# TOKTOQ — user reviews

> 116 indexed App Store user reviews of TOKTOQ by bemyfriends, rated 2.70/5 from 161 ratings.

- Source: https://appshunter.io/ios/app/toktoq/id6448908646/reviews
- App overview in markdown: https://appshunter.io/ios/app/toktoq/id6448908646.md
- Rating breakdown: 5★ 47 · 4★ 11 · 3★ 18 · 2★ 23 · 1★ 62

## What do users think of TOKTOQ?

Overall sentiment: negative

**Pros**

- 💰 Affordable annual membership ($12-15/year)
- 📱 Easy-to-use interface and navigation
- 🎬 Access to exclusive member content and photos
- 📢 Convenient notifications for member updates
- 🎤 Direct communication channel with artists
- ✨ Exclusive livestream access for members
- 🔄 Seamless login with existing B.Stage credentials

**Cons**

- 🚫 Extensive paywall on most features
- 🌍 No translation support for international fans
- 💳 Multiple payment layers and confusing pricing
- 📵 Unreliable notification system
- 🔗 Broken URLs and navigation errors
- ⏰ Limited livestream availability (48-hour expiration)
- 💬 Live chat dominates screen, distracting from artist content
- 🎥 Poor video quality and streaming reliability
- 🔐 Data breach and security concerns from B.Stage transition
- 🌐 Exclusionary design for non-Korean speakers
- 📱 iPad compatibility missing
- 🔄 Lack of alternative login methods (Google sign-in)

**Commonly reported bugs**

- Payment processing errors (repeated failures, 9+ attempts needed)
- Server errors during membership purchase
- URL not available/doesn't exist errors
- Broken livestream video (frozen, silent, or non-functional)
- Notifications randomly turning off
- Live translation generator not working during livestreams
- Inaccurate translation when available
- App crashes and freezing issues
- Membership cancellation upon app transition
- Lost free trial period due to payment errors
- Email notifications only (push notifications not working)
- Livestream chat lag and performance issues

**Most requested features**

- Real-time translation for live chat and messages
- Auto-translate feature for announcements and posts
- Free or reduced-cost livestreams
- Collapsible or minimizable chat during livestreams
- Ability to save and replay livestreams beyond 48 hours
- Copy/paste functionality for text translation
- Google sign-in option
- iPad compatibility
- Live translation for POP Live feature
- Split-screen feature for multi-member livestreams
- Message history saving in chat
- Rate limiting to prevent chat spam
- Notification improvements (push notifications instead of email-only)
- Subtitles for recorded livestreams
- Add groups to Weverse platform
- Free livestreams like other K-pop platforms
- Better error messages and payment feedback
- Auto-save payment information during checkout

## Newest reviews (15 of 116)

### 3/5 — 〇

*2026-08-21*

日本語訳欲しい

### 3/5 — No transactions for international fans on lives

*2026-03-11, version 16.8.0*

I love hearing Ateez talk on POP lives, but I have to use an external app to translate which is frustrating and misses a lot. I don’t understand why they have translation on text but not on live. Many other apps (weverse, YouTube) can handle this. Please add!

### 3/5 — Tips

*2026-02-19, version 16.7.0*

Please just add your groups to Weverse. I know this app makes you way more revenue but no one really uses it anyways. Fans of xikers and ATEEZ will really enjoy this and it may expand their fandoms if you add them to Weverse. The app is great but some things in general need to be fixed.

### 2/5 — Needs translations

*2026-01-22, version 16.7.0*

Overall it’s fine, but most social media apps have translation for posts and I’d like to see that here. It’s annoying to have to copy/paste it every time I want to read it. 

Life translation would be amazing too. But one step at a time I guess.

### 2/5 — Needs Translation

*2026-01-19, version 16.7.0*

Unless you’re Korean, the POP
Live feature is useless as it does not include live translation like Weverse. Also, it would be helpful if the announcements were translated to the user’s language.

### 3/5 — Decent but it needs upgrade

*2025-08-31*

Overall, the app is nice but it needs a live translation option for the live chats, similar to Weverse. Without that feature, live chats are a waste if I can’t understand what the member is saying. This is also a barrier with written announcements from the company. We have to highlight them and translate them into our desired language instead of it being auto-translated into our preferred language.

### 3/5 — Перестало запускаться без VPN.

*2025-06-16*

В один прекрасный момент чтобы зайти в приложение надо запустить vpn, это жутко неудобно

### 3/5 — 😢

*2025-06-12*

doesn’t work without vpn lately:< it used to work just fine before, but a couple days ago it stopped loading. and if i enable vpn it starts working again.

### 3/5 — Device

*2025-06-03, version 15.19.0*

The app is really great, but I would like it if I could sign in with google because I forget my password a lot. I also want it to be iPad compatible. Just saying. I love the app though

### 2/5 — Pop live

*2025-05-02, version 15.18.1*

Please add an auto-translate features for international Atiny. 🙏🙏🙏 We would love to have know what Ateez are saying so we can join the conversations too. Also add a split screen feature so that other members can join each other’s pop lives.

