# Toast Now — user reviews > 71 indexed App Store user reviews of Toast Now by Toast, Inc., rated 4.90/5 from 11,239 ratings. - Source: https://appshunter.io/ios/app/toast-now/id6444586410/reviews - App overview in markdown: https://appshunter.io/ios/app/toast-now/id6444586410.md - Rating breakdown: 5★ 10,725 · 4★ 372 · 3★ 52 · 2★ 17 · 1★ 73 ## What do users think of Toast Now? Overall sentiment: mixed **Pros** - 👍 Efficient and helpful for business owners - 🚀 Clear and easy to understand - 🚀 Improved over previous system - 🚀 Provides real-time data and insights **Cons** - 🐛 Login issues and automatic logout - 🐛 Lacking key features like inventory updates and detailed sales reporting - 🐛 Inconsistent or delayed data updates - 🤬 Poor customer service and unresolved issues **Commonly reported bugs** - Double charging customers and failure to refund - Incorrect or outdated data on the reporting page **Most requested features** - Weekly/monthly sales and labor reporting - Ability to view individual orders/tabs and transaction details - Separate reporting for cash vs. credit card sales, tips, etc. - Multi-location/group-level sales overview ## Newest reviews (14 of 71) ### 4/5 — Recent Update *2026-03-05* ** UPDATE ** Toast reached out and also made the proper adjustments to get the app working again. I appreciate the speed in addressing the issue and also in communicating what was going on. This update won’t even let the app open. All it does is stay loading. I’ve already deleted the app and reinstalled it multiple times! Very frustrating!! Fix this already!!! **Developer response:** Sorry for the frustration. The “stuck loading” behavior was tied to the iOS 26.4 beta. The fix is included in v1.56.0, and it’s also addressed in the most recent iOS beta. Updating should get you back in. ### 1/5 — NOT LOADING INTO THE APP *2026-03-02, version 1.55.0* Exactly as the title says. iPhone 17 pro, updated phone & app. ### 1/5 — Recent Update *2026-03-01, version 1.55.0* This update won’t even let the app open. All it does is stay loading. I’ve already deleted the app and reinstalled it multiple times! Very frustrating!! Fix this already!!! ### 1/5 — Not working *2026-02-27, version 1.55.0* Not even loading after the last update. ### 3/5 — Could generally be improved *2026-02-13* The app is good but has a lot of minor inconvenience or lack of quality of life features. For example: Inability to see cash taken in any given day. Inability to breakdown sales by item like seeing totals of specific items sold in any given day. Inability to breakdown sales in cash,credit, debit Also you cannot see sales that are preorder for the following day in the app, you must wait till day of to see any pre place orders and what the sales total is for that day or what items are needed. I operate a food truck and it’s extremely crucial to have this information more easily accessible on the go rather than having to sit down at a computer or be actively at the POS in order to see this information. Also being able to edit checks or provide refunds from the app could also be beneficial or even have the app being able to act as a pos in a pinch. Given the food truck environment things always happen and when you lose power and have no pos available anymore being able to process transactions in the app would prove extremely useful in those scenarios and can ensure we don’t lose sales as a result. Again overall the app is helpful for sure but leaves a lot to be improved upon as well. ### 1/5 — Annoying AI Features *2026-02-09, version 1.53.0* New Toast update puts AI prompts in the middle of the data, with no way to disable it. Makes the app less-user friendly. Pretty disappointed. ### 1/5 — App doesn’t load…tried on 3 different devices. *2026-01-17, version 1.34.2* App doesn’t load…tried on 3 different devices. ### 1/5 — load *2026-01-16, version 1.49.1* takes forever to load ### 1/5 — Toast won’t update. *2026-01-15* I’ve been prompted to update this app at least 10 times. Every time I get the same result. Click the option to update/ redirected to the App Store/ no option to update/ only option is to open the app, yet, once the app opens, it prompts me to update/ and won’t allow me to open the app. ### 4/5 — See who is clocked in?? *2025-12-08* I wish we could see who was clocked in at work from the app. It used to be a feature and now that’s gone. Other than that it’s a good app. ### 1/5 — Irritated *2025-12-03, version 1.44.0* Stupid app can’t