# TNSTC — user reviews > 61 indexed App Store user reviews of TNSTC by Radiant InfoSystems Ltd., rated 4.40/5 from 68 ratings. - Source: https://appshunter.io/ios/app/tnstc/id1533377493/reviews - App overview in markdown: https://appshunter.io/ios/app/tnstc/id1533377493.md - Rating breakdown: 5★ 49 · 4★ 11 · 3★ 2 · 2★ 0 · 1★ 6 ## What do users think of TNSTC? Overall sentiment: negative **Pros** - 👍 Easy and simple to use - 🚀 Quick ticket booking - 👍 User friendly - 👍 Good service - 👍 Smooth and sleek - 👍 Great experience - 👍 Fast service - 👍 Good enough - 👍 Comfortable to use - 👍 Easy to book tickets **Cons** - 🐛 App crashes frequently - 🐛 Payment issues (deducted but no ticket) - 🐛 App freezes or gets stuck - 🐛 Slow performance - 🐛 Login issues - 🐛 Customer support unresponsive - 🐛 UI needs improvement - 🐛 Route map unavailable - 🐛 App auto-closes during booking - 🐛 No refund for failed bookings **Commonly reported bugs** - App not working properly - Amount debited, ticket not booked, no refund - No confirmation after payment - App crashes during payment - Customer care not reachable - App freezes when trying to book - No services available when searching - App crashes during search - App freezes when typing district name or selecting ID proof - App crashing while using - App slow and log off happening - App crashes while using - Login option missing on iOS - UI not properly showing on iPhone 15 plus - App crashes when trying to book a ticket - App crashes when clicking search button - App gets freeze when user not fully typed a district name, ID Proof selection, etc - App crashes frequently - App not working properly in ios 17 - Auto close when try book - App is getting freeze - App crashes while searching - App crashes when clicking the search button - App crashes when trying to book a ticket **Most requested features** - Implement a login mechanism - Add option to view booking history - Add option to track previous tickets - Enable booking for ladies to block adjacent seat for ladies - Add boarding points in different places for the same bus - Add route map for bus services - Update login option - Add personal data storing option - Display journey date instead of booking date in 'View Ticket' - Add option to download ticket for offline access - Adjust font size/layout for full ticket screenshot - Add login option for iOS users - Provide major pickup and drop points - Add proper search for between stations - Add field to input ID card number - Improve UI and sort out booking issues - Add login option ## Newest reviews (15 of 61) ### 3/5 — Issue in Reset password Screen *2026-08-05* Can’t able to see Mobile number while entering the mobile number first. if we are entering Email id first then mobile number option not going. need to fix this issue ### 3/5 — Should work on this Application *2026-01-06* Should improve the UI and sort out the problems there are many issues I’m facing while booking SETC tickets should work on it rest of them are ok but should work and UI and sort out other issues ### 2/5 — Route map *2025-11-04, version 4.1* Though the app is easy to use the only drawback is the route map of bus services are not available. ### 3/5 — Login *2025-11-04, version 4.1* Please update login option ### 3/5 — Login option is missing *2025-08-14, version 4.1* Add Login and personal data storing option Each time we need to enter all data makes complex to book a seat ### 2/5 — Not working properly *2025-06-06* I trying to book a ticket from Tirunelveli to Chennai but while searching it shows no services available. Need to update and fix these kind of issues. ### 5/5 — Its not even working *2025-05-01, version 3.6* How can you to this its useless an govt app I should blame the IT Radiant infosystem Kindly do the needful ### 2/5 — Need to improve a lot *2025-04-14, version 3.6* I booked a ticket payment got success. I didn’t receive any confirmation. Confirmed or rejected. This is very bad quality. ### 4/5 — Each clicks takes time *2025-01-26* Starting the app takes time and each clicks takes times and no progress bars after click ### 5/5 — Not working properly *2025-01-22, version 3.1* It’s a worst app ### 2/5 — Login *2025-01-16, version 3.1* App is worst not able to login with account features unable to book tickets through iPhone need proper support from app ### 2/5 — Suggestions to Enhance Usability and Ticketing Experience *2025-01-14* Decent app but missing a whole lot of features. Here are my feedbacks 1. Implement a login mechanism for better user authentication and personalization. 2. In the “View Ticket” section, prioritize displaying the journey date instead of the booking date, as it is more relevant for users. 3. Add an option to download the ticket for offline access and convenience. 