the job done! Thanks TSB ### 5/5 — HappyFace 😀 *2023-08-09, version 3.5.0* You all have always been so kind to me and my family throughout the Many Many years we have used your Bank. Wether it be personal or company accounts. I will be opening up more account for my kids in the future and continue the amazing services you provide. 2nd Gen TSB user Lets make it 3 generations. Thank You, Sincerely,Scott Bryan ### 5/5 — Works very well except… *2023-07-29, version 3.4.0* Need to be able to have your credit card on the app as well that way you can do everything from the app ### 5/5 — For mobile deposit *2023-06-09, version 3.3.0* Really nice app for those who do not have enough time to drive to the bank. Also it’s available the same day after the bank closes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*