### 3/5 — 팝 알림 개선

*2025-03-26*

알림 너무늦게와요...uiux는 모든 사람이 편하다고 느낄 수 없으니 그러려니합니다...근데 알림이 늦게와서  앞부분 놓칠때마다 눈물광광나구요 하도늦게떠서 몇분늦게뜨는지 까지 파악을 해버렸어요 다른건 다 괜찮으니까 알림시간 개선좀해주세요ㅠ

### 4/5 — 알림 딜레이

*2025-03-26*

IOS에서 알림이 5-10분씩 딜레이되어 뜨고 있습니다. 라이브서비스를 진행하는 어플인데 실시간 알림을 보내지 못하는건 치명적이라고 생각되네요. 개선 바랍니다.

### 3/5 — Translation

*2025-02-24, version 15.15.0*

Sometimes there’s no translation even the video membership content .  Please consider it for international fans . Thank you

### 3/5 — Can’t pay for membership

*2025-01-28*

Jeez I’ve been trying to buy the membership but it keeps saying that the page is not working! I’ve tried to pay for 7 times, and I don’t know why the purchase can’t be processed. At least provide accurate feedback or auto save the info I need to type when buying the membership.
PLEASE HELP! THE UX IS AWFUL. ITS SO ANNOYING. 
otherwise, I look forward to join the live some day! But pleeeeease let me buy!

### 2/5 — Pop live

*2024-08-29, version 15.7.0*

Please add an auto-translate features for international Atiny. 🙏🙏🙏 I see a lot of English and Spanish comments on Pop live. We would love to know what Ateez are saying so we can join the conversations too.

## Most critical reviews (10 lowest-rated)

### 1/5 — 싸이커스도 챙겨주세요.

*2026-08-08*

솔직히 저는 에이티즈에 입덕한지 1년 다되가는 10대 팬인데요. 일단 1일 채팅을 4900원에 이용하는건 좋아요. 근데 제가 결제를 7/13에 했는 8/8일인 지금 까지 최산님께 메세지 하나 못받고 겨우 라이브 하나 봤네요. 이제 맞는건가요? 그리고 에이티즈는 리듬게임도 있는데 왜 싸이커스는 왜 안만들어 주시는거요? 에이티즈를 입덕하다가 우연히 싸이코즈 보고 입덕을 했는데 제발 우리 싸이커스도 개인 인스타랑 리듬 게임 하고 팝 만들어주세요. 아무리 데뷔한지 아직 3년 밖에 안됐지만 저는 싸이커스도 에이티즈랑 같은 대우를 받았으면 해요. 그리고 최산님께 팝을 사서 받은 메시지 보다 싸이코스에게 댓글달고 답장 받는 횟수가 더 많아요. 이럴꺼면 저는 에이티즈 말고 차라리 싸이케스에게 돈이라도 쓰고싶음 멤버십 자체를 살려면 아무래도 제가 학생이기에 좀 힘들어요. 그러므로 제발 싸이커스에게도 팝을 만들어 주시고 개인 인스타와 리듬게임도 만들어 주세요. 그리고 에이티즈는 팬들에게 더욱 신경좀 써달라고 해주세요.

### 1/5 — Exclusion

*2026-05-25*

This app is 100% against non Korean speakers of all nationalities. This app AND KQ need to take a lesson from K-pop platforms such as JYP and Weverse! Subtitles should be available for the artists as well as the fans! All we want is to connect. We want our questions seen and answered. We want to know the artist can see and understand us. Because we are more than willing to read and understand them. Look languages are difficult to learn and everyone feels more comfortable speaking their native language. Subtitles are an easy fix and for the app developers and the company a simple source of revenue. Are you just too lazy? Do you not have the skill level  to add this, or is exclusion your intention?

### 1/5 — Extremely disappointing

*2026-04-16, version 16.10.0*

This app is sooo disappointing for international fans. I’ve read reviews for it from 2 years ago complaining that there’s no translation feature. 2 years! There is still no translation feature & the app has had many improvement updates since then. Why hasn’t this been addressed by now? Ateez is a pretty successful group & has a lot of international fans. Those fans deserve Ateez content too

### 1/5 — Love the app but it doesn’t work well

*2026-01-10, version 16.6.0*

I tried to buy the membership but when I tried to pay it made me go to settings and put in my password and after I did it I went back to the app and it says the sever doesn’t work no more and I keep trying again but the same thing keeps happening.

### 1/5 — 제발 이것만 바꿔주세요

*2025-09-07*

아니 대체 왜 알람이 안뜨죠.. 얘네가 언제 라이브하고 언제 올렸는지 하나도 안뜨네요.. 그리고 왜 라이브는 이틀만 보게 설정해놨을까요.. 그럴거면 어플 왜 써요? ;; 레전드 라이브들이 얼마나 많은데 그거 몰아볼려고 멤버쉽까지 결제했드만 이틀후면 못 본다길래 당황했네요.. 제발 지들 어플 쓰지말고 이럴거면 버블을 해요..

