# Tokyo Metro Subway Map — user reviews

> 159 indexed App Store user reviews of Tokyo Metro Subway Map by Mapway Inc., rated 4.60/5 from 448 ratings.

- Source: https://appshunter.io/ios/app/tokyo-metro-subway-map/id470842144/reviews
- App overview in markdown: https://appshunter.io/ios/app/tokyo-metro-subway-map/id470842144.md
- Rating breakdown: 5★ 357 · 4★ 49 · 3★ 10 · 2★ 10 · 1★ 22

## What do users think of Tokyo Metro Subway Map?

Overall sentiment: negative

**Pros**

- 👍 Great app and totally useful
- 👍 Fantastic app, easy to read, saves a lot of stress when travelling alone
- 👍 Works well and helps me learn the subway system
- 👍 Very useful tool for travellers
- 👍 Realizable, easy to use
- 👍 What a timesaver!
- 👍 Must have, very easy to use
- 👍 Loved this app!
- 👍 Indispensable for Tourists
- 👍 Excellent app!
- 👍 Fantastic!!!

**Cons**

- 🐛 Full of advertisement, spam
- 🐛 Useless
- 🐛 Very Confusin
- 🐛 Causes the iPhone to freeze
- 🐛 Not good for Tokyo subway
- 🐛 Large advertisements when you open app that you can not close and have to click on
- 🐛 Incomplete, missing stations
- 🐛 Avoid at all costs!!
- 🐛 Misses Major Stations
- 🐛 Good app, but terrible data
- 🐛 No JR Stations. No Yamanote line!
- 🐛 Useless
- 🐛 Incomplete
- 🐛 Useless
- 🐛 This map is not good
- 🐛 Useless
- 🐛 Too limited to be useful
- 🐛 Incomplete!
- 🐛 Incomplete
- 🐛 Stations missing?
- 🐛 Doesn't use the Yamanote Line!
- 🐛 Not complete
- 🐛 Missing large parts of tokyo
- 🐛 Only metro
- 🐛 Incomplete

**Commonly reported bugs**

- Missing Kuhombutsu Station
- Missing JR stations and lines
- Incorrect station names
- Inaccurate route information

**Most requested features**

- Add Japanese character
- Add JR lines
- Add more lines
- Add ticket information

## Newest reviews (11 of 159)

### 2/5 — Slow and a bit unwieldy.

*2024-06-26*

Hopefully it gets a bit clearer and includes gps tracking. Also, confusing that you put where you are not your destination from the beginning.

### 3/5 — 🦖

*2024-06-16*

не хватает артемия лебедева

### 4/5 — 这是一款全新的产品🌝👌🏼👌🏼👌🏼👍🏾👍🏾👍🏾👍🏾🙏🙏🙏🍃🍃🍃👆🏽💐🦠

*2023-11-11*

Penny w

### 2/5 — Limited value

*2023-06-06*

The main value of this app is plugging in Point A and Point B and being able to see the best route. This counts for something. However, don’t expect to get much more benefit from this app than that. It is barely to read the map to get information from it, and the ads in the free version are truly annoying.

### 1/5 — Tokyo Metro

*2023-02-23*

This app would be more useful if you could select which rail companies to include and which ones to exclude. If you have a pass with one (such as Tokyo Metro) but don’t have another (such as JR), it doesn’t work. Basically you have to buy passes on them all to use this app.

**Developer response:** Hi, Thanks for this feedback. I'll pass it onto the team to see if we can make changes to the routing based on which services you want to use. Regards, Team Mapway

### 1/5 — Horrible app

*2022-12-22*

Causes the iPhone to freeze. For a long time I couldn’t even get it to function enough to reset it. No buttons, or screen response. Beware

**Developer response:** Hi, orry to hear this has happened, please email support@mapway.com so we can get more details from you and try and see what the issue is. Thanks, Mapway

### 1/5 — Not good for Tokyo subway

*2019-08-13*

If you get a Tokyo Subway pass, you will not be able to use the Yamanote line. This app sometimes shows you routes using that line and there are no alternatives or a way to get an alternative route.

