# Toby – Hire Local Service — One Platform for all Services

> Hong Kong's largest lifestyle service marketplace for booking local professionals and merchants. (iPhone/iPad app by Toby Technology Limited, Hong Kong SAR.)

- Source: https://appshunter.io/ios/app/toby-hire-local-service/id1168549802 (this page in markdown: same URL + `.md`)
- Developer: [Toby Technology Limited, Hong Kong SAR](https://appshunter.io/developer/1141852145)
- Category: Lifestyle
- Price: Free with in-app purchases
- Rating: 4.30/5 from 75 App Store ratings · 21 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 107 MB
- Languages: American English
- Released: 2017-01-20
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/toby-hire-local-service/id1168549802/reviews.md

## What is Toby?

Download Toby to find the best quality service. 
*New users can enjoy a $30 off with coupon code "APPONLY" when placing an order with the App.

Toby is the largest lifestyle service marketplace in Hong Kong. Anyone who has any service needs in life, we can contact suitable service pros or merchants for you to provide the best quality service.
 
Instant match with Pros, easy to get quotes

Based on your service requirements, Toby will match you with the right Pros instantly. You can compare their profiles, check service items and quotes, contact them directly, and finally choose the one that suits you best.
 
High-quality home service, simple and direct booking
From household cleaning to elderly care, formaldehyde removal to air-conditioning cleaning, we take care of your home in an all-round way. You can book the services you need directly in Toby, and our trained professional team will come home to provide you with the best quality service.
 
Explore all merchants in Hong Kong and enjoy exclusive offers
Toby collects all Hong Kong massage shops, nail salons, hair salons, and facial centers, and provides you with the latest information, user reviews, and discounts. You can book your favorite shops or purchase deals through Toby easily.
 
Search for decoration inspiration, book free decoration consultant
Browse more than 20,000 images at any time to get decoration inspiration. You can even make an appointment with Toby's free decoration consultant. We will recommend 3 decoration & design companies and provide quotations for you, and follow up for you throughout the process to prevent unfinished refurbishment.

More features/functions
- Chat room for you to easily contact service pros directly
- Bookmark your favorite pros/merchants/decoration inspiration at any time
- Use the map to search for nearby merchants
- Variety of payment methods (Online / Offline)
- Flexible cancellation and refund policy
- Enjoy App limited promotional offers
 
- More than 800 service categories
- 100,000+ service pros
- 10,000+ local merchants
- One App to solve any service needs in life

## Key features

- Instant service professional matching
- Compare quotes and profiles
- Book home services directly
- Discover beauty and wellness merchants
- Decoration inspiration and consultant booking
- In-app chat with service pros
- Map search for nearby merchants

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| 500 | $149.99 | one-time |
| 100 | $33.99 | one-time |
| 300 | $94.99 | one-time |
| 1000 | $299.99 | one-time |
| 100 Credits | $33.99 | one-time |
| 300 Credits | $94.99 | one-time |
| 1000 Credits | $299.99 | one-time |


## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/toby-hire-local-service/id1168549802/reviews.md

### 1/5 — Notifications don’t turn off

*2026-05-04*

Stop sending constant unsolicited push notifications.

### 1/5 — Even app support doesn’t work

*2026-04-06*

What’s going on with this app. It just freezes when I try to launch. Even the app support freezes.

### 1/5 — Good if it works. Terrible when it doesn’t.

*2024-02-03*

Plenty of choice of different kinds of merchants but god forbid you or the merchant cancels. You will then be trapped in the middle. The merchant will tell you to call Toby. Toby will make it as difficult as possible to contact them and you just have to cross your fingers and hope a refund drops out of the sky.

### 1/5 — Do not use

*2022-02-24*

Do not use this service - you cannot delete the account, and as a result of using my number am getting random WhatsApp message multiple times a day. Support has not helped. DO NOT GIVE OUT YOUR NUMBER ON THIS PLATFORM!!!!!!

### 4/5 — Great app but would be much better if emails in language chosen

*2020-11-13*

While I think this app is great, when email confirmations are sent they are mainly in Chinese most of the time. For instance even a survey emailed had the main part of the survey in Chinese which I cannot read so could not give any proper feedback. On certain parts of the app it also changes to Chinese even though I select English as the default language.

### 1/5 — Such a rip off service

*2020-10-29*

Such a rip off company. My wife and I paid to have our Covid sample picked and we were charged an extra $50 for Remote Area. I live in Mid-Levels and do consider this to be a remote area. Their explanation afterwards was:

"the remote areas additional fee is decided by the pick-up address distance from the nearest MTR station but not the clinic, so it will have the extra charges for that."

You need to make this clear before we pay in the payment screen because "Remote Area" is so misleading, why don't you just say what you mean? You can't because you want to mislead people.

