# Toky - Business phone system — Customers phone calls anywhere

> Virtual phone system for businesses to manage calls and SMS on mobile. (iPhone/iPad app by Toky Inc.)

- Source: https://appshunter.io/ios/app/toky-business-phone-system/id1385035947 (this page in markdown: same URL + `.md`)
- Developer: [Toky Inc](https://appshunter.io/developer/1385035946)
- Category: Business, Productivity
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 52 MB
- Languages: American English, European Spanish
- Released: 2018-08-06
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/toky-business-phone-system/id1385035947/reviews.md

## What is Toky?

Use this calling app to make and receive calls and send SMS using Toky for Business on your device. Use Toky virtual phone system on the go and stay connected outside of the office or while you are traveling using WiFi or mobile networks. Turn your mobile device into your virtual call center and improve sales and customer service. Call customers from anywhere and receive international calls from your website, virtual phone numbers or Facebook fan page.

• Make and receive international calls
Get virtual phone numbers in more than 60 countries and answer calls from your mobile device or desktop. You can get even toll-free phone numbers.

• Send SMS
Use your SMS enabled phone numbers to send text messages to mobile phones in many countries.

• Listen to voicemails
Listen to voicemails left by customers directly in the app

• Use call center features
With Toky virtual phone system, you can get call center features like greeting messages, voicemail, agents, call queue, call forwarding, call recording, caller ID and you can also get virtual PBX services like extension number per agent and much more.

• Receive calls from internet 
Share your Toky call link and your customers can call you for free. Receive calls from a web browser without having a Toky account. Share your call link and anyone can call you, just like if you would have shared your phone number.

• Receive calls from your website 
Add our Click to call Toky widget to your website and start receiving calls from visitors for free.

• Work with your available time 
Create call filters location for working days and hours when you want to receive calls. Never receive unexpected calls again.

• Improve collaboration and productivity 
Make free calls to other agents or transfer a received call to the right person easily.

• Apps and CRM integrations 
Improve your sales and customer service processes integrating your CRM and apps with Toky, every call received and made from this app or website is synchronized with any tool connected to our business phone system.

## Key features

- Make and receive international calls
- Send SMS messages
- Listen to voicemails
- Call center features
- Receive calls from website
- CRM integrations

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/toky-business-phone-system/id1385035947/reviews.md

### 1/5 — Complete waste of space

*2021-10-05*

The app doesn't even open on my phone it crashes before i can even open it. You cant copy phone numbers that message you or from your call history. I never get notified for calls yet my voicemail history is always full. Complete and total waste of money time and storage space

### 1/5 — New update doesn’t work

*2020-12-30*

Let’s you answer a call about 5% of the time. Also hard crashes your phone, which is impressively bad.

### 1/5 — Absolutely terrible product

*2020-10-12*

I switched to Toky from Aircall after using it for 2 years and what a mistake I have made.

The desktop app is horrendous. Their contact info will not sync with any CRM you use and you need to manually import contact info or manually save each. You also cannot save the contact from the desktop app. You have to use the browser and login to do that.

The phone app will not answer any phone calls. It just doesn’t work. I am using iPhone 11 with iOS 14 and this app just buggy. If do manage to call out and talk to a customer via the phone app, when you finish the call, it still will show that you’re on call forever until you force close the app. 

Their support chat took 4 hours to help me answer 3 questions. They don’t respond on time and seem to not care. If you check their reviews on G2.com, they have the lowest customer service rating of any voip app I’ve seen. I should’ve checked that before switching. 

Do yourself a favor and use anyone but them.

### 1/5 — No notifications

*2020-02-29*

I’m getting no notifications from TOKY whatsoever.   No calls or texts.  Notification settings are correct.  It works on other phones just not mine for some reason iPhone 11 Pro

### 5/5 — Great software for all your business needs!

*2019-07-20*

The software interface is beautiful and functionality is great.  You get a lot of nice features like hold music and the ability to download recorded calls for training purposes. I love that I can make and receive calls and texts now from my iPhone, so I never miss an important message. I only wish there was an option for 3 way calling to add another caller to the line, a way to turn down the loud hold music and also that the Audio would stop cutting out when I change audio output settings in the middle of a live call. Other than that, worthy of 5 stars!

### 3/5 — Decent

*2019-04-26*

The new hold button it a mute button. It would be nice if you could actually place the callers on hold with hold music.

### 1/5 — Needs alot of work

*2019-02-26*

Cannot transfer to other agents

Cannot transfer to another device

Keeps ringing even though someone has picked up already

Cannot put them on hold

Support is not that great

### 1/5 — Doesn’t work on cellular

*2018-07-31, version 1.6*

Doesn’t work on cellular. Crashes every time i press the call button

### 4/5 — Great app!

*2018-07-19, version 1.4*

Used a few times and works great!
It would be great if the following features could be added:
- change opening times / set user manually online/offline
- sync phone book with pipedrive contacts
- listen to voicemails / call recordings

## Frequently asked questions about Toky

### What is Toky?

Toky is a business phone system that allows you to make and receive international calls and send SMS messages from your mobile device. It functions as a virtual call center, improving sales and customer service.

### Can I get virtual phone numbers with Toky?

Yes, you can get virtual phone numbers in over 60 countries, including toll-free options. These numbers allow you to answer calls directly on your mobile device or desktop.

### Does Toky offer call center features?

Toky provides various call center features such as greeting messages, voicemail, agents, call queues, call forwarding, call recording, and caller ID. It also offers virtual PBX services like extension numbers per agent.

### How can customers contact me through Toky?

Customers can contact you by sharing your Toky call link, which allows them to call you for free from a web browser without needing a Toky account. You can also add a 'Click to call' widget to your website.

### Does Toky integrate with other apps?

Yes, Toky offers app and CRM integrations. This synchronizes every call made or received with your connected tools, improving sales and customer service processes.

### Can I control when I receive calls with Toky?

Yes, you can create call filters based on location and working days/hours. This ensures you only receive calls during your designated availability, preventing unexpected interruptions.

### Is Toky available on multiple devices?

Toky is available on iPhone, iPad, and iPod. The app supports making and receiving calls from your mobile device or desktop.

### How often is Toky updated?

The latest version of Toky is 6.2.6, and it was last updated on August 6, 2022. This indicates a relatively consistent update schedule for the application.

## Version history (last 5 releases)

### 6.2.6 — 2022-08-06

Bugs Fixes

### 6.2.5 — 2022-07-22

Bug fixes

### 6.2.4 — 2022-07-14

Bugs Fixes

### 6.2.3 — 2022-07-04

Improves on outbound calls

### 6.2.2 — 2022-06-07

- Improves inbound calls.
- Bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
