# Tokeet — user reviews > 38 indexed App Store user reviews of Tokeet by Tokeet Inc., rated 3.90/5 from 30 ratings. - Source: https://appshunter.io/ios/app/tokeet/id1198608673/reviews - App overview in markdown: https://appshunter.io/ios/app/tokeet/id1198608673.md - Rating breakdown: 5★ 21 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 7 ## Newest reviews (10 of 38) ### 2/5 — Good Product That Lost Its Way *2026-06-19, version 3.2.6* I’ve been using Tokeet for several years, and for a long time it was a solid channel manager. It wasn’t perfect, but it was reliable and got the job done. Unfortunately, things have gone downhill significantly over the past year. It feels like the company became focused on adding AI features and marketing buzzwords rather than improving the core product. Prices increased, the platform was redesigned, and many of the features that worked well either disappeared or became harder to use. The biggest issue is stability. I’m constantly running into bugs and inaccurate information. The app regularly shows false double bookings, booking details are displayed incorrectly, moving reservations is problematic, and overall the interface feels unfinished and poorly tested. The mobile app has become especially frustrating to use. What disappoints me most is that Tokeet already had a good product. Instead of refining and improving it, it feels like they rushed out major changes without adequate testing. The result is a more expensive platform that is far less reliable than it used to be. I rarely leave negative reviews, but after years as a customer, I can honestly say the experience has become increasingly frustrating. ### 5/5 — Very Cool *2019-02-01, version 1.8.0* Anyone out there looking for a channel manager that works on your phone should try out Tokeet. I think there's a few companies that have mobile apps but none of them seem to have tokeet's pricing...the application has never crashed on me either. ### 5/5 — Keep up the good work! *2019-02-01, version 1.8.0* I've been working with this company for two years now and they've been a major part in expanding my business. I didn't start using the app until a few months ago and I feel kind of stupid now because it's actually really nice. I can keep track of all my bookings from anywhere and even make important updates / administrative actions. ### 5/5 — And the winner is... *2019-02-01, version 1.8.0* Tokeet! I was going crazy just a few days ago trying to find an app that'd just DO WHAT I WANTED. My goodness...Tokeet works though. It's about time too. Their service is extremely cheap to use too so that was a nice bonus. ### 5/5 — Amazing App! *2019-01-10, version 1.8.0* This app so much useful for me. Everyday I use this app. In this app have many amazng features. Thanks to the developers. ### 5/5 — Solid app and solid product *2018-12-04, version 1.8.0* I’ve used both the app and the product for over a year now and I find both to be excellent. There’s a learning curve but once you are up to speed you will be glad that you spent the time. ### 1/5 — iPhone X *2018-09-28, version 1.8.0* This app does not work ### 1/5 — Horrible *2018-08-26, version 1.8.0* Not user-friendly… Cannot figure out how to link my Airbnb ### 5/5 — Stable and useful *2018-08-23, version 1.8.0* The application is quite stable, has many functions to manage your rentals from your phone on the go. Support is very fast and reactive to acknowledge an issue however they do not come back to solve the bugs and issues. ### 1/5 — A massive disappointment *2018-05-20, version 1.7.0* In theory, this ticks all the boxes. The reality bookings get lost, connections to airbnb and other channels constantly break, even worse false bookings are made blocking your calendar. Support? That's the worst part. Support is very slow and next to useless- none of my technical issues have been resolved in the last seven months and my bookings have fallen off a cliff as a result. Huge amount of work to set up is the ONLY reason I am still with them, but having spent everyday, all day for the last seven days trying to get answers, I think it's time to give up. ## Most critical reviews (10 lowest-rated) ### 1/5 — Be merciful to yourself *2025-01-12, version 2.8.0* After years of issues, problems, misunderstandings, lost tens and hundreds of thousands, we’ve left. Save yourself some money and nerves. ### 1/5 — Extra hidden charges *2023-07-28, version 2.3.1* This app starts off reasonable, but they start changing it and taking away features that you are used to make you pay extra for it. My advice is to choose a different channel manager. The owners of my vacation rentals used to be able to check the monetary values of bookings and they have now hidden this and make you pay an extra £20 a month !!! PER OWNER. Rip off ### 1/5 — Latest version: new features but lots of bugs *2019-11-14, version 2.0.2* Rarely write reviews - the new version at first seemed great as you can now add bookings from the app (as well as other features which were only available via website) which is very useful. However there are loads of bugs and it’s super glitchy which has made it impossible to use. The calendar brings up January in 2017 and you can’t select today’s day without scrolling through the months and years! It takes so long I’ve stopped using it and just open tokeet up on my desktop or laptop! Wouldn’t know if any