### 1/5 — 저기요

*2025-07-22*

입덕 한지 얼마 안됐는데요 이 어플 들어갈때마다 로그인 다시 해야돼요..?뭐가 이래요? 알림 확인하려고 누르면 화면 뜨지도 않고 글쓰기 눌러도 화면 안떠~ 이런거 왜 만드셨어요..?편리하게 좀 만들어주세요 이따구로 만들어 놓으시니까 안들어가게 되잖아요

### 1/5 — 일단 읽어보세요

*2024-06-27*

다른 거 다 불만이지만 라이브 팝만 두고 얘기합시다
아니 세상에 PIP 모드 안되는 라이브 어플이 어딨냐고요 그것도 해마다 만 원씩 가져가면서 돈값도 못하는 주제에 쯧.. 애초에 라이브 시청하는데 돈 받아가는 것도 이해 안되지만 PIP모드 안 되는 건 더 이해 안 됨 ㅋㅋㅋㅋㅋㅋㅋㅋ 우린 이걸 날먹이라고 부르기로 했어요 아시겠나요? 브이앱 위버스 치지직 아프리카 •• 요즘 라이브 어플은 PIP모드가 기본 중의 기본 패치입니다 제발 좀요 제발제발제발 PIP 안되면 그냥 이거 포기하고 위버스 들어가던지 하시라고요 아짱나네 별점 1점도 아까워요

### 1/5 — terrible customer service

*2024-06-07, version 15.5.1*

terrible customer service. they don't respond to your inquiries about orders they refuse to ship in a timely manner.

### 1/5 — アップデートお願いします

*2024-03-04*

あるときから即時通知が来なくなってしまいました。アップデートによる改善をお願いします。

### 1/5 — URLs not working

*2024-01-21, version 12.10.0*

As much as I love ATEEZ, this app hasn’t been great. I’ve tried redownloading the app and restarting my device, but it still seems to be broken. Every time I tap on any button in the app, it takes me to a screen that says the URL isn’t available or doesn’t exist. Is this a bug issue?

## Most praised reviews (10 highest-rated)

### 5/5 — 회원가입이 안돼요

*2024-10-18*

혹시 인증번호를 직원분들께서 직접 보내시는건가요..?며칠전부터 별별 이메일을 다 써도 인증번호가 안오네요. 리뷰들 보니까 시스템도 좋지않은 것 같은데 회원가입도 안되니 답답하네요ㅠㅠ 리뷰들에 답글도 없던데 담당자분께서 피드백 보시고 수용해주셨으면 좋겠네요. 여기에 신경을 안쓰시는건가요?

### 5/5 — TOKTOQ 알람이 아예 안 떠요

*2024-10-03*

팝 이용권도 구독했고 알람 설정도 다 돼 있는데 어느 순간부터 알람이 아예 안 떠요. 게시물+공지+팝 전부다 알람 자체가 아~~~예 안 떠요 왜이럽니까 도대체?ㅜㅜ 뭐가 문제인 걸까요. 앱 삭제하고 재설치한 건데도 이러네요 해결방법 좀 알려주세요.

### 5/5 — ログイン状態を保持出来ない

*2024-09-25*

ログインしたのに次のページでまたログインしろと言われる。POP開きたいのに永遠とログイン→勝手にログアウトになっての繰り返し。ログインの状態をどうやったら維持できるの？アプリ使えなくて困ってます

### 5/5 — Love it!

*2024-09-01*

As an international fan there’s sometimes not a lot offered to us. That’s why I love this app, I get access to member posts and livestreams and it only cost like $15 for the whole year! More than worth it for me. I have no issues with the app, everything works as it should and I always get notifications of when members of my favorite group go live.

### 5/5 — 이것좀고챠주세여

*2024-08-02*

다 좋은데 라이브보면서 다른앱 킬수잇게 해주세요 .. 앱나가면 라이브도 꺼지는게 너무 아쉬움 ㅠㅠ

### 5/5 — 凄く良い

*2024-05-05*

レビューを見ると星の数も少ないし不安でしたが、インストールしてみたら凄く快適なアプリでした。
iPhone7とiPhone12miniでインストールしましたが何も問題も起きませんでした。
通知もちゃんと来るし、ブラウザよりサクサク快適に使えてメンバーのの生配信も見れました。
アプリに満足している人達はわざわざレビューをする事が無いから評価が低くなるって事なのでしょうか？
生配信も頻繁にやってくれるし、レビューを信じずもっと早くインストールすればよかったって悔やんでいます。

### 5/5 — ❤️✨ love it

*2024-02-11*

I really like the exclusive photos ❤️✨ the live streams are also nice to listen to while working 😂😂

### 5/5 — 🐿️⭐️🐶🐩🐱🐣🦊🐻

*2023-08-09*

It’s easy to catch up Artists’s latest schedules & updated contents.
If you already have the membership on bstage, you can login with same ID & password so you don’t have to pay membership fee twice.
Also membership includes 1month free pop-talk (PM, voice msg & face cam) experience.

### 5/5 — Yay

*2023-08-05*

Everything works now

### 4/5 — Translations

*2026-06-27, version 16.13.0*

Great app! Just hoping you’ll add live translations at some point so international fans can fully enjoy the lives too! Please and thank you!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
