# TOMOGO! — user reviews > 10 indexed App Store user reviews of TOMOGO! by TANGLE Inc., rated 4.60/5 from 14 ratings. - Source: https://appshunter.io/ios/app/tomogo/id6475033034/reviews - App overview in markdown: https://appshunter.io/ios/app/tomogo/id6475033034.md - Rating breakdown: 5★ 12 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1 ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2025-03-14* I chose the city that I wanted to look into which was Tokyo. But once I got to the Tokyo list of tour guides, I could find a way to go back to search for a different city. And I clicked every link on every page I could navigate to, and I look in could not find a way to search a different city. Totally disappointed and I’m going to demand my money back. And I bet that this won’t even get published. **Developer response:** Thank you for your feedback, and we are sorry for the frustration this caused. Being able to browse tours across different cities easily is important, and we have taken your comments on board to improve the app. We would like to help resolve this for you directly — please reach out at tomogo-travel.com/contact and our team will be glad to assist. The TOMOGO! Team ### 4/5 — Account setup *2025-07-18* Had a hard time resetting the password on iOS. **Developer response:** Thank you for flagging this, and we are sorry for the trouble resetting your password. We are always working to make the app experience smoother. If you are still having any difficulty, please reach out at tomogo-travel.com/contact and we will be happy to help. The TOMOGO! Team ### 5/5 — High Quality Experience! *2025-07-17* Booking a tour was very straightforward! I was immediately connected to a friendly tour guide who was very considerate of planning my tour. I love how TOMOGO! includes smaller districts in Japan that I haven’t explored yet! **Developer response:** Thank you so much, Jean Kate Park! We are delighted your booking was straightforward and that your Local Expert planned such a thoughtful tour for you. We love sharing the smaller districts of Japan, and we hope to see you exploring more with us soon! The TOMOGO! Team ### 5/5 — Kissaten Tour was amazing *2025-02-21, version 1.0.1* I booked the Kissaten and Cafe hopping tour in Harajuku and Shibuya with the tour leader Amir. He knows the every single corner of the Harajuku and Shibuya area. Even though we went to the super popular locations, he took us to the most hidden-gem spots that I did not know as Japanese. He also kept us entertained the whole time while we are walking around Harajuku and Shibuya area. Kissaten culture is deeply connected to the Japanese history, I really enjoyed all the conversation with him! Cheers! ### 5/5 — Professional and friendly tour leaders in Ginza *2025-02-13, version 1.0.1* The tour leaders are with seasonal prices while professional knowledge, helping me find hidden gems while traveling in Japan. I strongly recommend this app. ### 5/5 — GET THIS APP *2025-01-23* An easy way to explore Japan’s Bars and restaurants and lots more. Definitely recommend 🫰 ### 5/5 — Friendly Guides *2024-11-19* Went on a tour to Yanaka Ginza and our tour guide was super knowledgeable about the area and he took us to his super local favorite spots. Was a great experience and recommend it for anyone traveling to Tokyo! ### 5/5 — Great app *2024-11-19* Super easy to use and great tour guide options who were friendly and extremely helpful! **Developer response:** Thank you so much! We are so glad you found the app easy to use and enjoyed our Local Experts. We hope to welcome you back soon! The TOMOGO! Team ### 5/5 — Reliable *2024-11-14, version 1.0* I booked my first tour in Japan with Tomogo and it was pretty fun! Thank you for the guide miss momo, she was very friendly, the tour was pretty interesting, and I got so many tips and recommendations for my trip. I will book again next time. ### 5/5 — Simple & Helpful *2024-11-09* This app kept my partner and I so organized and engaged with tours, destinations, and more! The design is very easy to navigate, and my only struggle was when initially opening (just the first time), the start-up freezed if I didn’t click to allow notifications. I denied the apple prompt after accepting the app prompt, so it didn’t actually matter. Small potatoes compared to the extent it helped out! **Developer response:** Thank you so much for the kind words, and for the helpful note about the start-up screen. We are glad the app kept you and your partner organized throughout your tours, and we appreciate you flagging the notification issue. Feedback like this genuinely helps us improve. We hope to welcome you back soon! The TOMOGO! Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*