other features work as I get so frustrated I’ve almost stopped using the app altogether. ### 1/5 — Why do they expect users to put up with it? *2019-11-13, version 2.0.1* Once again tokeet have proven that they just deploy stuff without any testing whatsoever! Most user types can no longer even login, the calendar view resets to January 2017 EVERY time. The list goes on. Basic basic stuff not working and no one in development seemed to notice and it was pushed live regardless. Totally unacceptable to put paying customers through all this disruption ### 1/5 — Doesn’t work *2019-10-22, version 1.9.0* App doesn’t even let you log in, waste of time ### 1/5 — Bloody useless *2019-08-13, version 1.9.0* Doesn’t allow me to see my invoices. Puts properties on hold so they are unavailable to book for no apparent reason or notification. Functionality is terrible as buttons often don’t work and has ultimately lost me money. A waste of data usage. ### 1/5 — Unable to log in *2019-04-12, version 1.8.0* Not able to log into app ### 1/5 — No use of *2019-01-16, version 1.8.0* I’m a owner of a 20 room hotel and are using a letting agent to fill the rooms. The letting agent chooses to use Tokeet and I need to go in and check all bookings, but the app doesn’t allow me doing that. I can only check through a PC. ### 1/5 — Worse than not user friendly *2018-11-22, version 1.8.0* Want to update your pricing through the app? Go ahead, the app will accept your changes and it will not push to other platforms without pressing an obscure push rates button on the website. Leaving your units price low for holidays, and high instead of last minute promotions Confused why updating the maximum guests won’t update to your channels? The app or the website cannot update that, the tokeet platform provides the useless option to do so, which possibly excludes many potential bookings. Want to automate messaging, there is a separate charge for that, and it doesn’t work on vrbo/homeaway, only airbnb. This product needs a ton of work and will waste way more time than the real expense of causing issues with guests, lost bookings, undercharged bookings, and $40+ per month. I tried it for six weeks and spent maybe 20 hours setting it up and learning and it was just not worthwhile. It did prevent double bookings, but connecting channels of multiple platforms was not easy, and the service advertises way more. Can’t get my time back, or bookings back, huge bummer. ### 1/5 — Forget it! *2018-10-11, version 1.8.0* These guys are terrible!!!! The system is very complicated which we were willing to work through but all they wanted to do was self serve teaching by sending articles to look over. It didn’t integrate properly and messed up our bookings and had fuming guests because we had to cancel. After an HOUR OF CHATTING and multiple requests for phone support they basically said if you can’t figure it out you’re not for us. I asked for a refund and the said NO! Because we used it for an hour! Run away quickly!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic Channel Manager! *2020-10-03, version 2.1.1* I’ve been a Tokeet customer now for well over a year. I will say that when you first begin with Tokeet, you will need to learn the software and understand how everything connects, flows, etc. Not easy so plan on being frustrated in the beginning. There is no phone support but they are available 24/7 via messaging and will answer and solve your issues every time. Tokeet is one of the few PMS systems that offer a phone app. I love being able to work my properties from my phone which is a huge plus! The app works great and never had an issue with it. Again, hardest part is learning how to navigate. Once you know it, you will be very pleased with Tokeet. Pricing is also on the lower side versus competition. Thank you Tokeet! ### 5/5 — Full marks *2019-02-02, version 1.8.0* The app is awesome and the customer service is awesomer ### 5/5 — PERFECT!! *2019-02-02, version 1.8.0* It took an hour to figure out, but you can actually use this app to give your cleaning staff instructions! ### 5/5 — 3 months later and.. *2019-02-02, version 1.8.0* I'm still using it. Which is more than I can say for the guesty app my employer insisted on. ### 5/5 — Inquiries in check *2019-02-02, version 1.8.0* I didn't sign up for Tokeet because they have a mobile app since that's pretty standard, but now that I'm using it I really think it's one of my favorite features. ### 5/5 — Got my calendar in my pocket! *2019-02-02, version 1.8.0* That's all I need! I can't tell you how many times I've been speaking with a (potential) guest and wished I could just have my current vacancies without having to call the office ### 5/5 — I'm happy with this *2019-02-02, version 1.8.0* I wasn't sure I'd use the mobile app, but it's actually pretty cool. Glad I tried it! ### 5/5 — Surprised *2019-02-01, version 1.8.0* This app actually lets you adjust your rates! ### 5/5 — Excellent *2019-02-01, version 1.8.0* Great little app, anything that helps me stay on top of inquiries is a help ### 5/5 — This is just what I needed *2019-02-01, version 1.8.0* I just added a couple clients last week and was worried about the number of properties we were accruing and just how much free time I was going to have. Having a good mobile manager is going to be very useful! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*