# todocoleccion: Second-hand — user reviews > 100 indexed App Store user reviews of todocoleccion by Zoconet SL, rated 4.90/5 from 722 ratings. - Source: https://appshunter.io/ios/app/todocoleccion-second-hand/id892347440/reviews - App overview in markdown: https://appshunter.io/ios/app/todocoleccion-second-hand/id892347440.md - Rating breakdown: 5★ 669 · 4★ 32 · 3★ 8 · 2★ 2 · 1★ 11 ## What do users think of todocoleccion? Overall sentiment: negative **Pros** - 👍 User-friendly app - 💡 Vast selection of unique items - 🚀 Easy to navigate and use - 🌍 Connects buyers and sellers globally - 💰 Affordable and competitive prices **Cons** - 🐛 Unreliable seller practices (order cancellations, account restrictions) - 🔒 Lack of buyer protection and support - 🤯 Confusing and unintuitive interface - 🔍 Poor search functionality - 💳 Difficult payment and transaction issues **Commonly reported bugs** - Inconsistent search results - Inability to view images - Account verification and login issues - Unreliable order and delivery tracking **Most requested features** - Improve search algorithm and filters - Provide better buyer protection and support - Offer translations to more languages - Streamline payment and transaction processes - Enhance user interface and navigation ## Newest reviews (10 of 100) ### 1/5 — Scam site *2023-02-01, version 3.03* Sent £30 for two post cards right email address by Paypal .said had not received money got in touch with Paypal said I sent the money to email which they gave(seller) says she never received money and said I was making fun at her . Scam site keep away. ### 5/5 — Need translations *2021-07-21* Speaking English and getting emails that I cannot decipher ### 4/5 — Hard to Find Specific Items *2021-05-19* The App lacks the ability to find specific items on the Search Bar, but overall it’s easier to navigate than the website ### 5/5 — Vintage finds *2021-03-15* Awesome app that makes it so much easier to buy rare vintage stuff from overseas. ### 5/5 — Great app *2021-02-08, version 2.27* You can get lost for hours exploring all of the amazing sellers on this app. A true gem. ### 5/5 — Great *2021-01-13* Easy to use and well organized ### 5/5 — Like EBay for Spain *2021-01-09, version 2.26* Great app for fighting bargains in Europe! ### 1/5 — Approach with caution *2020-12-20, version 2.26* For users in the USA, this app does not offer support as eBay, Amazon, or any similar US company. If you are lucky and deal with a considerate, professional, and legit seller, then you are good. Otherwise, if anything goes wrong with a seller, you are on your own. todocoleccion.net will tell you to deal with the seller directly and tha if the seller says they sent out your items and in fact they didn’t, todocolecion will side with the seller. All seller are Spain-based. Some of their sellers are legitimate and they’re really there trying to make a living; unfortunately, there are unprofessional and fraudulent ones as well. A word about todocoleccion’s review or “valoración”. Todocoleccion’s review of buyers on sellers is a joke. If the seller tells todocoleccion you were at fault for whatever reason, todocoleccion will take it at face value and remove any “negative” or truth-telling review you might leave. On the other hand, if the seller leaves you any “negative”, demeaning review this is kept on your buyers profile and there’s nothing you can do about it. The seller’s actual name is not displayed, therefore you cannot use this to fish out those sellers who are in todocoleccion not for real businesses but just to disrepute buyers so that other sellers can over price and demand certified, insured shipping which is more costly for the buyers. I have been lucky to have dealt with a few great sellers, but I have come across very nasty ones. I now use it as extreme last resort if I can’t find the product through any other online sites. ### 5/5 — I love this app *2020-12-17, version 2.26* It’s awesome great purchases ### 5/5 — Thanks, Todocoleccion! *2020-10-17* I have been purchasing through Todocoleccion for a few years now, and I have never ever been disappointed! There are so many wonderful items that were not available in the United States that I have been fortunate to acquire. The sellers that I’ve purchased from have all been great. I want to note that I only speak English. This website has made it very user-friendly for me! Thank you! Walter Treash ## Most critical reviews (10 lowest-rated) ### 1/5 — App Constant Server Issues *2026-04-11* Have used TC without issue for probably 5+ years with a vpn. This last month the app is throwing server issue codes constantly with only one tab working at a time, if any at all. Pretty much unusable at this point. No clue if there’s suddenly an issue with VPNs (that I and others have always used in conjunction) or something else but please fix this so I can remove the negative review and continue using your once great app. ### 1/5 — Doesn’t work for me, they don’t apreciare or allow mistakes from new customers. *2026-02-04, version 5.26* I’m not sure how it works, I’ve only had negative experiences and attitudes from sellers. It’s been a bad experience, and I don’t recommend getting involved. It feels like potential customers are not welcome. I’m sure they have their circle of people, they can stay away from me.. I didn’t enjoy how I was treated, even though I purchased a collection. ### 