# TOD by beIN — user reviews

> 437 indexed App Store user reviews of TOD by beIN by TOD for Advertising and Trade, rated 4.30/5 from 2,054 ratings.

- Source: https://appshunter.io/ios/app/tod-by-bein/id1585841527/reviews
- App overview in markdown: https://appshunter.io/ios/app/tod-by-bein/id1585841527.md
- Rating breakdown: 5★ 1,547 · 4★ 157 · 3★ 60 · 2★ 26 · 1★ 264

## What do users think of TOD by beIN?

Overall sentiment: negative

**Pros**

- 🚀 Great content and sports coverage
- 👍 Works well when it works
- 🤖 Good customer support

**Cons**

- 🐛 Constant issues, crashes, and bugs
- 🔍 Lack of customer support and difficult to reach
- 💰 Expensive subscription, not worth the price
- 🌐 Not available in all regions
- 🔒 Security issues with unauthorized access

**Commonly reported bugs**

- Streaming constantly cuts out or has errors
- App crashes frequently, especially on TVs
- Subscription issues, can't access content despite paying
- Compatibility problems with newer devices and updates

**Most requested features**

- Add English subtitles for movies and shows
- Improve live streaming quality and reliability
- Increase device limit and make it easier to manage
- Provide better customer support channels

## Newest reviews (14 of 437)

### 2/5 — Did not work

*2026-09-04, version 26.7.0*

I have subscribed but still there is error

### 4/5 — Delay

*2026-08-27, version 26.6.0*

There is some delay in love matches, other thongs are very good

### 4/5 — تاخير فتح التطبيق

*2026-08-02, version 26.4.2*

يوجد ثقل عند فتح التطبيق على الشاشات

### 1/5 — Cannot pay

*2026-07-19*

How are you even making money? Some devs need to be fired maybe..

### 1/5 — Not being able to Pay

*2026-07-19, version 26.4.2*

Imagine opening the app to pay during the world cap and the payment page not opening … i can’t imagine how much they lost that night

### 1/5 — It’s a scam

*2026-07-17, version 26.4.2*

App doesn’t work. Don’t pay anything for word cup

### 1/5 — DO NOT DOWNLOAD MONEY STEALERS

*2026-07-14, version 26.4.2*

asked me to subscribe to watch world cup semi final 1 and i couldn’t even play it live! 24$ gone!

### 1/5 — Avoid at all costs

*2026-07-14, version 26.4.2*

Simply unreliable. Will fail to load during popular events which is exactly when you’d want to use it. Too rigid with multiple devices registration limit as someone who travels a lot.

### 1/5 — Very disappointed

*2026-07-11*

Very disappointed with TOD. I subscribed mainly to watch FIFA, but the experience has been frustrating. The live stream keeps buffering, freezing, and stopping randomly, causing me to miss important moments of the match. For a premium sports streaming service, this level of interruption is unacceptable. Please improve your servers and streaming stability.

### 2/5 — Unreliable

*2026-07-10*

Freezes constantly, displays other matches than the one selected. Very unreliable.

### 1/5 — This app is a scam

*2026-07-09*

Dont subscribe with this Application, no customer service answering

### 1/5 — Slow and Choppy - world cup

*2026-07-09, version 26.4.2*

Paid for the worldcup package, all the matches kept stopping, and slow, and I have to keep refreshing. Internet is fast but the app is just too bad.

### 1/5 — Just Avoid

*2026-07-09, version 26.4.2*

Find literally any other option. Stream freezes every 10 minutes on anything live, forcing you to close then reopen the content. Support is laughable, talk to an AI chatbot who then ‘puts you through’ to an agent, except you end up just waiting until your session times out. They give you a token email the next morning asking you to raise a ticket if the issues are still existing, but there’s no way to raise a ticket via email, only via the chatbot, and you’re back to square one. Strongly suggest to avoid and pick literally any other option.

### 1/5 — Connection Dropping

*2026-07-08, version 26.4.2*

The worst experience I had with a paid service. I payed a fair amount to watch the world cup games and in every game the connection drops at least 10 times. The worst experience was during the Egypt vs. Argentina game, where the connection dropped like 20 times before completely disconnecting and not starting again despite me closing the app and reopening it, and checking my connection which was fine. Horrible service 100% DO NOT RECOMMEND.

