# Tone It Up: Workout For Women — user reviews > 268 indexed App Store user reviews of Tone It Up by Tone It Up, LLC, rated 4.80/5 from 14,428 ratings. - Source: https://appshunter.io/ios/app/tone-it-up-workout-for-women/id1252077383/reviews - App overview in markdown: https://appshunter.io/ios/app/tone-it-up-workout-for-women/id1252077383.md - Rating breakdown: 5★ 12,827 · 4★ 858 · 3★ 269 · 2★ 170 · 1★ 304 ## What do users think of Tone It Up? Overall sentiment: mixed **Pros** - 💪 Amazing workouts - 🤗 Positive and motivating trainers - 🌟 Variety of workout types - 🏠 Convenient home workouts - 🤰 Helpful for pregnancy/postpartum - 🏆 Effective for getting results **Cons** - 🙅‍♀️ Poor customer service - 🐛 Buggy and glitchy app - 🔒 Security and subscription concerns - 🕰 Workouts are too short - 📺 Casting/mirroring issues - 🤖 Impersonal AI-generated responses **Commonly reported bugs** - App crashes frequently - Workouts not tracking as completed - Casting/mirroring issues with TVs - Subscription management problems - Inability to change program start/end dates **Most requested features** - Add ability to favorite/save workouts - Improve workout tracking and progress monitoring - Integrate nutrition plans and meal planning - Provide more equipment-free workout options - Add Apple TV app for bigger screen experience - Improve search and filtering of on-demand workouts ## Newest reviews (11 of 268) ### 3/5 — Links are broken. Files aren’t available *2026-03-16, version 2.8.2* I’ve been a subscriber for years, and recently started having issues. Now the links to the downloads are saying “Access Denied.” Even if it is an older program, I’m still paying for access. Specifically the 6:40 program. The link to download the journal takes me to another calendar, and that link doesn’t work either. In fact, I tried downloading several different ones, several times. Many of them give “Access Denied” messages. ### 2/5 — Repetitive *2026-02-12, version 2.8.2* I used to love the daily workouts, now its always the same workout or 2 which is super boring ### 3/5 — No App Support *2025-06-04, version 2.8.2* Lifetime member since 2017 using the app daily primarily for yoga and strengthening. I have submitted two requests via app support in the past 8 weeks and ticket numbers were generated. Still waiting for a response from IT or CS. App gets stuck after w/o completed and has to be force closed. Also noticed that new yoga content hasn’t been updated in quite a long time. I will be moving on to an app with better IT support and fresh content. ### 3/5 — No response from customer service *2025-03-09, version 2.8.2* I’ve written Tone it Up 3 times with no response. The app is glitching and won’t allow photo uploads to the calendar anymore. When I contact TIU they never respond. Is the customer not important?? ### 2/5 — Security Concerns *2025-02-27, version 2.8.2* Beware subscribing. Once they have your card on file, there is no option to delete it, only to swap it with a new one. Having to jump through hoops with their customer service. ### 4/5 — Love everything but I wish the videos were longer *2025-01-15, version 2.8.2* I started using TIU when I was pregnant and I definitely recommend this app for women wanting a workout geared for them during pregnancy. I’ve been using the app for 3 years and love the workouts, but I wish they were longer. I understand having a few 10-20 minute quickie workout options but it’s starting to be the majority. I either have to go deep in the archives to find a 30-40 minute workout or do multiple videos which is annoying bc you have to then do multiple warmups and cool downs. It throws off your workout. ### 2/5 — Was great until now *2024-12-18, version 2.8.2* I’m going into my third year on the app and I loved it until a few weeks ago when suddenly the app said to renew my subscription and had no access to workouts. I checked the website and my account is paid up until February 2025. I put in three ticket requests. Not really any help, just said if it’s through an App Store you have to deal with it there. It’s not. Then put a message through instagram and got a response asking for my email and nothing since. If it doesn’t get fixed soon I’m canceling and going over to Katrina’s app in January. ### 3/5 — Terrible customer service *2024-08-18, version 2.8.1* I’ve been a long time TIU customer, first of their DVDs and then of the app. Some years back the founders sold to a company who now runs TIU. Back in the day, you used to be able to contact customer service and get an actual reply. Now, no matter how many emails you send, they go unanswered. I’ve sent three emails in the past few months and just received the auto reply “We’ll be in touch soon, babe!” It’s so sad to see what has become of TIU. As for the workouts, they used to have such a reliable feel when it was Katrina and Karena. Now that Katrina has left, it’s a constant rotating door of instructors who lack the feel and consistency of the original TIU. It feels very generic. EDITED