# Toktiv – Twilio Calls and SMS > Mobile Twilio client for calls, SMS, and user management. (iPhone/iPad app by Flatworld Solutions.) - Source: https://appshunter.io/ios/app/toktiv-twilio-calls-and-sms/id1492989577 (this page in markdown: same URL + `.md`) - Developer: [Flatworld Solutions](https://appshunter.io/developer/780344666) - Category: Business - Price: Free - Rating: 2.60/5 from 22 App Store ratings · 28 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 35 MB - Languages: American English - Released: 2020-01-18 - Data updated: 2026-08-23 - Monetization: freemium - User reviews in markdown: https://appshunter.io/ios/app/toktiv-twilio-calls-and-sms/id1492989577/reviews.md ## What is Toktiv? Toktiv is a companion app for your Twilio account to make and receive calls, send, and receive SMS. Toktiv offers a free trial period so you can evaluate our product for 30 days. However, charges might be applicable as per the billing plan on your associated Twilio account. The 30 days free trial includes a fully functional product for up to 3 users. Our paid plan starts with just $2 per month for each user, which includes the calls feature. You can include SMS and conference features for $1 each based on your requirement. No hassles of remembering the password and the username as you can choose your Apple or Google or Microsoft accounts to sign in. An administrator can add unlimited users to the Toktiv account on a paid subscription. You will be able to manage the Board Number of Toktiv, and up to 4 digits extension number for each of your users by assigning a direct number. In addition to that, one can enable or disable users as well through the Toktiv app. You can also set up a URL for Call Disposition and choose which Call Parameters need to be passed on to that URL. This will enable your users to add Call Dispositions to any external CRM or Customer Service systems that you may use. Making and receiving calls and sending and receiving SMS services on Toktiv are subject to the permissions granted by the administrator of your organization’s Twilio account. You can also quickly view your device contacts from within the Toktiv app, to make quick calls to your contacts. If your administrator has enabled call recording on Twilio, then you will also be able to listen to your call recordings from the Call History. Call Disposition can also be made from the Call History if it has been enabled by your administrator on the Toktiv app. Please note that the call quality will depend on the internet speed on your device. ## Key features - Make and receive calls - Send and receive SMS - User management - Extension number assignment - Call disposition integration - Call recording access - Device contact integration ## Recent user reviews (10 of 28) All indexed reviews: https://appshunter.io/ios/app/toktiv-twilio-calls-and-sms/id1492989577/reviews.md ### 1/5 — Calls *2026-04-07, version 2.17* Calls are not ringing out and support not helping out ### 3/5 — . *2025-03-27* . ### 2/5 — Believe the reviews *2025-02-25* I have been using it for about a month and a half. You have to close app or delete constantly for it to function properly. Half the time, outbound calls fail. Just overall not something to work with at alll ### 1/5 — Very unreliable *2024-09-13, version 2.14* The app is clearly not made for iOS, slow, unable to respond 90% of the calls, no significant upgrade in a year, sms and call logs are disappearing randomly. Not worth to try, don’t lose your time, search further. I’m leaving as soon as I find an alternative. ### 2/5 — Still having notifications problems *2023-11-25* It’s been years , I’m done with this. Badge notifications have never worked correctly. Even now when it’s finally implemented it doesn’t work correctly. It only shows a badge after I already open the app. That’s useless. Every other app developer can do this correctly. **Developer response:** Thank you for your continued feedback and support. Our team will reach out to you via email if required to get more details about the notification problem. ### 2/5 — Works fine *2022-07-05, version 2.10* I’ve been using for several months with no problems. Used it in Italy to talk to NA. New version (June 2022) crashes constantly every time I tap on a contact. Have put in numbers manually. ### 1/5 — Nothings working *2022-06-13* Nothing is working right now and we’ve tried contacting support but haven’t gotten a reply **Developer