# Tocomail - Email for Kids — Safe mail & messenger for kids

> Secure email and messenger for kids with parental controls and creative features. (iPhone/iPad app by TocoBox Inc..)

- Source: https://appshunter.io/ios/app/tocomail-email-for-kids/id789812392 (this page in markdown: same URL + `.md`)
- Developer: [TocoBox Inc.](https://appshunter.io/developer/632399300)
- Category: Social Networking, Education
- Price: Free with in-app purchases
- Rating: 4.10/5 from 74 App Store ratings · 111 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 130 MB
- Languages: American English
- Released: 2014-02-12
- Data updated: 2026-06-10
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/tocomail-email-for-kids/id789812392/reviews.md

## What is Tocomail?

Safe, fun, and simple email and messenger for kids with parental controls!

Tocomail is a safe email and messenger for kids featuring a drawing board, customized avatars, audio-video attachments for kids, and colorful design that all children love! It is a great first email app for kids designed to make it simple to stay connected with family and friends. 

Tocomail offers safety with an effective, yet simple set of parental control features, via supervised contact lists and quarantine mailbox.

FEATURES FOR KIDS 
- Kids get their own email accounts and addresses for safe email communication with friends and family (i.e. name@tocomail.com)
- Inside the intuitive email app, kids will have fun with an amazing drawing board with postcards, stamps, pen, brushes, and other instruments to draw attachments
- Kids can send text and multimedia messages to each other and broadcast messages to the whole family (Family chat)
- Audio and video attachments for kids
- PUSH notification will be sent to iPhone/iPad when kid's email is received
- POP3/SMTP access

SAFETY FEATURES FOR PARENTS 
- Safe contact list supervised by a parent — you decide who is safe to email your kids
- Emails to kids and instant messages from anyone who is not on Safe-list will be kept in the Quarantine box
- Parents can receive a copy of the quarantined kids' emails to their regular email accounts
- A parent receives a copy of each quarantined message as an email notification
- Children can add contacts. These contacts will be added to the Monitored list
- Profanity filter will catch and quarantine emails with profanities and bullying patterns

Tocomail is also great for classroom email communication. Creating a school email, class email or class messenger system is very simple and quick - takes literally minutes to configure email for all children in school.

Information about auto-renewable subscriptions:
- You have one week of a free trial
- Tocomail service subscription fees are $2.99 monthly or $29.99 yearly
- Payment will be charged to iTunes Account at confirmation of purchase
- Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
- An account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
- Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
- Any unused portion of a free trial period will be forfeited when the user purchases a subscription

Terms of Service
https://tocomail.com/terms

## Key features

- Safe email accounts for kids
- Drawing board with creative tools
- Customizable avatars
- Audio and video message attachments
- Supervised contact lists
- Quarantine mailbox for unapproved messages
- Profanity and bullying filter

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| 1 Month of Premium Services | $2.99 | per month |
| 1 Year of Premium Services | $29.99 | per year |

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| 1 Month of Premium Services | $2.99 | one-time |
| 1 Year of Premium Service | $29.99 | one-time |


## What do users think of Tocomail?

Overall sentiment: mixed

**Pros**

- 🔒 Parental controls and email monitoring capabilities
- 👨‍👧‍👦 Safe communication for kids with family and friends
- 🎨 Kid-friendly interface with fun features (drawings, voice records, videos)
- ✅ No unwanted ads or inappropriate content
- 📧 Works without requiring recipients to have the app
- ⚡ Easy setup and intuitive for children
- 💰 Free basic version available
- 🛡️ Quarantine box for unapproved contacts
- 📱 Cross-platform availability

**Cons**

- 💳 Unexpected premium pricing model and subscription charges
- 🔐 Poor customer support and unresponsive to issues
- 🐛 Frequent app crashes and stability issues
- 🔄 Requires login every time app is opened
- 📧 Billing issues and difficulty canceling subscriptions
- 🖼️ Cannot send videos or multiple photos at once
- 🎯 Confusing UI for parents navigating settings
- ⚠️ Security concerns reported by some users
- 🔌 App deletion and reinstallation problems
- ❌ Limited functionality for older kids (8+ years)

**Commonly reported bugs**

- App crashes when sending photos on Kindle
- Emails sent multiple times or vanishing entirely
- Deleted emails reappearing in inbox
- Touch/tap detection offset on mailbox screen
- Automatic logout and session timeout issues
- Links opening within app instead of Safari
- Email confirmation not registering
- Password creation validation errors
- Notifications buggy and unreliable
- App spontaneously closing when opening emails
- Subscription renewal issues and double charging

