# TokyoCatch Claw Machine — Crane game! \| Win real prizes

> Live claw machine game to win and ship real prizes from Japan. (iPhone/iPad app by ICHIGO Inc..)

- Source: https://appshunter.io/ios/app/tokyocatch-claw-machine/id1485188384 (this page in markdown: same URL + `.md`)
- Developer: [ICHIGO Inc.](https://appshunter.io/developer/1485188383)
- Category: Games, Entertainment, Simulation
- Price: Free with in-app purchases
- Rating: 3.70/5 from 997 App Store ratings · 385 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 185 MB
- Languages: American English, Japanese
- Released: 2020-01-17
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/tokyocatch-claw-machine/id1485188384/reviews.md

## What is TokyoCatch Claw Machine?

Looking for an exciting live claw machine game that lets you win actual prizes?
Look no further than TokyoCatch!
Our app offers authentic Japanese crane games, including UFO catchers, that you can play from the comfort of your own home.

With TokyoCatch, you can enjoy:

A wide selection of real claw machine games, UFO catchers, and crane games with actual prizes you can win and have shipped directly to your home

Daily logins to earn free tickets to play live crane games

Easy international shipping for prizes you win

Connect your Facebook or Google account to get 3 free plays on our live claw machines

Quick, responsive customer service to help with any issues

Win limited edition Japanese figures and plushies

TokyoCatch is the ultimate destination for fans of claw machines, crane games, and UFO catchers.
With our app, you can experience the excitement of a real Japanese arcade without leaving your home.

Download TokyoCatch today and start winning real prizes on our live claw machine games!!
If you have any questions or feedback, reach out to us at support@tokyocatch.com or on social media @tokyocatch.

Note:
Please be aware that TokyoCatch uses live video streaming to link you to real crane machines in Japan.
To prevent video streaming delays, please ensure you use a reliable internet connection.

Rating IGRS (Indonesia): 18+

## Key features

- Live crane game gameplay
- Win and ship real prizes
- UFO catcher games
- Daily free tickets
- International shipping
- Limited edition Japanese figures

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Beginner Pack | $5.99 | one-time |
| Beginner パック | $4.99 | one-time |
| Star バンドル | $19.99 | one-time |
| Atomic バンドル | $9.99 | one-time |
| Nebula バンドル | $79.99 | one-time |
| Professional Bundle | $369.99 | one-time |
| Adventure バンドル | $188.99 | one-time |
| Galaxy Bundle | $249.99 | one-time |
| Cosmic Bundle | $124.99 | one-time |
| Starter Bundle | $41.99 | one-time |
| Star Bundle | $24.99 | one-time |
| Meteor Bundle | $36.99 | one-time |
| Planet Bundle | $54.99 | one-time |
| Nebula Bundle | $99.99 | one-time |
| Welcome パック | $1.99 | one-time |
| Atomic Bundle | $11.99 | one-time |
| Welcome Pack | $2.49 | one-time |


## What do users think of TokyoCatch Claw Machine?

Overall sentiment: negative

**Pros**

- 🎉 Fun and engaging claw game experience
- 🎁 Variety of high-quality prizes
- 🚚 Free shipping on orders
- 👍 Responsive and helpful customer support

**Cons**

- 💰 Expensive in-app purchases
- 🐛 Frequent technical issues and glitches
- 🤖 Suspected use of bots/snipers to win prizes
- 🤔 Unclear prize drop mechanics

**Commonly reported bugs**

- Laggy controls and unresponsive crane movements
- Accounts being suspended or deactivated without explanation
- Inconsistent prize delivery and lack of refunds for lost prizes

**Most requested features**

- Daily free plays or gems
- Improved claw strength and prize positioning
- Better transparency on win rates and prize availability

## Recent user reviews (10 of 385)

All indexed reviews: https://appshunter.io/ios/app/tokyocatch-claw-machine/id1485188384/reviews.md

### 1/5 — Company is a complete scammer and lag issues

*2026-07-30, version 3.0.16*

I tried to be fair but after playing so many times, their game is always lagging and you have to record your own plays to prove games lag out or you get maintenance mode and lose your sessions after spending more than a $1000, their customer service is no help and just says your out of luck on future plays now.  Avoid this terrible company and app and you might as well go to Japan and played there or go to your local claw machine business like Round1.  This place is a negative F

### 1/5 — Ehh

*2026-07-05, version 3.0.15*

If you ever want to feel worse about anything, just play some of this (especially if you can’t afford to throw money around). If you rely on tickets alone (may take a few days to get enough to actually win something— only to get cut off and watch someone else take the prize you’ve been working on. Saw the same guy hogging a machine for hours just scalping prizes like crazy. Honestly every single time I open this app I get a pit in my stomach and my hart sinks. Makes my day even worse, so I don’t know why I even try…

### 3/5 — A good but not best game

*2026-06-25, version 3.0.15*

It’s a okay game unless you got real good luck and if you know how to get enough points and all that but it’s just not the best Lila they say.