response:** Hi There! Apologies for the inconvenience caused. There was an issue with the latest update which has already been resolved. We have also responded to all the support tickets that we received during this period. If your issue hasn’t been resolved yet, please write to support@toktiv.com. ### 5/5 — I don’t get notified when I receive a text message *2022-05-15* I love this app! Keep up the great work! ### 5/5 — Great Support *2022-03-25* I was having a bit of an issue with my configuration and their support team arranged a call to help identify what was going on. I was really surprised at how well they responded and addressed my concern. ### 1/5 — Account SID and Auth token *2022-02-05, version 2.6* How do i find my Account SID and Auth token, this is my first time on this app and they’re asking for this, how do i find them please ## Frequently asked questions about Toktiv ### What does Toktiv do? Toktiv is a companion app for your Twilio account that allows you to make and receive phone calls, as well as send and receive SMS messages directly from your mobile device. It provides a user-friendly interface to manage your Twilio communication services on the go. ### What are the key features of Toktiv? Key features include making and receiving calls and SMS, managing users and assigning extension numbers, integrating with external CRM systems for call dispositions, and accessing call recordings if enabled by your administrator. You can also quickly call your device contacts. ### How much does Toktiv cost? Toktiv offers a 30-day free trial for up to 3 users. After the trial, paid plans start at $2 per user per month for calls. SMS and conference features can be added for an additional $1 each per user. Charges are subject to your Twilio account's billing plan. ### What are the system requirements for Toktiv? The app requires an active Twilio account and depends on your device's internet speed for call quality. Specific operating system requirements are not detailed, but it supports sign-in via Apple, Google, or Microsoft accounts. ### Can I use Toktiv for my business CRM? Yes, Toktiv allows administrators to set up a URL for Call Disposition and choose which Call Parameters to pass. This enables integration with external CRM or Customer Service systems, allowing users to add call dispositions directly from the app. ## Version history (last 5 releases) ### 2.18 — 2026-08-21 • Updated UI for a cleaner and more seamless experience • Bug fixes and performance enhancements for better stability • Security updates ### 2.17 — 2026-04-01 • Updated UI for a cleaner and more seamless experience • Bug fixes and performance enhancements for better stability ### 2.14 — 2024-08-06 - UI Enhancements - Bug Fixes ### 2.13 — 2023-06-09 - Badge Count - UI Enhancements - Bug fixes ### 2.12 — 2022-12-26 - Badge count for Notifications - Allow Admin to update Auth token for existing Account SID - Nested Call Conference - UI enhancement and bug fixes ## Apps similar to Toktiv | App | Rating | Price | Category | | --- | --- | --- | --- | | [Telfon - Calls & Chats](https://appshunter.io/ios/app/telfon-calls-and-chats/id6443471885) | 3.9 (69) | Free | Business | | [Textable - VoIP Texting](https://appshunter.io/ios/app/textable-voip-texting/id1355564896) | 3.1 (30) | Free | Business | | [Twilio Flex](https://appshunter.io/ios/app/twilio-flex/id6451207884) | 5.0 (7) | Free | Business | | [VirtuelSMS](https://appshunter.io/ios/app/virtuelsms/id6462086316) | 2.5 (2) | Free | Business | | [Talkyto - Twilio Calls & SMS](https://appshunter.io/ios/app/talkyto-twilio-calls-and-sms/id1494483164) | 3.9 (293) | Free | Business | | [Mango - Twilio Calls, SMS, RCS](https://appshunter.io/ios/app/mango-twilio-calls-sms-rcs/id6504444689) | 4.6 (28) | Free | Business | ## More apps by Flatworld Solutions - [Bot@Work](https://appshunter.io/ios/app/botwork/id6738719582) - [SalesDen](https://appshunter.io/ios/app/salesden/id6776621822) All apps by Flatworld Solutions: https://appshunter.io/developer/780344666 ## Related topics [twilio authy for rippling](https://appshunter.io/ios/topics/twilio-authy-for-rippling) · [twilio frontline](https://appshunter.io/ios/topics/twilio-frontline) · [twilio sms](https://appshunter.io/ios/topics/twilio-sms) · [twilio flex](https://appshunter.io/ios/topics/twilio-flex) · [authy by twilio](https://appshunter.io/ios/topics/authy-by-twilio) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*