TO ADD: They have also started deleting any comments on their Instagram posts that are not glowing or favorable to them. I just had mine deleted when I questioned why customer service doesn’t respond and asked what happened to all of their products and protein powders. What is going on with this company??? And note their AI generated response below that doesn’t address anything I’ve mentioned. ### 3/5 — Great but doesn’t sync with Apple Watch *2024-06-09, version 2.8.1* I’ve been a tone it up member on and off for almost 7 years now and the app has definitely gone far but I wish it was more user friendly. The meal plans in full are still PDF and it doesn’t sync with my Apple Watch so if I jump into a workout and forget to set it up it doesn’t sync and I have to guess my calorie burn. ### 4/5 — Super helpful during pregnancy *2024-03-26, version 2.7.9* I downloaded the app for the pregnancy program. I love how there are workouts specific to the week you’re in. Only reason for four stars though is because I for some reason can’t add the program to profile tab. Like it says I’m completing this program under the my programs tab but every time I try to add it to my profile it remains blank. I feel like if this feature were working properly, I wouldn’t have to keep scrolling to the week I’m in everyday. Plus since that’s where you schedule reminders, it would be cool if my next video just popped up ready for me to start at the time I set. ### 1/5 — Can’t even create an account *2024-02-07, version 2.7.9* I can’t create an account through any of the options. Waste of space. Deleted. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to purchase monthly, only accepts yearly. *2025-10-19, version 2.8.2* Both way too expensive ### 1/5 — Recurrent CC charges despite cancellation years ago *2025-10-16, version 2.8.2* Canceled subscription over a year ago and continue to be charged on my credit card, this is how the second time this has happened since originally canceling. App and apple account both say that there is no subscription but I continue to be charged/ App and website do not allow for me to delete my account as an error message pops up. There is also no way to delete credit card information to stop these charges. I’m getting tired of having to report fraudulent charges on my card. ### 1/5 — Used to be good *2025-02-02, version 2.8.2* I loved tone it up and used the app during the pandemic. It helped me get back into shape and loved the meditations. I decided to re download the app and give it another try a few months ago. The TIU website offers different subscription deals than the play store does, so went with the cheaper quarterly deal. Warning - If you do a subscription through the website it does NOT work. I wasn’t able to access the app and didn’t receive a charge on my card for weeks. I thought it must’ve not went through so did a subscription through the play store. Ended up getting double billed and their customer service does NOT respond at all! I sent multiple emails and had multiple tickets open with their help desk and nada. I had to do a dispute with my bank to get the quarterly charge removed. And now I’ve been charged again when I don’t have an active subscription! The workouts used to be good but not sure anymore since I couldn’t access anything. ### 1/5 — Way more cons than pros *2024-12-05, version 2.8.2* Used to be a TIU fan and after trying other fit apps outs thought I would give it a try again and I shouldn’t have purchased the year subscription. Felt like a waste of money. - CUSTOMER SERVICE DOES NOT RESPOND BACK - Too glitchy / so many bugs need to be fixed: from updating favorites not working at times to editing workouts on the calendar working half the time - Not iOS friendly - The newer program workouts are so out of sync with the timer being displayed ### 1/5 — What is going on… *2024-11-06, version 2.8.2* What on earth is the issue with this app? 70% of the time it won’t even open, and when it does, it crashes instantly. Not worth the money. Sad, I used to be a Tone it Up fan. ### 1/5 — Does not work *2024-11-02, version 2.8.2* This app does not work. I delete and redownload and it never loads. It sometimes will let me login but the. It doesn’t load the meal plan or excercises when I click it. It just turn to a white screen. ### 1/5 — Not the same since the K&K breakup *2024-09-20, version 2.8.2* There’s a push for so many different pieces of equipment, way too many high intensity workouts (limited options for low impact), not my cup of tea anymore. I miss the Pilates on the beach workouts! Cancelled my subscription. ### 1/5 — Customer Service is a Robot *2024-06-22, version 2.8.1* I signed up for pregnancy workout and paid a year subscription. I wasn’t able to use it due to a pregnancy complication. Come almost a year, I am reminded that my subscription is going to renew but it’s not giving me any option to cancel. I messaged the customer service and it’s giving me a generic response. I resent the email and