**Most requested features**

- Website/PC version for desktop access
- Touch ID or biometric login to avoid repeated sign-ins
- Video sending capability
- Multiple photo sending at once
- File attachment support (music, documents)
- Group messaging/chat functionality
- Remember Me option for parent login
- Separate sent and received message folders
- App icon badge for unread emails
- Expanded age range support (8-12 years and beyond)

## Recent user reviews (10 of 111)

All indexed reviews: https://appshunter.io/ios/app/tocomail-email-for-kids/id789812392/reviews.md

### 2/5 — Does this app have a website for pcs because Judy needs a website because i can’t have discord

*2025-10-21*

Thats it

### 5/5 — Why I luv it.

*2025-06-02*

This is so cool plz write this oh wow plz read this

### 1/5 — Unresponsive support

*2025-04-16*

I as a parent felt good using this service for my child and was okay paying for the subscription service. Unfortunately, after 7 day trial I got charged twice and felt surprised by this. I reach out to support and waited 24 hours to respond back. Well, after 5-6 attempts for any updates or status. I never received an email nor genetic email response or anything to get back to me. I’m already dispute the charges. Please watch out and use other services.

### 1/5 — I AM NOT SUBCRIBING

*2024-12-28, version 10.3.1*

💸

### 5/5 — Very Helpful

*2023-10-08*

My kids can have a email but I can monitor it! So helpful!

### 5/5 — Great email for kids

*2023-06-30, version 10.3.1*

Great!

### 5/5 — Great way to introduce kids to msg’ing

*2021-12-18, version 10.3.1*

Been impressed so far, good way to safely introduce kids to email and IM’ing.

### 5/5 — AWESOME!!!!!!

*2021-04-11*

I am really happy with this app, they keep making awesome updates, I have been using this app for 5+ years and haven’t had a problem. The premium features are great too!

### 1/5 — Not worth the cost

*2020-12-19, version 10.3.1*

This app is not worth the price.

### 1/5 — Ugh!

*2020-10-12*

It is very far from best.Do I have to subscribe?Then child cannot see her emails .I do not want to subscribe

## Frequently asked questions about Tocomail

### What is Tocomail?

Tocomail is a secure and fun email and messaging application designed specifically for children. It provides kids with their own email addresses and a platform to communicate with friends and family, incorporating creative tools like a drawing board and customizable avatars. The app prioritizes safety with comprehensive parental controls.

### What are the key features for kids?

Children using Tocomail get their own email accounts and addresses, a drawing board with various artistic tools to create attachments, the ability to send text and multimedia messages, and receive push notifications for new emails. They can also broadcast messages to their family.

### How does Tocomail ensure safety for children?

Safety is a core feature, with parents managing a supervised contact list. Any messages from unapproved contacts are held in a quarantine box. The app also includes a profanity filter to catch and quarantine emails containing inappropriate language or bullying patterns.

### What are the subscription costs and trial period?

Tocomail offers a one-week free trial. After the trial, subscriptions are available for $2.99 monthly or $29.99 yearly. Payment is processed through the iTunes Account, and auto-renewal can be managed in account settings.

### Is Tocomail suitable for classroom use?

Yes, Tocomail is well-suited for classroom communication. It allows for the quick and simple creation of school, class, or class messenger systems, enabling email communication for all children in a school setting within minutes.

## Version history (last 5 releases)

### 10.3.1 — 2020-09-11

We've been listening to your feedback and are excited to share with you a few new features and upgrades:

- Sign Up with Apple - now you can easily and quickly create a new Tocomail account with your Apple ID or Sign In to the existing Tocomail account!
- Family Chat - All Together - now all family members can be chatting in one place! Very useful for big families and schools!
- Bug fixes and interface improvements

### 10.3 — 2020-09-10

We've been listening to your feedback and are excited to share with you a few new features and upgrades:

- Family Chat - All Together - now all family members can be chatting in one place! Very useful for big families and schools!
- Sign In with Apple - now you can easily and quickly create a new Tocomail account with your Apple ID or login in the existing Tocomail account!
- Bug fixes and interface improvements

### 10.2 — 2020-07-30

We've been listening to your feedback and are excited to share with you a few new features and upgrades:

- Family Chat - All Together - now all family members can be chatting in one place! Very useful for big families and schools! Cool, right?
- Bug fixes and interface improvements

### 10.1.1 — 2020-06-29

- bug fixes

### 10.1 — 2020-06-22

We are listening hard to your feedback and working hard to improve Tocomail!
There are a variety of design improvements in the new version. 
However, it seems that only the most attentive users will notice it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*