# TOM Shop

> Online marketplace for authentic Japanese anime figures, fashion, and collectibles. (iPhone/iPad app by Tokyo Otaku Mode Co. Ltd..)

- Source: https://appshunter.io/ios/app/tom-shop/id917931381 (this page in markdown: same URL + `.md`)
- Developer: [Tokyo Otaku Mode Co. Ltd.](https://appshunter.io/developer/1794038258)
- Category: Shopping, Entertainment
- Price: Free
- Rating: 4.70/5 from 486 App Store ratings · 127 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 28 MB
- Languages: American English
- Released: 2014-11-26
- Data updated: 2026-08-16
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/tom-shop/id917931381/reviews.md

## What is TOM Shop?

TOM Shop is the No. 1 shop for quality Japanese goods, from figures, plushies, j-fashion, and more! We’ve serviced over 100,000 fans worldwide with amazing prices and stellar customer support. Download now and experience it yourself!

Why you should download:
• Great selection of over 25,000 items, guaranteed 100% authentic
• Earn lots of TOM Points, and use them for a discount on your next purchase
• Thoughtful packaging, fast delivery, and caring customer support
• Frequent promotions and sales to discover great deals
• Hassle-free and secure payment system

App Features:
• Discover the newest and hottest products in Japan
• Start building your wishlist full of amazing Japanese goods
• Instant restock notifications for items you’re watching
• Read product reviews from other fans like you
… And more features to come!

Featured App Reviews:
"I sewiously love this app so much even though I’ve only had it for one hour. They stay updated on all the anime and the price is very reasonable! The pictures are high quality and there is about any anime you can think of there. Very smooth scrolling and it doesn’t crash for me."

"The app is great and easy to use. I'm a big fan of the variety of things they offer and their customer service is top notch. Like the review before said, the only thing that will be sad is your wallet."

## Key features

- Authentic Japanese goods
- 25,000+ item selection
- TOM Points loyalty program
- Restock notifications
- Product reviews
- Wishlist creation

## What do users think of TOM Shop?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Fast and smooth app
- 💎 Great selection of products
- 🤑 Good prices and deals
- 🎁 Awesome rewards program

**Cons**

- 🐛 App crashes and bugs
- ⏱️ Delayed shipping and long wait times
- 💰 Expensive shipping costs
- 🔍 Limited product visibility (out of stock items not shown)
- 📂 Wishlist issues (can't access custom wishlists)

**Commonly reported bugs**

- Login issues with Google and Facebook accounts
- Crashing when accessing certain product categories
- Wishlist not syncing properly across devices

**Most requested features**

- Add dark mode option
- Improve wishlist functionality
- Integrate currency conversion
- Show availability of out-of-stock items

## Recent user reviews (10 of 127)

All indexed reviews: https://appshunter.io/ios/app/tom-shop/id917931381/reviews.md

### 1/5 — The app doesn’t work

*2026-06-19, version 1.3.46*

It’s been a while now and they still haven’t fixed it, so I’m leaving this review to let you know that as of June 19th, 2026 the app just won’t load on iOS. Every time I open the app it’s a blank screen

### 2/5 — Not letting me log in :’)

*2024-06-03, version 1.3.45*

The app stopped letting me login. Everything works great online, just can’t check my orders or place new ones in the app rn 💔

### 2/5 — Orders

*2022-11-05, version 1.3.45*

Its been almost two since i purchased two mangas from this app, I was expecting them to ship then in 2 weeks but its passed that, and the shipping is too expensive, Dont get me wrong, i like the app, but i hate the shipping, I hope shipping becomes cheaper one day.

### 1/5 — Trash

*2022-09-28, version 1.3.45*

Honestly, if you actually want to receive your order without it being delayed for over a year (not exaggerating) after you pay a ton for shipping, don’t use this trash website. Go to amiami or literally anything else, such a garbage site 👍

### 1/5 — Unprofessional and a scam

*2022-07-15, version 1.3.45*

To start off, the one figure I ever received was in excellent condition and arrived quickly. The problem I have is how this company runs things. I purchased a prize figure set to release in March of 2022, but I was notified that it would be delayed until April. April passed and it was a week in May when I finally got an email that said my figure was delayed again, until August. Not only was I in the dark for over a month about what happened to my figure but now I have to wait 8 months for a figure that was released everywhere else as early as October 2021, 10 months after Tokyo Otaku Mode gets their stock. I know this since people started reviewing the figure on YouTube during that month when they all got theirs. The membership is a scam and not worth the money. The reason for this is that if you get the membership and renew it, yes you pay $14.99 and get $16.50 in points back but nowhere does it say you could only use $11 at a time. I saved points from the first figure so now I have the $5.50 and a few more dollars stuck on Tokyo Otaku Mode. It’s unfair to be forced to buy another figure to not let the points go to waste since not having a membership will cause the points to expire. Allow people to cancel their preorders  for excessive wait times and be clear about your membership program, playing with your customers money is very unprofessional.

### 1/5 — Googleアカウントでログイン出来ません

*2022-05-16, version 1.3.45*

エラー 403: disallowed_useragent
って言うエラーが出ている為、ログイン出来てません。初っ端から使い物になりません。

### 4/5 — 😢

*2022-03-04, version 1.3.45*

When your to broke to buy

### 2/5 — Don’t expect items to deliver on time

*2021-11-02, version 1.3.45*

The app itself is fine. The problem is, there have been delays after delays for nearly two years. I ordered an item that ended up costing me $87 back in the very beginning of August. I haven’t received any confirmation about it being on its way. Everytime I do try to reach out in regards to my item, only customer service I get is “items from our warehouse are delayed”. What was originally supposed to be a week delivery time has turned into two months with no sign of my package being delivered. No refunds, no apologies or anything. Not even a discount to make up for being a loyal customer. Don’t order from here. Might as well go to literally any other shop than this place.

### 5/5 — good

*2021-06-05, version 1.3.45*

easy to buy, fair prices, 100/100

### 5/5 — Great app

*2021-05-24, version 1.3.45*

It’s a good app to use but I hope that they add more my hero academia since there really isn’t a lot to choose from.

## Frequently asked questions about TOM Shop

### What kind of products does TOM Shop offer?

TOM Shop specializes in authentic Japanese goods, including a wide variety of anime figures, plushies, j-fashion apparel, and other collectibles. They boast a selection of over 25,000 items, ensuring fans can find a broad range of products.

### How does the TOM Points system work?

You can earn TOM Points by making purchases on the app. These points can then be used to receive a discount on your future orders, effectively rewarding loyal customers and making subsequent purchases more affordable.

### Is the app free to download and use?

Yes, the app is free to download and use. While the app itself is free, users will make purchases for the Japanese goods they wish to buy, and the app may display advertisements.

### What are the key features of the TOM Shop app?

Key features include discovering new and popular Japanese products, creating a wishlist, receiving instant restock notifications for desired items, and reading product reviews from other fans. The app also offers a secure payment system and fast delivery.

### Who is the target audience for this app?

This app is designed for fans of Japanese culture, particularly those interested in anime, manga, j-fashion, and collectibles. It caters to individuals worldwide looking for authentic Japanese merchandise.

## Version history (last 5 releases)

### 1.3.47 — 2026-08-01

Library updates and bug fixes.

### 1.3.46 — 2026-01-27

Library updates and bug fixes.

### 1.3.45 — 2021-04-08

Library updates and bug fixes

### 1.3.44 — 2020-03-26

We've fixed some bugs.

### 1.3.43 — 2020-01-28

This version includes library upgrades.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*