### 1/5 — App does not update

*2026-06-18, version 3.0.15*

Try over and over as game demands update for play.  I already have 2 prizes waiting and gems for play - but no access to the app. It just keeps throwing me back to update … and I update and it says update over and over again

### 1/5 — Nope

*2026-06-16, version 3.0.14*

Such a scam, I waited in a reserved queue for a figure(I was 3rd in line) and the person playing was NOT using the crane for a solid 2 minutes. The game did not switch the turn onto the player and the crane looked almost frozen, Until after 5 minutes I finally decided to leave the queue, only to click back on the figure not even 5 SECONDS LATER, and the prize was won(I checked the video it shows of the previous player winning the prize, and the position of the prize was NOT in the same position when I previously clicked off, it looked like the same crane game, but at a different time)

### 1/5 — Updated review

*2026-06-12, version 3.0.14*

It’s been a while since my last review, and this review needs to be updated again for the third time.

More players are leaving TokyoCatch because of the scammy tendencies this company loves. These machines are comparable to slot machines as the three-prong claws are set on a payout rate rather than actual skill. Two-prong claws are weak, I’m highly doubtful they can even pick up a pencil. And the prizes are presented in a way that makes them seem they are about to fall when in reality they are wedged in the bars with such a force by the employees that it would take 50$ plus to actually push the prize through with the weak claw. 

Also, connectivity issues are still persistent. If you lose connection you face the possibility of losing the machine and being kicked to the back of the line while the “vultures” take your prize. 

Yes, there is a community of people around this game that just sit in the app all day and only queue in line when they see someone actually spending money to get a prize. And if you don't give them the machine they claim you are a “whale” and complain how you should have given up the machine because they are the bigger fans of the franchise of the item therefore they deserve to have your prize. 🙄

If you want to play for free, you get a free ticket every day that expires in 24 hours. But, some prizes cost more than one free ticket to play. This company keeps walking backwards and I am expecting to hear of its shutdown soon with these awful practices and its toxic community.

### 1/5 — Bad customer service

*2026-06-06, version 3.0.14*

App doesn’t work but they’ll blame you for it and repeat the same line over and over like it changes anything

### 5/5 — A genuine game

*2026-05-16, version 3.013*

I just started getting into figure collecting recently and I downloaded a bunch of arcade apps to win something, most of them felt rigged or impossible to win like Toreba which honestly I don’t recommend at all, but TokyoCatch isn’t like that at all, it’s actually really fun , it can be strategic at times but that also adds on to the experience, my figure just arrived and I’m
Very pleased not just by the fast delivery and the authenticity of the figure but customer support,  they reply to emails, they’re very forgiving and kind people, I almost lost my account and they helped me !  If you’re into anime and figure collecting I very much recommended this app! Also , the game is super smooth and not choppy at all compared to other crane games which I really appreciate.

### 5/5 — Very fun

*2026-05-15, version 3.013*

If you have the skills or not you will really enjoy this game.

### 2/5 — Problème paiement et envoie coûteux

*2026-05-15*

Je ne peux plus payer des gems via l’application, je suis obligé de passer sur internet. 
Changement en début d’année où l’on doit avoir trois figurines pour un envoi gratuit c’est de plus en plus décevant….

**Developer response:** Hi there! Thank you for your feedback. Please kindly understand that shipping adjustments were made as part of ongoing operational and platform policy considerations. However, we truly value your opinion and understand how frustrating these changes may feel for long-time players. Regarding the gem purchase issue, we would appreciate it if you could contact our support team at support@tokyocatch.com so we can investigate further and assist you accordingly.

## Frequently asked questions about TokyoCatch Claw Machine

### What is TokyoCatch?

TokyoCatch is a live claw machine game app that allows you to play authentic Japanese crane games, including UFO catchers, from your home. You can win real prizes that can be shipped directly to you.

### How can I play for free?

You can earn free tickets to play live crane games through daily logins. Additionally, connecting your Facebook or Google account grants you 3 free plays on the live claw machines.

### Can I win prizes and have them shipped?

Yes, you can win actual prizes from the claw machines, including limited edition Japanese figures and plushies. The app offers easy international shipping for all your winnings.

### What are the system requirements?

The app requires a reliable internet connection to prevent video streaming delays, as it uses live video streaming to connect you to real crane machines in Japan. The rating is IGRS 18+ for Indonesia.

### How do I get help if I have issues?

The app provides quick and responsive customer service to assist with any issues you may encounter. You can reach out to them at support@tokyocatch.com or on social media @tokyocatch.

## Version history (last 5 releases)

### 3.0.17 — 2026-08-11

Changes and Fixes in This Version:
- Introduce the Mini Games feature

### 3.0.16 — 2026-07-16

Changes and Fixes in This Version:
- Added a new collection banner to the Home screen.
- Added a retry option when no ads are available

### 3.0.15 — 2026-06-17

Changes and Fixes in This Version:
- Added a delivered status for prize shipment

### 3.0.14 — 2026-06-05

Changes and Fixes in This Version:
- Fixed the related crane filter issue

### 3.013 — 2026-05-15

Changes and Fixes in This Version:
- Fixed the sorting issue on the Explore cranes section
- Fixed an issue where users did not receive gems after watching ads
- Fixed miscellaneous bugs and improved minor things

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## More apps by ICHIGO Inc.

- [Ichigo: Japanese Marketplace](https://appshunter.io/ios/app/ichigo-japanese-marketplace/id1606680145)

All apps by ICHIGO Inc.: https://appshunter.io/developer/1485188383

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*