## Most critical reviews (10 lowest-rated)

### 1/5 — Avoid avoid avoid

*2026-09-08, version 26.7.0*

Avoid this at all costs. I subscribed with my mobile package and it barely lets me watch. Most of the time the app thinks I don’t have a valid subscription. 

I subscribed with the TV thinking this would change but no. 

Avoid at all costs. I was not compensated for anything.

### 1/5 — الاشتراك

*2026-09-07, version 26.7.0*

اشترك ومايتفعل الاشتراك

### 1/5 — pay and get scammed

*2026-09-06, version 26.7.0*

i paid and now i lost my money cause i can’t watch and it’s saying to subscribe and 0 support from tod they said they’d contact me 3 times and still nothing so i got scammed

### 1/5 — Garbage

*2026-09-05, version 26.7.0*

Paid for annual subscription, money left account, but it won't allow me to watch.  Tried to resolve with TOD but their customer services is shockingly bad!

### 1/5 — Bad service

*2026-09-04, version 26.7.0*

I subscribed, but it doesn’t work !

### 1/5 — DO NOT SUBSCRIBE

*2026-08-31, version 26.7.0*

Ive made two subscriptions now and i understand that technical issues occur sometimes, but no customer care at all? Many subscribers and i are facing the same issue and the customer support is not answering, i can't understand how it is that highly rated. BEIN SPORTS FIX THIS ISSUE NOW AND PROVIDE THE SERVICE YOU PROMISED US OR REFUND THE MONEY.

### 1/5 — Absolute rubbish

*2026-08-31, version 26.7.0*

Absolute garbage. I paid for a subscription expecting a reliable service, but I’ve missed so many games because the app simply doesn’t work properly most of the time. What exactly am I paying for if I can’t even use the service when the games are actually on?

It’s incredibly frustrating to pay for something specifically to watch live matches, only to have constant problems when you need it most. The reliability is nowhere near good enough for a paid subscription.

For a service operating in the UAE, where customers are used to extremely high standards, this is honestly embarrassing. Calling it a premium service while delivering this level of reliability feels like a scam. Either fix the app and provide the service people are paying for, or stop charging customers for something that repeatedly fails to work.

### 1/5 — Baaaaaad baaaaaaaaaaad

*2026-08-22, version 26.6.0*

Baaaaaaad

### 1/5 — Can’t subscribe

*2026-08-19, version 26.6.0*

No subscription available in the US

### 1/5 — Hate it

*2026-08-03, version 26.6.0*

I don’t wanna say too much
I hate it

## Most praised reviews (10 highest-rated)

### 5/5 — نفسي في اشتراك كمان بس ما معي مصاري

*2026-09-08, version 26.7.0*

ا

### 5/5 — ممتاز

*2026-08-24, version 26.6.0*

التطبيق رهيب دقة وسرعة نحتاج مراعاة لاسعار الاشتراكات ياريت المسؤلين عن الاسعار يخفضون الاسعار

### 5/5 — طيز

*2026-08-22, version 26.6.0*

ليش الاشتراك بفلوس أنا فقير

### 5/5 — Mehdi

*2026-07-29*

Aplication perfect 👍

### 5/5 — Never Had a Better Experience with an Application

*2026-07-27, version 26.4.2*

Great Experience, Never Wanted to get a BeIN set top box but after the release of Tod , with 4K experience for Football , Movies and Great Documentaries. 
I'm never gonna stop using it , the perfect experience of watching football and Movies. 
Please start doing more offers on the 4K plans and the yearly plans. 
Long-Term subscriptions would be more beneficial for both you and the consumers. so instead of 50% off on 3-months with no 4K start doing maybe 10-20% off on the 4K yearly plans. win win situation

### 5/5 — Final Pass

*2026-07-18*

Please give us  pass only for Final, for only one match, charge accordingly.. thanks

### 5/5 — Works fine

*2026-06-18*

I am using the app on tv and on my iPad and phone, it works perfectly and has 4K resolution. No issues faced unlike many other reviews mentioned on the site. I was bit hesitant to sign up after seeing the negative reviews but honestly saying it works well.

### 5/5 — Wow

*2026-06-07, version 26.4.0*

Wow

### 5/5 — All in one

*2026-05-22*

Best app to watch Live football sports and entertainment movies, series and shows in Middle East and North Africa region.

### 5/5 — I like

*2026-05-19, version 26.2.0*

Its nice app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
