# Tolls NY — user reviews > 893 indexed App Store user reviews of Tolls NY by Conduent Inc., rated 4.70/5 from 266,377 ratings. - Source: https://appshunter.io/ios/app/tolls-ny/id1503631764/reviews - App overview in markdown: https://appshunter.io/ios/app/tolls-ny/id1503631764.md - Rating breakdown: 5★ 236,096 · 4★ 13,519 · 3★ 5,142 · 2★ 2,129 · 1★ 9,491 ## What do users think of Tolls NY? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient - 👍 Efficient - 👍 Smooth payment process - 👍 Great app when it works **Cons** - 🐛 App frequently crashes or freezes - 🐛 Unreliable, requires constant reinstallation - 🐛 Buggy, with many glitches - 🐛 Inconsistent performance - 🐛 Fails to update account balance or process payments - 🔒 Security issues with payments - 💰 Overcharges and billing problems **Commonly reported bugs** - App won't open or get past the splash screen - Unable to log in or access account - Payment processing errors - Inaccurate toll charge information **Most requested features** - Allow storing payment info for easier repeat payments - Improve date/time selection for toll lookups - Provide real-time toll notifications - Integrate with other transportation apps ## Newest reviews (10 of 893) ### 1/5 — Stolen money *2026-08-21, version 3.14* Falsely charged for going over the same bridge 10 times in the same day with an old plate for a car I no longer have and was told there is nothing anyone can do about it. Tolls ny is a scam and a money grab this has happened multiple times now ### 1/5 — The worst *2026-08-20, version 3.14* Is it the app or is it the organization? I am consistently being charged more than the ezpass rate. I am constantly adding more funds because I’m being charged additional fees. Then I’m waiting months for reimbursement. How is this fare. ### 1/5 — bad app *2026-08-20, version 3.14* bad app ### 3/5 — Updating payment method *2026-08-19, version 3.14* I couldn’t use the manual payment option. It appears they want a card to use. Not happy about this change ### 1/5 — Robbery by NYS *2026-08-18, version 3.14* The tolls are theft for roads we have paid for twice over. With no toll operators you have zero justification for taxing us to use the roads we own. Scum of the earth. ### 5/5 — thank *2026-08-18, version 3.14* thanks ### 1/5 — They’ll charge you $300 with no warning 👎🏻 SMH *2026-08-17, version 3.14* Auto-replenishment is definitely not the best option. ### 5/5 — Excellent *2026-08-16, version 3.14* Excellent ### 5/5 — Cheapest way to get out! *2026-08-16, version 3.14* Can’t live without it Unless I don’t care about saving ### 5/5 — Excelente *2026-08-16, version 3.14* Excelente servicio ## Most critical reviews (10 lowest-rated) ### 1/5 — Tolls *2026-08-28, version 3.14* Hate paying them, Leave new York guys ### 1/5 — Many things missing *2026-08-28, version 3.14* This service has many restrictions and features. You can not modify your replenishment, you can not contact customer service for help. It's annoying ### 1/5 — BS *2026-08-27, version 3.14* They want $52 for a .24 cent toll. The mob running the tolls now ? ### 1/5 — 乱收费 *2026-08-26, version 3.14* 一次性收了270 ### 1/5 — Robbery *2026-08-25, version 3.14* This is terrible tolls should be abolished cause it don’t help out with anything at all… just taking money and good for nothing ### 1/5 — Very difficult for person paying ridiculous bill *2026-08-25, version 3.14* App or site didn’t help at all without having bill infront of me . License plate alone should be sufficient especially when mail gets lost ! ### 1/5 — RIP OFF *2026-08-25, version 3.14* This system robs people and doesn’t not help us at all. I’m being overcharged because your systems were down. Shame on greedy NY ### 1/5 — Rediculous *2026-08-25, version 3.14* Emergency, your account is at -$1. The world is ending! You must fund your account with $26 immediately! Just shut up, it’s always paid within an hour if I go negative. So rediculous ### 1/5 — Stop scamming everyone *2026-08-24, version 3.14* You guys are pathetic and blindly robbing Americans ### 1/5 — Who owns easy pass *2026-08-21, version 3.14* Why is it so much money go to jail ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing *2026-08-29, version 3.15* This app works great ### 5/5 — Perfect *2026-08-27, version 3.14* It’s good ### 5/5 — Great *2026-08-26, version 3.14* Great service ### 5/5 — Overcharges Everytime *2026-08-23, version 3.14* I have never once removed my EZPASS from My car but I have till by mail. I always recharge if it goes negative but EZPASS tends to overcharge no matter what. ### 5/5 — Kool 😎 *2026-08-22, version 3.14* Much easier than before & greatly improved.😉 ### 5/5 — Too *2026-08-22, version 3.14* Convenient and easy to use ### 5/5 — Tolls NY *2026-08-22, version 3.14* This is an amazing app you don’t have to pick up the phone adding funds is just so easy checking your tolls at this point you have no excuse full access right on your phone and convenience ### 5/5 — Easy to use *2026-08-21, version 3.14* Easy to use and convenient with different ways to pay. ### 5/5 — Good *2026-08-20, version 3.14* Reliable ### 5/5 — OK *2026-08-19, version 3.14* I love how is so simple and easy to add money into your easy pass account now before I was not happy with this app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*