showed them the proof that there’s no option coming out of the settings in Apple. Basically, it’s either the customer service is blind or a robot. ### 1/5 — Jerks *2024-05-23, version 2.8.1* I am so disgusted with them, I am taking the time to write this. I have followed them since before their tv show and before they went corporate. When I signed up, over 10 years ago, I paid $150 and was told I would never have to pay again. I would receive all of their new recipes, exercises, etc. A few years later they sold out. So now I have to pay $100 per year for their app. I no longer use the app and went to delete the subscription. I couldn’t find it, since I haven’t used this in over a year I thought maybe I had cancelled it already. I was just charged $99.99 for another year. Now, buried in the actual website, I find that if you signed up on the website, you have to use the website to cancel the subscription. I feel duped after all these years. It makes me so disgusted and heartbroken that companies can actually do this to people. I hope you don’t waste your money. There is far too much out there that is free. Use google, or youtube and search HIIT or Yoga workouts. DO NOT PAY THIS CORPORATE MACHINE, THEY CARE NOTHING FOR YOU AND ONLY WANT YOUR MONEY. ### 1/5 — I used to love it, but *2024-03-19, version 2.7.9* The app no longer tracks my completion progress or automatically advances me to the next week (Prenatal Program). I’ve submitted a help ticket but received no response. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App with great workouts. *2026-08-03, version 2.8.11* The Tone It Up app and workout programs have been a game changer for my overall health since 2020. I am truly grateful to the trainers and founders of TIU. ### 5/5 — Tone It Up *2026-07-19, version 2.8.11* Best do it at home workout program I've ever tried! Something for everyone, beginner to pro! Keeps you motivated, trainers are awesome, keeps it real, offers options to modify, and allows you to choose specific target workouts or a huge variety of programs. Love it! ### 5/5 — TIU Fan *2026-05-04, version 2.8.7* AMAZING app! LOVE the trainers LOVE the workouts!!! Well done Karena!👏 ### 5/5 — Happily Back to TIU *2026-01-04, version 2.8.2* I’ve been doing the Mermaid workout from TIU for a long time and finally decided to go forward with more. What I love is that the workouts are for anyone. They always show modifications, take time to breathe, and even admit when they are exhausted. It’s helps keep things human and approachable. It’s really fun. I’m thankful to be starting off the year with something new! ### 5/5 — Amazing Workouts *2024-05-29, version 2.8.1* Have used this app for a few years and love the workouts. App can be a little buggy at times but overall works great and trainers are awesome. ### 5/5 — Love the pregnancy program *2024-05-28, version 2.8.1* Great way to stay motivated during pregnancy and to have a plan and not think about it ### 5/5 — App is functional, beautiful, & inclusive of all body types! *2024-05-05, version 2.8.0* I’ve been in the Tone it Up since before it was Tone It Up. Back when they were two young girls on YouTube. The business they created came from the heart. This girls are the real deal among lots of questionable apps with promises out there. The new trainers are so well trained themselves too. I loved those days of getting of medicine and working out. I’m back on this app because I trust this will help make me strong safely and I’ll look and feel great in no time. Oh also look up what Karena is doing now! All mental health advocacy and help! Katrina also has beautiful companies she is creating. God speed to you all and don’t forget the community is what helps you and makes the difference! At least for me and all the women I became friends with over Instagram over the years! 😊💖 ### 5/5 — Please make an Apple TV app😭 *2024-04-12, version 2.7.9* I love TIU but I hate having to mirror this to my tv. Please please PLEASE make a dedicated Apple TV app. Mirroring is really annoying because if I get a phone call, it stops mirroring and then I have to restart the video over. I lose my place. It’s also annoying because more often than not, mirroring from my phone to Apple TV renders very slow video playback to the point that I feel like I’m using dial up internet. Please make an Apple TV app. I am begging you 🥺🙏 so many other fitness apps offer this… it’s really not that hard to make…. Please. 😞 Otherwise I do love this app and the recipes and Katrina and Karena a lot. They’re my fav girls ever!!! ### 5/5 — Best app ever *2024-02-03, version 2.7.9* I started doing Katrina's workouts during covid over Instagram live, they were so amazing that I had to get the app! I used to pay for workout classes totaling almost $200 a month and I honestly like these more. Highly recommend! ### 5/5 — Great App So Far *2024-01-14, version 2.7.9* I wish I can sign up for more than one programs at the time. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*