even change the number and customer service is a joke they don’t even answer ### 3/5 — Limited, generic functions/no iPad app *2025-11-28* The AI update has actually been more helpful than not (it helped me configure a new pricing structure that’s more competitive, and it’s nice to be able to get bulk sales/numbers without having to go through and pull them manually myself). But, as far as the app overall, functionality is very, very limited. And I’d like to see an iPad app… like 2 years ago… ### 1/5 — Horrible App *2025-11-14, version 1.42.0* I’ve tried several times to reset my password and I never receive the code. My email address is registered. What’s the point of having an app that doesn’t allow you to reset your password with the email on file. ### 1/5 — Only able to use half the screen *2025-10-27, version 1.39.0* Since the last update the app only allows you to use half the screen. Making 86ing items a hassle. Would love to attach photo. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible update *2026-08-03, version 1.78.0* Cannot mark modifiers out of stock any more. Disastrous for multi unit operators- especially Pizza owners ### 1/5 — Incompetence at next level *2026-07-11, version 1.75.0* Most useless pos system and support in the whole world, complete trash, grabbed their POs and threw it out in the garbage, switched to clover. ### 1/5 — Labor *2026-06-25, version 1.73.0* We need to bale able to view weekly labor in addition to daily ### 1/5 — Still loading… *2026-05-17, version 1.66.0* Stuck on reloading because Safari deemed the page not safe. ### 1/5 — broken update *2026-04-22, version 1.63.0* Can’t log in to the app now because toastnow.com doesn’t resolve on their pop out browser. Otherwise the app is ok, lacks Square dashboard day to day analytics but you can ask the toast ai to cobble numbers for you but who knows how accurate it is ### 1/5 — Worst service *2026-04-17, version 1.62.0* At the restaurant i work everyone is complaining about this service. The owner said is them and they said is the owner so all the restaurant is unhappy with our payroll for the last 3 weeks. Sorry! ### 1/5 — India *2026-04-11* Toast is a company that you can only get a person from India to answer. They will say “no problem buddy” and tell you they fixed your paperwork. Then you will fight them about old and new paperwork for 3 years. Then you’ll try to cancel the service and they say “no problems buddy” then continue to charge you for 3 months, you’ll call they’ll say “no problem buddy” and your problems will continue with Toast, over and over again, buddy. Also this service is way overpriced there are better way cheaper options. Avoid this company! ### 1/5 — New updates make login impossible *2026-04-04, version 1.60.0* The login experience after the most recent update is dismal. ### 1/5 — It’s broken *2026-04-01, version 1.60.0* Fix it ### 1/5 — Can’t get any support for mobile app *2026-03-10* Every time i login it just glitches and takes me back to the login page. i have tried everything i could find on their website but you can’t get support on the app unless you’re logged in on the app. Its an inefficient design that makes it very difficult to get help unless you are the owner of the organization attached to your account. The owner of the organization is very busy, and doesn’t have the time to deal with small IT issues. Please fix this soon. ## Most praised reviews (10 highest-rated) ### 5/5 — The best *2026-07-17, version 1.76.0* Ty! ### 5/5 — Amazing MUST Have !! *2026-07-11, version 1.75.0* If you’re a part of a restaurant team it’s a game changer. ### 5/5 — I like it! *2026-05-30, version 1.69.0* Great app! Been using Toast since I started my biz and nothing bad to say ### 5/5 — Kitchen Manager *2026-05-05, version 1.65.0* Loves the systems ### 5/5 — Competitive Edge *2026-03-31, version 1.60.0* By giving you key metrics off your phone allows me to get more done. ### 5/5 — Owner *2026-01-12, version 1.46.1* I use the app everyday. ### 5/5 — TOAST POS *2025-02-10* Fabulous POS system ### 5/5 — Owner Whiskey Biscuits *2024-11-28* I like it a lot better than the previous system I had A lot more efficient and data to help me run my store ### 5/5 — . *2024-09-10, version 1.17.2* Just really clear and easy to understand ### 5/5 — The best *2024-08-17, version 1.17.1* It’s a Ferrari for our restaurant to let us win the F1 of the restaurants --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*