1/5 — ESTAFA *2025-12-18, version 5.25* Te cobran comisiones por libros que no vendes, te desactivan el modo vacaciones sin avisar y te borran la cuenta si te quejas. Con 200 libros y el trabajo de subirlo, la atención al cliente es pésima y ademas la aplicación es poco intuitiva y difícil de usar ### 1/5 — Bad user interface *2025-08-11* It is almost impossible to do certain thing such as cancel an order as it is nowhere to find in the app. Also I had a hard time to note that I received a parcel nor did I know I have to mark this . Overall user interface and experience of the app is terrible . **Developer response:** Hello, thank you for your rating and we're sorry about your experience. Don't hesitate to contact us with any questions you may have and to help you with the app and our services. We look forward to hearing from you. Thank you. ### 1/5 — Stay away *2025-01-15, version 5.13* Unless you know what you are doing with international transfer of funds and know exactly what you are liable for legally, I would not succumb to the simplicity implied by the ebay-esque/ craigslist-esque styled app or negocio. ### 1/5 — Got my account restricted *2024-05-11* Every single day when I try to buy a item then I paid the seller then the seller cancelled the order and I got my account restricted. I'm very disappointed don't use this app!!!! **Developer response:** Hi, Angel. Thank you for reaching out to us. Upon thorough review of your case, we have confirmed that the order was canceled due to non-compliance with the seller's payment conditions. These conditions were readily available for your reference at the time of purchase. Additionally, we have verified that the seller initially communicated their payment conditions to you via the Messenger. Subsequently, they notified you once again when initiating the cancellation process through todocoleccion. During the process you indicated your understanding and agreement with the situation. Based on these findings, we consider the matter resolved. If you have any further questions or concerns, please feel free to reach out to us through Help in the todocoleccion app. Regards. ### 1/5 — Fix the search algorithm *2024-04-21* I find great items here that I can’t find elsewhere. However, the search function is terrible. I have plenty of saved searches but they are unmanageable because of how the app updates searches. It says sometimes I have 10 new items and then shows 2. Or it shows pretty much everything in the search. It also doesn’t update the search results consistently so you can’t really tell if you’re seeing something new or not. This is basic functionality. Fix it please. **Developer response:** Hello, we are sorry that you had a bad experience but we appreciate you sharing it with us. To receive support, please contact our technical department at the following email: ios@todocoleccion.net. It would be helpful if you attached screenshots of what you described in your email. The more information we have, the easier it will be for us to help you. We look forward to receiving the information. Thank you. Best regards. ### 1/5 — I got my account restricted!! *2024-04-21* This app should be shut down because I'm was going to buy a item and I paid the seller And then the seller cancelled the order without concern and I got my account blocked But there is a way to report the seller & I try making accounts to buy items when I created a new account and then buy a item and I also keep my account restricted for no reason this app should be shut down immediately!!!!!!!!! **Developer response:** Hi, Angel. Thank you for reaching out to us. Upon thorough review of your case, we have confirmed that the order was canceled due to non-compliance with the seller's payment conditions. These conditions were readily available for your reference at the time of purchase. Regrettably, the payment was not made within the stipulated time frame of 5 days following the purchase. Additionally, we have verified that the seller initially communicated their payment conditions to you via the Messenger. Subsequently, they notified you once again when initiating the cancellation process through todocoleccion. During the process you indicated your understanding and agreement with the situation. Based on these findings, we consider the matter resolved. If you have any further questions or concerns, please feel free to reach out to us through Help in the todocoleccion app. On the other hand, your purchasing privileges may have been restricted for continued violations of the platform's Terms of Service to prevent further disruptions. We remind you that you accepted these Terms when you signed up for your todocoleccion account. In addition, we would like to inform you that it is not possible to have more than one account per person on todocoleccion, especially if the first one was restricted due to an incident that has not been resolved. Therefore, we ask you to contact Customer Service to request information on how to resolve this issue satisfactorily and in compliance with the rules of the platform. Regards. ### 1/5 — I got my account blocked by administor *2024-04-07* This app should be shut down because I'm was going to buy a item and I paid the seller And then the seller cancelled the order without concern and I got my account blocked But there is a way to report the seller & I try making accounts to buy items **Developer