# TOKYO CLAW MACHINE: Crane Game — user reviews > 32 indexed App Store user reviews of TOKYO CLAW MACHINE by GRIP Incorporated, rated 1.79/5 from 28 ratings. - Source: https://appshunter.io/ios/app/tokyo-claw-machine-crane-game/id1467860929/reviews - App overview in markdown: https://appshunter.io/ios/app/tokyo-claw-machine-crane-game/id1467860929.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 3 · 2★ 0 · 1★ 21 ## Newest reviews (11 of 32) ### 1/5 — Expensive shipping *2020-08-16, version 1.1.2* You’re better off buying what you want. A single item costs around $50 USD to ship ### 1/5 — Haven’t received prizes *2020-08-08, version 1.1.2* Lately when I try to play the machines are either jammed up or never bother loading. The app also freezes up as well. Not sure if I recommend either due to how scammy the whole shipping process seems as well. So I won two Pokémon plushies on 6-08 and 6-11. I made sure to get them shipped ASAP because it always makes me excited when I win on apps like these. However the tracking number that shows for my prizes has no updates and “doesn’t exist in the system” yet when I try to search them. So I’m pretty sure they haven’t even been shipped yet. I understand with COVID there are delays but I have no luck getting updates from the staff. IMO don’t waste your time with this and stick with Toreba or something else. ### 1/5 — Worst game ever *2020-07-16, version 1.1.0* It does not give me my prizes and lags ### 1/5 — No one should put money into this game *2020-03-31, version 1.0.5* Game is super unclear and laggy. I didn’t know I would actually have expectations of a game like this till I played and realized it didn’t meet them. ### 1/5 — IMPOSSIBLE TO PLAY *2020-03-21, version 1.0.5* When I first look at this game I thought it would be fun to play, but when I got it and started play it was horrible. I try to get the it like six times! And I still didn’t get and when I press to go somewhere else it goes the opposite direction. So if I give this a rating I would rated a BIG FAT ZERO. ### 1/5 — HORRIBLE *2020-01-23, version 1.0.5* I thought toreba was bad but this is impossible!. Don’t download it or even spend your money or time on it. Worst game I have ever played!. ### 1/5 — Really bad *2019-12-29, version 1.0.5* I don’t like this game it lags and it so hard to win prizes it’s one of the worst claw games I’ve ever tried I recommend not to play it ### 1/5 — LAG *2019-11-08, version 1.0.5* This game is impossible to play! Regardless of your WiFi OR LTE, you’re going to get .2 frames per second. Just playing the trial games proved to be a headache. ### 1/5 — Delay so bad you can’t play *2019-11-03, version 1.0.5* This game is horrible. There is a delay so bad after you quit pushing on the controls the claw still moves for like 2 seconds. This is the worst game on the App Store for claw machines ### 1/5 — It’s the worst!!!! Lazy people that are totally useless!!!!! *2019-09-16, version 1.0.5* It is so laggy, the ball wont go into the holes, and the workers are so lazy!!!this is trash!!DO NOT GET!!!!! ### 1/5 — It’s so laggy and impossible to play! *2019-08-14, version 1.0.2* I was trying to play and it was just so laggy, it just went off the app! 0 stars if I could rate that ## Most critical reviews (10 lowest-rated) ### 1/5 — Weird and interesting items but unfortunately unplayable *2024-01-06* Pros: 1 - This has stuff you won’t find in literally any other app. Tons of weird items like cat treats and a replica of that mouth you stick your hand in to detect lies. It’s like a mini Don Quixote in your pocket. 2 - They offer free shipping tickets after a purchase of 25 bucks. 3 - Crazy selection of Pokémon stuff. Seriously. If you like Pokémon, this is the app for you. Cons: 1 - On my phone, there’s no search function. You have to rely on the categories to narrow it down. Unlike most, however, it’s incredibly poorly sorted. Baby toys are in the same “hobby” category as, erm, adult clothing, as an example. 2 - the “free tickets” are, as far as I can tell, useless. Nothing accepts them. It’s also expensive. $25 might get you four to five plays. For a machine you can’t test with a free ticket, that’s exorbitant. 3 - The major negative. It’s almost never actually open. They supposedly have hours of operation, but good luck figuring out when. Either it’s “closed” or it’s stuck in “prepping now” for a week and a half. The last news blurb says it’s open from 3 PM to 3AM, but it’s… not. At least not JST or CST. Very strange. 