I think a lot of companies here need to learn from the West about customer service; it's as if we are doing you a favour.

### 5/5 — Great app

*2020-05-26*

This app works great and is useful for me to find work especially during a difficult time like this when it is difficult to go in person and meet clients I can meet them online or digitally through hellotoby. It is basically a marketplace for me to find services that I need and to advertise my own services and so it is convenient

### 3/5 — 可否增設預設地區搜尋

*2020-01-19*

由於只想找住所或工作地區附近服務，但每次都要重新選地區，非常麻煩，希望盡快增設預設搜尋地區，增加搜尋意慾，謝謝

**Developer response:** 很抱歉使用服務時未能使你滿意。一般情況下，你可以發出報價請求時設定需要的服務地區，專家亦會根據你的選項提供報價。為進一步跟進，請把你的意見/情況詳情電郵到：prosupport@hellotoby.com ，以便我們跟進你的個案。

### 5/5 — 完美

*2019-02-14*

我覺得這個軟件非常的好用，它能幫我尋找到很多的客戶，並且能幫我了解更多香港比較更多優惠的東西，它能夠為你的生活帶來更多的方便，現在只需要下載這個軟件你就能更好的使用它，用這個軟件可以為自己帶來很大的利益

### 2/5 — 適配差

*2019-02-13*

ip xs max適配性非常之差，看完相無法返回上一頁

**Developer response:** 很抱歉使用時對你造成的不便。為進一步跟進，麻煩提供相關資料如問題擷圖等資料，並電郵到prosupport@hellotoby.com。我們會把你的情況告知相關同事，他們會盡快跟進和回應你的問題。

## Frequently asked questions about Toby

### What kind of services can I find on Toby?

Toby offers over 800 service categories, including household cleaning, elderly care, formaldehyde removal, air-conditioning cleaning, massage shops, nail salons, hair salons, facial centers, and home decoration services.

### How does Toby help me find service professionals?

Toby instantly matches you with suitable service pros based on your requirements. You can compare their profiles, check service items and quotes, and contact them directly to choose the best fit.

### Can I get discounts when using Toby?

Yes, new users can enjoy $30 off with coupon code "APPONLY" when placing an order through the app. Toby also provides exclusive offers and deals from local merchants.

### Does Toby have ads?

No, Toby does not contain advertisements, allowing for an uninterrupted user experience.

### What is the user rating for Toby?

Toby has a strong user rating of 4.3 stars based on 75 ratings, indicating positive user sentiment.

### Is Toby available on all devices?

Toby is available on iPhone and iPod devices, with the latest version being 7.8.26.

### How often is Toby updated?

The app was last updated on May 16, 2026, suggesting regular updates to improve functionality and add new features.

### What payment methods does Toby support?

Toby supports a variety of payment methods, including both online and offline options, providing flexibility for users.

## Version history (last 5 releases)

### 7.8.27 — 2026-08-27

bugs fix and performance update

### 7.8.26 — 2026-05-16

bugs fix and performance update

### 7.8.25 — 2026-05-12

Bugs fix and update performance

### 7.8.24 — 2026-04-22

bugs fix and performance update

### 7.8.23 — 2025-11-26

performance update and bugs fix

## Apps similar to Toby

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SOGO Rewards](https://appshunter.io/ios/app/sogo-rewards/id1115624257) | 2.0 (2) | Free | Lifestyle |
| [SmarTone CARE](https://appshunter.io/ios/app/smartone-care/id1171031993) | 1.3 (22) | Free | Lifestyle |
| [WestK](https://appshunter.io/ios/app/westk/id1567359822) | 1.0 (1) | Free | Lifestyle |
| [NF Touch](https://appshunter.io/ios/app/nf-touch/id1638267130) | 1.0 (1) | Free | Lifestyle |
| [千居Spacious Rent & Buy Property](https://appshunter.io/ios/app/spacious-rent-and-buy-property/id889041542) | 4.7 (126) | Free | Lifestyle |
| [百老滙 Broadway](https://appshunter.io/ios/app/broadway/id445558596) | — | Free | Lifestyle |

## More apps by Toby Technology Limited, Hong Kong SAR

- [HelloToby Pro](https://appshunter.io/ios/app/hellotoby-pro/id1459958979)
- [Toby Mertchant](https://appshunter.io/ios/app/toby-mertchant/id1459959185)
- [Toby家居接單易](https://appshunter.io/ios/app/toby/id1470634318)

All apps by Toby Technology Limited, Hong Kong SAR: https://appshunter.io/developer/1141852145

## Related topics

[toby](https://appshunter.io/ios/topics/toby) · [local service](https://appshunter.io/ios/topics/local-service)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*