# Toddle Family — user reviews > 57 indexed App Store user reviews of Toddle Family by Teacher Tools Private Limited, rated 2.10/5 from 51 ratings. - Source: https://appshunter.io/ios/app/toddle-family/id1473392321/reviews - App overview in markdown: https://appshunter.io/ios/app/toddle-family/id1473392321.md - Rating breakdown: 5★ 10 · 4★ 2 · 3★ 4 · 2★ 4 · 1★ 31 ## Newest reviews (18 of 57) ### 2/5 — bad UX *2026-07-06* The app automatically shuts down every time I go through 10-15 photos pasted on “school announcement” section. ### 1/5 — Useless *2025-09-10* Constantly getting child and parent are in different region error. Will be campaigning to school to move to an app that works. ### 1/5 — No messaging alerts!!! *2025-09-04* How on earth is this suppose to function as a communication platform between parents and teachers when there are NO settings options for notifications or alerts when a new message comes in????!!! It doesn’t even forward messages to email?? We were much better off on Seesaw and I’ll be lobbying my school to find another platform as this is a waste of time ### 1/5 — i don’t understand *2025-06-22* look, my school has given me a login code. HOW AM I SUPPOSED TO USE IT? SHOULDNT THERE BE A OPTION SAYING LOGIN COOD? **Developer response:** Hi! If you’re using the Toddle Family App, the code is likely an invite code to set up your account and link it to your child’s details. For help, please email us at support@toddleapp.com—we’re happy to assist! ### 1/5 — Unable to open app *2024-12-19* I am suddenly unable to open the app. When I click it, it opens for 1 second before crashing. I’ve deleted/resintalled app, restarted my phone, etc but it still doesn’t work. No way of contacting the developer either. **Developer response:** Sorry for the trouble! For any issues, you can always reach out to our support team via the web platform or email us directly at support@toddleapp.com with the details. We’re happy to help! ### 1/5 — Terrible app *2024-12-19* Hard to navigate, updates always makes the app shut down and not open. **Developer response:** Sorry for the trouble! Please share more details at support@toddleapp.com so we can look into this and assist you. ### 1/5 — 0.30 crashes upon launch-will not open *2024-12-19* Can’t get the messages from school because the update is borked **Developer response:** Hi, the messaging issue was fixed within a day. Is it still happening for you? If so, please reach out to us at support@toddleapp.com so we can help! ### 1/5 — App not working *2024-12-19, version 0.30* Won’t open at all ### 1/5 — Can’t open since update *2024-12-18, version 0.30* Pls fix!!! ### 3/5 — Toddle not working after the update ! *2024-12-18* Toddle not opening at all after the update !! ### 1/5 — Privacy Concerns *2024-11-02* The app requires full access to all of our thousands of personal photos for us to be able to download the photos posted by our teacher. This is a huge privacy concern, should be a quick and simple fix, and it appears the developer has been promising this quick fix for a year now. They recently emailed me that the full access requirement would be removed on Oct 22, but that day came and went with no change. Then they stopped responding to me. Sounds like the same empty promises over and over again, so very concerned about what they are doing with people’s photos. I will be requesting we re-evaluate our school’s use of this app for this single reason. **Developer response:** Hi, we're actively working on enabling limited access to photos. The feature is ready but faced policy issues with app stores, which we’re resolving. It’ll roll out by end of Nov/early Dec. We’re COPPA & FERPA compliant, ensuring your privacy. For details, visit our Privacy Center or email us at support@toddleapp.com—we’re happy to assist! ### 1/5 — Flaws in the app *2024-10-17* Why do I have to share pictures of my entire contents of my phone in order to save a photo of my child on the app? **Developer response:** Thank you for your feedback! This was part of our old flow, but we’ll soon release a feature by December to enable limited access support for media. For more details or assistance, please reach out at support@toddleapp.com. ### 2/5 — :( *2024-09-26* The idea is good, but the app is very flawed. For example, since a couple of weeks I am not able to watch or download any of the videos that are posted about my son’s class. And it is really hard that simple functions -like selecting and copying bits of text- are not available… having to retype all the relevant information that is sent by the teachers is really cumbersome. **Developer response:** Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced. Please reach out to us at support@toddleapp.com with more details, and we’ll assist you directly to resolve these problems. We’re here to help! ### 2/5 — Freezes 90% of the time *2024-09-19* 2 epochs of iOS updates and this app still just freezes whenever I open it. Total time of usage is around 3 times in 45 days it has not completely frozen upon launching the app. From iOS 17.6.1, 17.7, and now 18.0 all production installs this app just will NOT function. When it works, it’s ok **Developer response:** We’re sorry to hear about your experience. Please send your account details to support@toddleapp.com so we can check what’s happening and assist you further. We’re here to help! ### 1/5 — STILL requires full access to photos to function fully *2024-09-06* I can see from reviews that this was an issue that the developer said they were addressing nearly a year ago. It’s still not fixed. While I appreciate the developers response that they don’t misuse photo access, their word is not enough. This should be a quick and easy fix in swift. Please get it done. **Developer response:** This feature will be available by early December. Thank you for your patience! If you have any feedback or suggestions, please feel free to reach out to us at support@toddleapp.com. ### 1/5 — Awful *2024-08-30* The iOS app is severely limited to the point where you question if it’s still even actively being worked on. How do I view evaluations in app? The workaround is to view on web and to turn the phone to landscape. This seems like basic functionality and based on the iOS app’s update cadence, I’m not holding my breath the app will ever have feature parity to the web app. **Developer response:** Please share your suggestions and feedback at support@toddleapp.com. We value your input and are here to help! ### 2/5 — App opened up frozen *2024-06-09* Recently, the app has been none responsive upon opening. I have to close and reopen the app several times before I could access any of the functions. Sometimes I cannot get it to respond at all. My child is hospitalized and I can’t communicate with his teacher or check notifications from the school. Hope this gets fixed asap. **Developer response:** Thank you for reaching out. We're sorry to hear about your difficulties and have checked the issues on our end, which appear to be functioning correctly. Could you please email us with more details about the device and operating system you are using? This will help us resolve the issue quickly. We appreciate your cooperation and hope to fix this as soon as possible. ### 3/5 — Working again *2024-06-02* The app had a recent bug where it wasn’t working at all until it was fixed on the back end after my previous review highlighting the issue. This past school year that we’ve been using the app, tapping on the download button for pictures/videos was extremely challenging, like playing the kids game of Operation. That issue and the overall functionality of the app has improved with the recent bug fix but it still gets buggy from to time. For example, currently, I’m unable to download videos. **Developer response:** We're sorry to hear about the issues you're experiencing. We had a recent bug, which is now resolved. If the problem persists, please try reinstalling the app. If that does not resolve the issue, please share your device details, such as the model, iOS version, and the email associated with Toddle, by contacting us at developer@toddleapp.com. This will help us address the issue more effectively. Thank you for your patience. ## Most critical reviews (10 lowest-rated) ### 1/5 — The Worst *2026-08-18* Among hundreds of educational apps this is by far the most difficult to access (even join) and navigate. It makes you long for pencils, chalk, paper, and smoke signals to communicate. ### 1/5 — Unusable *2026-07-17* The app hangs after browsing a few photos. Sometimes it crashes the whole system and drains the battery like crazy. Pinch-to-zoom also stopped working a few months ago. ### 1/5 — Impossible to know how to use it *2026-04-12* As a parent, this app is absolutely impossible to use. I spend ages trying to figure out what something is called or where to find it. And simple actions like marking a kid absent takes WAY too many clicks. And, don’t get me started on how many times it crashes ### 1/5 — Doesn’t work *2026-01-11* This is absolutely the worst app to connect parents to schools. It straight up does not work. ### 1/5 — Horrible *2025-12-12* The app rarely works, my children hate it, and their teachers hate it. Riddled with technical glitches, bugs, and teachers struggle with using it. Other apps are not nearly so buggy. ### 1/5 — Horrible app *2025-12-12* This app is so hard for students to use. It is so confusing, and it doesn’t work properly. Things keep on getting deleted and it is affecting our grades. ### 1/5 — Not functional / disappointing *2025-10-18* App does not allow me to communicate with my child’s teacher for the current year only from last year. I mentioned the problem to the school, they said they told the app but still no solution or help. ### 1/5 — Notifications not working! *2025-10-08* Since the last update, notifications have not been coming through at all. Unless I open the app and look for updates, I do not see anything. Definitely need notifications when teachers use this app to communicate with their students parents! Please fix ASAP! ### 1/5 — 너무 느려요 *2025-09-25* 너무너무 느려요 ### 1/5 — Parent and child in different region *2025-09-23* Keep getting an error that parent and child are in different region. Tried going to app support, but the App Store link takes me to Toddle marketing website. ## Most praised reviews (10 highest-rated) ### 5/5 — I like toes *2024-03-07, version 0.24* Toes ### 5/5 — Good *2022-11-14* Good stable app. Only one suggestion. Please enable navigation between pictures in announcements. Swipe left/right should go to the previous/next media/picture within app ### 5/5 — Great app *2021-11-09* Great app! ### 5/5 — Love the family app! *2021-02-18* What I love about the Toddle family app is that it lets me see how my child is doing in class. I get a constant streams of evidence of my child’s learning. I can also have one on one conversations with my child’s teacher. Having access to school announcements and the school calendar is a bonus! ### 5/5 — Useful for getting updates from school *2021-01-21* A well designed app with the useful enough functionalities to get updates on my child’s progress ### 4/5 — Good enough *2026-06-29* Does the job fine ig? ### 4/5 — Working again *2024-05-27* The app had a recent bug where it wasn’t working at all until it was fixed on the back end after my previous review highlighting the issue. The whole year we’ve been using the app, tapping on the download button for pictures/videos was extremely challenging, like playing the kids game of Operation. That issue and the overall functionality of the app has been resolved with the recent bug fix. I’m glad the developers took time to review the reviews and respond. For what we use it for, the app serves our purpose of reviewing our children’s school progress and pictures/videos. **Developer response:** We're sorry to hear about the issues you're experiencing. We had a recent bug, which is now resolved. If the problem persists, please try reinstalling the app. If that does not resolve the issue, please share your device details, such as the model, iOS version, and the email associated with Toddle, by contacting us at developer@toddleapp.com. This will help us address the issue more effectively. Thank you for your patience. ### 4/5 — Helpful for parents *2024-03-19* It’s good for all parents to see what the children are doing **Developer response:** Thank you for your positive feedback! It’s great to hear that our app is helpful for parents to stay updated on their children's activities. If you have any suggestions or need assistance, feel free to reach out at developer@toddleapp.com. ### 4/5 — good *2023-11-11, version 0.23* A amazing app to check on your child’s progress in school if the school has it. (Don’t know why that guy rated it 1) ### 4/5 — Good *2020-05-19, version 0.9* It is good. Do not get the student one. It is poor quality. This one is the better one. I like this one better.🙂 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*