4 - Support doesn’t exist. I asked a question, and two weeks later they answered by saying the ticket was closed. Very frustrating. Bottom line: amazingly weird stuff, but it might as well be a museum. One star. ### 1/5 — If in the US don’t bother *2023-12-08* It looks fun but due to the hours the games are open, if you’re in the US it will be very hard to catch them open as it’s after midnight (central) when they are supposed to be open. I really wanted to play but it just don’t work for our time zone. ### 1/5 — No no no *2023-06-12* This game is a scam and you have to pay money just to play the game and it says it’s free when it’s not And the machines are so glitchy and the prices never go to you it’s a scam ### 1/5 — rigged. *2023-03-14* as someone who has previously won a prize, let me tell you. they made it so you need to win 2 prizes before you can use your delivery ticket. imagine how much money you need to win 2 prizes in a month and then you have a leftover delivery tickets yet again. ### 1/5 — Trash *2022-03-23, version 1.1.5* Played daily for about 6 months. Weak claws and impossible setups. ### 1/5 — I’m surprised anyone has won *2021-12-21, version 1.1.5* Because it’s basically impossible. Super glitchy, and not made to win, even with the “shipping” prices. ### 1/5 — Not well made *2021-10-13, version 1.1.5* It’s lags so much you can’t even play. You have 14 days to claim your prize but some don’t ship unless you have more than 1 prize. If you can’t win another prize within the 14 days, you forfeit the first one. ### 1/5 — Crazy game *2021-08-13, version 1.1.5* I was trying to play one of the claw machines and it completely lagged so bad ### 1/5 — Still haven’t received prize. *2021-01-05, version 1.1.3* I won’t prizes dating back in March 2020 and I still haven’t received my prizes yet. SCAM! ### 1/5 — Scam alert abusing pandemic *2020-12-26, version 1.1.3* I won 3 prizes back in 08-18-2020 and have waited patiently for 3 weeks before inquiring about the shipping I requested. They provided the tracking and I have patiently waited for another 3 weeks. It’s now 12-25-2020 and I proceed to inquire what is going on. Their reason is I won be receiving any prizes before I have no prize won since August. This app is a scam. Do not download and waste your money. ## Most praised reviews (10 highest-rated) ### 5/5 — Wonderful Crane Game App *2023-09-15* Great selection of Pokemon prizes ### 5/5 — It took over a year but my prize finally arrived *2021-06-08, version 1.1.5* It takes a while, but it will eventually get to you! Please be patient! ### 5/5 — Amazing app *2020-08-25, version 1.1.3* I don’t know why people are saying shipping is 50 dollars it’s 4000 cop without a free shipping ticket. But if you spend 25 dollars you get a free shipping ticket and credits and the main reason the prizes haven’t gotten here is because of COVID and there aren’t as many flights from Japan and us but this is one of the best online claw machine games there are. ### 5/5 — Great *2019-10-01, version 1.0.5* It’s a bit laggy, but you can estimate pretty easily. Prizes are very easy to win if it’s with the golden daruma. I didn’t expect them to ship to me but they did, they only ask for your time zone in the beginning, you don’t need to live in that area. It’s just whatever is closest to you and matches your time zone. I got my prize delivered in 4 days and in great condition, extremely satisfied and happy. I won another prize too, I’ve never won on Toreba but I’ve won twice in a week on this app. I would recommend. If you get over the lag (the only bad part about the app) then it is incredibly superior to toreba. Thank you!!!! ### 4/5 — Very fun! *2020-06-03, version 1.0.7* For me, it was not as laggy as the other reviewers said. Not like, impossible to play, just a bit delayed. I love how you get 1 free play per day, because you could really win one of these great prizes without even wasting a dime. This has been my one problem: one time, a long time before the time actually ran out, and right when the claw was reaching down for the box, the app suddenly told me the time had run out and forced me out of my play. I never got to see if I had won. And again, the time had not run out, it was an error. It had also lagged more that usual that play. ### 3/5 — $25 to ship any prizes, expensive to play *2020-09-26, version 1.1.3* Three free plays when you first download, but none after you use them. You can’t get any free points to earn free plays either, every play costs $, around $3-4.50 per play. There are no referral points or codes. No ads to watch. If you win something, you have to ship it within two weeks by either paying over $50 usd or paying $25 usd for 5-6 plays (1900 pts) plus a shipping ticket. I’m not sure if the shipping ticket covers multiple prizes, you may have to repurchase that $25 each time you win something. ### 3/5 — It’s good *2020-05-20, version 1.0.5* It’s cool that you actually get the prize you win. I wouldn’t recommend actually purchasing a lot or in general, the easy games appear the hardest, but overall, it takes a lot of strategy to actually win a prize. If you’re not going to purchase anything, the best way is probably the daily ticket. I wouldn’t rate it the best game or the worst but it’s alright. ### 3/5 — Delivery? *2019-08-13, version 1.0.2* So you only deliver a few US cities? ### 2/5 — Laggy *2020-05-26, version 1.0.7* Only worth we u play for free ### 2/5 — ok *2020-05-22, version 1.0.5* hi squashy this app ok add me on osu i need friends: reimei eggs dee --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*