response:** Hi, Angel. Thank you for reaching out to us. Upon thorough review of your case, we have confirmed that the order was canceled due to non-compliance with the seller's payment conditions. These conditions were readily available for your reference at the time of purchase. Regrettably, the payment was not made within the stipulated time frame of 5 days following the purchase. Additionally, we have verified that the seller initially communicated their payment conditions to you via the Messenger. Subsequently, they notified you once again when initiating the cancellation process through todocoleccion. During the process you indicated your understanding and agreement with the situation. Based on these findings, we consider the matter resolved. If you have any further questions or concerns, please feel free to reach out to us through Help in the todocoleccion app. Regards. ### 1/5 — I got my account blocked by administor *2024-02-19* I was buying a game for my son and one day the seller cancelled my order without telling me!!!! Please be careful of this app it's so bad **Developer response:** Hi, Angel. Thank you for reaching out to us. Upon thorough review of your case, we have confirmed that the order was canceled due to non-compliance with the seller's payment conditions. These conditions were readily available for your reference at the time of purchase. Regrettably, the payment was not made within the stipulated time frame of 5 days following the purchase. Additionally, we have verified that the seller initially communicated their payment conditions to you via the Messenger. Subsequently, they notified you once again when initiating the cancellation process through todocoleccion. During the process you indicated your understanding and agreement with the situation. Based on these findings, we consider the matter resolved. If you have any further questions or concerns, please feel free to reach out to us through Help in the todocoleccion app. Regards. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Application and service *2026-04-20* I rely on this app for all my antique book searches. It consistently helps me find books that aren’t easy to locate. ### 5/5 — I got my account blocked by administor *2024-02-17* I was buying a game for my son and one day the seller cancelled my order without telling me!!!! Please be careful of this app it's so annoying!!! **Developer response:** Hi, Angel. Thank you for reaching out to us. Upon thorough review of your case, we have confirmed that the order was canceled due to non-compliance with the seller's payment conditions. These conditions were readily available for your reference at the time of purchase. Regrettably, the payment was not made within the stipulated time frame of 5 days following the purchase. Additionally, we have verified that the seller initially communicated their payment conditions to you via the Messenger. Subsequently, they notified you once again when initiating the cancellation process through todocoleccion. During the process you indicated your understanding and agreement with the situation. Based on these findings, we consider the matter resolved. If you have any further questions or concerns, please feel free to reach out to us through Help in the todocoleccion app. Regards. ### 5/5 — Awesome but its need more helpful *2024-01-07* The seller are being stupid because they cancel your orders and they are rudes so they are really really stupid **Developer response:** Hi, Ángel. We are sorry to hear that you had a negative experience. We would like to assist you in any way we can. To that end, we ask that you go to Help to contact Customer Service so that they can review your case. Thank you. Kind regards. ### 5/5 — Awesome but its need more helpful *2023-08-09* The seller are being stupid because they cancel your orders and they are rudes so they are really really stupid **Developer response:** Hi, Ángel. We are sorry to hear that you had a negative experience. We would like to assist you in any way we can. To that end, we ask that you update your comment to include the order number of the affected purchase. Thank you. Kind regards. ### 5/5 — Love this website *2022-11-27, version 3.02.4* I love this site, it’s awesome. I’m from Canada and it’s nice to shop on here, way cheaper then most sites. Affordable and unique. 5 star ### 5/5 — Very satisfied *2022-05-07, version 2.40* Using the app is a breeze, well made, easy to use. ### 5/5 — Happy with this application *2022-03-04* I just love this application they have everything what im looking for it and the best prices and great service ### 5/5 — Thank You! Gracias! *2021-11-21* I have ordered multiple times via Todocoleccion and all my experiences have been very positive. The App is great and very user friendly. Easy to use and access. Thank you! Muchas gracias por todo! He usado vuestro App muchas veces y es muy fácil de usar. También todas mis experiencias con Todocoleccion han sido positivas. Jeremy ### 5/5 — Stephen Bellas *2021-11-19, version 2.35* User-friendly app and a joy to use when viewing antiques and vintage objects ### 5/5 — App confiable *2021-10-16, version 2.34* I’m in the US and most of my orders come from Spain, trustworthy sellers, radicó en los Estados Unidos y la mayoría de mis compras vienen de España, grandes y confiables vendedores. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*