# Tokyo Joe's Ordering — Eat Good. Feel Good. > Mobile ordering and rewards for Tokyo Joe's customers. (iPhone/iPad app by Tokyo, Inc.) - Source: https://appshunter.io/ios/app/tokyo-joes-ordering/id1084008095 (this page in markdown: same URL + `.md`) - Developer: [Tokyo, Inc](https://appshunter.io/developer/1380254793) - Category: Food & Drink, Lifestyle - Price: Free - Rating: 2.97/5 from 410 App Store ratings · 111 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 169 MB - Languages: English - Released: 2016-04-01 - Data updated: 2026-08-19 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/tokyo-joes-ordering/id1084008095/reviews.md ## What is Tokyo Joe's Ordering? Hey Joe's Fans! We hope you’re loving the Tokyo Joe's Rewards app. We regularly improve our app to give you the best experience possible. Keep it updated to take advantage of the latest and greatest features including a new slick new design (ooh…ahh), enhanced ordering experience, and minor feature improvements and bug fixes. Enjoy our app? Hook us up with a good rating. Questions? We’re here to help at wecare@tokyojoes.com ## Key features - Enhanced ordering experience - New slick design - Rewards program - Order management - Bug fixes and improvements ## What do users think of Tokyo Joe's Ordering? Overall sentiment: negative **Pros** - 🚀 Convenient ordering - 💡 Customizable orders - 🔒 Secure payment options - 👍 Easy to navigate **Cons** - 🐛 Frequent crashes - 👀 Difficult to read font color - 🤔 Confusing menu navigation - 🤕 Incorrect/missing orders - ⚠️ Unreliable delivery/pickup **Commonly reported bugs** - Login/account issues - Payment processing errors - Compatibility problems with newer iOS versions - Inconsistent order tracking **Most requested features** - Add Apple Pay support - Improve order history and reordering - Allow more customization options - Fix font color contrast issues - Streamline checkout process ## Recent user reviews (10 of 111) All indexed reviews: https://appshunter.io/ios/app/tokyo-joes-ordering/id1084008095/reviews.md ### 2/5 — Thumbs down *2026-06-13, version 25.12.2025090401* This app is terrible… you can’t track your order, and it just seems almost incomplete? It’s super weird ### 1/5 — Use the website instead *2026-05-18, version 25.12.2025090401* While it’s better than it was, it’s still a usability nightmare. There are so many sub-pages that you have to go into for no reason. There’s not a way to quickly go to another page. Just plain hard to use. It also wanted my geolocation even when the app is closed. What is it doing? Why is it stalking me? ### 1/5 — Still broken *2026-04-11, version 25.12.2025090401* Tried using the app about a year ago, it crashed. Tried again today and I can’t get past the first registration screen, tapping “next” does nothing. ### 1/5 — Terrible *2026-03-31, version 25.12.2025090401* Wayyy too salty and ghetto ### 1/5 — Don’t waste your time *2026-03-13, version 25.12.2025090401* Don’t bother with the app. I tried to sign up and after entering all my basic info, it won’t even let me tap “Next” no matter what I do. So it’s impossible to sign up and use. iOS 26.3.1 on a 16 Pro. It’s completely useless. ### 1/5 — Must make acct to view menu *2025-10-04, version 25.12.2025090401* I wanted to check the menu but the home page of the app doesn’t let you do that without signing up for an account first. So in the time it would have taken me to give YET ANOTHER app my information just to see a menu to find out if I even WANT to eat there in the first place… I came here to write this review and uninstall it instead. ### 1/5 — Way too spicy that it burned my lips for hours *2025-09-28, version 25.12.2025090401* The aioli was unbearably hot. I had to toss the whole thing. It’s not usually that hot but it wrecked my mouth and my stomach for HOURS ### 1/5 — Does not work *2025-06-19, version 25.4.2025040402* I’ve tried to use this app multiple times to order from Tokyo Joe’s and it never saves my information. I’ve entered and re-entered my email. Very frustrating. Every time I enter my order try to login when I checkout but getting an error. Every time I try multiple times to login so I can save my order and my payment information, but ultimately I either end up checking out as a guest or just going there and ordering in person. ### 2/5 — Not what is ordered *2025-06-18, version 25.4.2025040402* They continually mess up our order. One time got no chicken on a white chicken bowl. Also ordered 2X edamame and they only gave us 1. ### 2/5 — Requires 5 veggie selections *2025-05-10, version 25.3.2025031406* When placing an order, I should be able to choose 0-5 vegetables and not be required to choose a minimum of 5. I should also be able to select more than 5. ## Frequently asked questions about Tokyo Joe's Ordering ### What does the Tokyo Joe's Ordering app do? The app allows fans to order their favorite meals with an enhanced experience and a new design. It also provides access to the Tokyo Joe's Rewards program and helps manage your orders. ### What are the key features of the app? Key features include an enhanced ordering experience, a new slick design, access to rewards, and minor feature improvements and bug fixes. It aims to provide the best possible user experience. ### Is the Tokyo Joe's Ordering app free to use? The app is free to download and use. However, it does contain advertisements. ### Who is this app for? This app is designed for existing fans of Tokyo Joe's who want a convenient way to order food, access rewards, and manage their orders on the go. ### How can I get help or report issues? If you have questions or need assistance, you can reach out to the support team at wecare@tokyojoes.com. They are available to help with any issues you may encounter. ## Version history (last 5 releases) ### 25.12.2025090401 — 2025-09-04 We’ve introduced minor enhancements, bug fixes, and performance improvements. ### 25.8.2025061801 — 2025-06-24 Hey Joe's Fans! We hope you’re loving the Tokyo Joe's Rewards app. We regularly improve our app to give you the best experience possible. Keep it updated to take advantage of the latest and greatest features including a new slick new design (ooh…ahh), enhanced ordering experience, and minor feature improvements and bug fixes. Enjoy our app? Hook us up with a good rating. Questions? We’re here to help at wecare@tokyojoes.com ### 25.4.2025040402 — 2025-06-10 We’ve made ordering even easier—Apple Pay is now available in the Tokyo Joe’s Rewards app! Skip the hassle and checkout with just a tap. As always, we’re working behind the scenes to bring you the smoothest experience possible. Love the app? Drop us a good rating! Need a hand? We’re here for you at wecare@tokyojoes.com. ### 25.3.2025031406 — 2025-03-15 We’ve introduced minor enhancements and performance improvements. ### 25.1.2025012301 — 2025-02-05 At Tokyo Joe’s, we bring you your favorite Japanese and Asian-inspired flavors with a fresh, modern spin. As the OG in fast-casual, born in Colorado, we’ve been delivering damn good and damn clean eats for years—using nutritious and clean ingredients topped with big flavors. From build-your-own rice and noodle bowls to sushi and poke, every dish is crafted to be healthy, fast, and totally customizable. Our fearless, no-nonsense vibe keeps things fresh, fun, and energizing—so you can fuel up your way, feel great, and stay part of our tribe. We are committed to a menu with great nutritional integrity and believe strongly that when you EAT GOOD, you FEEL GOOD. Our protein is all natural. Most of our seafood is wild, and we are organic whenever possible. No greasy woks or deep fryers will be found here...grilling or steaming is how we cook your meal. Our aim is to always be respectful to your wallet & your time, without compromising quality and service. The goal is to have you feeling revived, refueled and reenergized. We do this with GREAT Food, GREAT Service and GREAT Vibe. By downloading and enrolling in the Tokyo Joe's Rewards program, you agree to our Terms & Conditions found at https://tokyojoes.com/rewards-terms/. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*