**Developer response:** Thanks for the review,
We are looking to surface fare information within the app in future releases

### 1/5 — Bad

*2019-05-03*

Large advertisements when you open app that you can not close and  have to click on

**Developer response:** Hello,
The full screen adverts should have a close or X function after a few seconds of the advert starting. If this ever isn't the case, please screenshot the advert and send it to support@mapway.com

### 1/5 — Not for me

*2018-10-07*

Not ok seeing Uber when looking at a rail app.
Quick delete

### 4/5 — Cool

*2018-02-13*

Cool free app only miss the JR map

**Developer response:** The app includes the circular Yamanote line, a major JR line. However if there are others you would like to see included in future updates of the app, please let us know. Support@Mapway.com

### 1/5 — Incomplete, missing stations

*2017-03-11*

Garbage. Missing Kuhombutsu Station. What else?

**Developer response:** Hi there, we include all stations that are on the official Tokyo Metro map which would not include Kuhombutsu Station. However expanding the map is something we can look at for future versions.

## Most critical reviews (10 lowest-rated)

### 1/5 — Noisy screen. Annoyances.

*2026-05-10*

Unusable. Data is hidden behind annoyances.

### 1/5 — Ads drive me mad

*2026-04-05*

Endless adverts that ruin the experience

### 1/5 — Tokyo Metro

*2025-12-16*

Full of advertisement, spam.

### 1/5 — No longer exist

*2025-09-11*

This was replaced with another app

### 1/5 — Useless

*2025-09-05*

Such an obnoxious app. They’re so desperate for you to switch to an app you don’t want to use they give you 75% of the screen to work with if you don’t move. Hardly fills you with trust in staying with them!

### 1/5 — Very Confusin

*2023-10-05*

Just stared using it and the initial impression is, if I use this app I am in a big trouble when I arrive to Tokyo.:(

### 1/5 — Zu Viel Werbung

*2023-07-30*

Die App hat zu viel Werbung das nervt… 
Jedes Mal wenn ich die Station eingeben wollte kam Werbung. Das macht die App für mich unbrauchbar.
Habe eine andere App installiert (City Rail Map) welche wesentlich besser funktioniert und ohne Werbung auskommt.

### 1/5 — 구매 내역 삭제 요청

*2023-06-05*

구매 내약 삭제 해 주세요.

### 1/5 — Useless

*2023-04-10*

No ability to filter to only subway. Shows inefficient/illogical routes.

**Developer response:** Hello,
Thank you for the feedback, I'll pass it onto our development team
Regards
Team Mapway

### 1/5 — Pas de géolocalisation

*2023-03-25*

Bonne appli qui fait le job mais il aurait été agréable d avoir le bouton géolocalisation pour savoir où était la station de métro la plus proche

**Developer response:** Bonjour
Merci pour l'avis.
Je transmettrai votre suggestion à notre équipe de développement
Salutations
Mapway Support

## Most praised reviews (10 highest-rated)

### 5/5 — Great app and totally useful

*2026-01-25*

Everything you need to get around Tokyo. Enter your departing and destination stations and the app does the rest!

### 5/5 — This app excellent and Tokyo metro too much optionally information to help you get Destination .

*2025-11-27*

All things excellent and nice

### 5/5 — Really good

*2024-11-11*

This is a really good app to have while in Tokyo.

### 5/5 — Parfait

*2023-08-26*

Application très bien faite qui rend l utilisation du métro très facile .. merci

### 5/5 — Great App

*2023-03-25*

Fantastic app , easy to read , saves a lot of stress when travelling alone .

**Developer response:** Hi,
Thanks very much for the kind words and 5stars
Regards
Team mapway

### 5/5 — Simple and great

*2018-01-16*

everything is perfect

**Developer response:** Thank you! :)

### 5/5 — Easy to use and understand

*2017-07-05*

Have used this fantastic app on two trips now. It makes planning and finding your way around a new city so easy!!

**Developer response:** Thank you so much! :D

### 5/5 — Made my trip easier!!

*2017-06-01*

Used it during our recent 7 day, 1st ever Tokyo trip! it made planning the journeys easier and fun, love it.

**Developer response:** Thank you for reviewing. We hope you enjoyed your time in Tokyo. :)

### 5/5 — Great!

*2017-01-10*

These apps are life savers! They make getting around so much easier and are very easy to use and well laid out, with absolutely no hidden costs or annoying adds. Works with or without wifi!

### 5/5 — Indispensable à Tokyo !!

*2016-11-09*

👍🏼👍🏼

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