4. Adjust the font size or layout to allow users to take a screenshot of the entire ticket, ensuring that all important information is visible in a single frame. ### 3/5 — Login feature required *2025-01-10, version 3.1* Plz bring login feature and see all the booking tickets. It’s very hectic to remember booking date to fetch the ticket ### 2/5 — Unable to book ticket *2025-01-08, version 3.1* The crashes every time I try a book a ticket. Even after restarting the app & reinstall the app the issue persists. Kindly work on it . ### 3/5 — User Login not available for IOS users *2025-01-06, version 3.1* User login should be available for all IOS users and it should be maintained persistently. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app *2025-07-28, version 4.1* App not working properly , amount got debited from my account but ticket not booked still no refund and no one is pickup the call when you call customer care ### 1/5 — No proper update in app *2025-05-05, version 3.6* No proper update in app ### 1/5 — Auto close when try book *2025-03-11, version 3.3* Worst same issue 1 year but still not fix ### 1/5 — Avoid using this app *2025-02-09* Since yesterday, I’ve been facing an issue with the payment. I made the payment, but I didn’t receive any confirmation from bus details, even though the amount was debited from my account. I’ve been trying to reach the support team, but the line is always busy, despite the support number being advertised as available 24/7. ### 1/5 — Worst App ever seen *2025-02-06, version 3.1* Until selecting of seats it goes well. Then trying for payment terrible. Always showing like error while we are trying to pay. Didn’t expect this kind of app from governement. Develop this module. ### 1/5 — App is getting freeze *2024-12-23, version 3.0* Device used: iPhone 14(OS: 17.3.1) App is getting freeze when user not fully typed a district name, ID Proof selection, etc Note: Please fix this issue because of this unable book a ticket ### 1/5 — Improve performance *2024-10-21, version 2.10* Application will not working properly more bugs are there kindly provide a best features for customer to book their ticket ### 1/5 — Worst payment service *2024-10-16, version 2.9* After payment the app freezes and doesn't process the pay and i have to wait another week for the refund. ### 1/5 — Very worst experience *2024-10-10* Had a very worst experience with this App. Every time when I try to book a ticket, it works very well till the payment. As soon as the payment is processed, app is getting crashed and ticket is not getting generated. No response from the customer support team. No one picks the call and even the mail is not getting delivered. Very worst and its a kind of good technique to get only the money and not providing the service. ### 1/5 — Worst experience *2024-09-02* Very worst experience in booking bus. The app as well as web page reaches upto payment option and amount will get deducted but the ticket won’t be get booked. If we called customer care number it will be not reachable every time . Please users dont try to book busses if u have only particular amount in your hand. There are other private app to book busses lesser than this price too.. beware ## Most praised reviews (10 highest-rated) ### 5/5 — App performance *2026-08-02* App was so good to use and design was absolutely good. Now performance also improved like how Tamil nadu changing day by day. ### 5/5 — Feedback *2026-04-10* App. to be enhanced to select the concession type. It is below beyond the screen and very difficult. However having app from the government itself is a great job. ### 5/5 — Nice *2026-03-24* The app is ok but it should be improved to have boarding points in different places for a same bus (as it happens in the case of private buses) and it takes longer time to respond. Hope to find changes ### 5/5 — Good but small request *2026-03-01* Everything is good but if we book for ladies pls block next seat for only ladies. Gents are booking so that is very uncomfortable for ladies so consider this request ### 5/5 — Review *2025-10-08, version 4.1* Easy and simple. Truly user friendly. ### 5/5 — Great Experience *2025-10-04* Quick ticket booking , No glitch or no hurdle after money deduction. Congratulations for the Team ### 5/5 — Enable Booking History *2025-08-18* I regularly use this app for booking tickets, but I feel one important feature is missing. There is no option to view my booking history or track all my previous tickets in one place. Because of this, I sometimes end up re-booking tickets for the same date or forgetting to book for certain dates. If the app provides a feature to see all bookings in a single view, it would be very useful and convenient for passengers. ### 5/5 — Smooth and Sleek *2025-08-14, version 4.1* App is working great but pls add login option ### 5/5 — Tnstc *2025-06-10, version 4.1* Simple way to travel ### 5/5 — Easy to use *2025-06-07* Previously I was using this app, It was very poor, Payment will be failed, I have faced lot of issues, then I uninstalled, now installed again, and now the app was very easy to use, and also not getting stuck anywhere., Kudos to the team and Tamilnadu Government --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*