# TONS: Grocery Shopping Online — Same Day Delivery

> Online grocery shopping with same-day delivery and live order tracking. (iPhone/iPad app by TONS GENERAL TRADING CO. W.L.L..)

- Source: https://appshunter.io/ios/app/tons-grocery-shopping-online/id1201197824 (this page in markdown: same URL + `.md`)
- Developer: [TONS GENERAL TRADING CO. W.L.L.](https://appshunter.io/developer/1201197823)
- Category: Food & Drink, Shopping
- Price: Free
- Rating: 4.53/5 from 693 App Store ratings · 33 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 83 MB
- Languages: Arabic, English
- Released: 2017-05-16
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tons-grocery-shopping-online/id1201197824/reviews.md

## What is TONS?

Shop online and get your groceries delivered directly to your door within 4 hours, or pick a convenient day/time of your choice.

Ordering made simple
1. Get to know the latest offers & discounts
2. Choose from our large selection of products and find what fits your diet
3. Add your items to your cart and place your order
4. Chat & select replacements in the chat or over a phone call with your shopper if an item is out of stock
5. Relax as you wait for your order to arrive with live location tracking
6. Enjoy your food while you save time & money

It's easy and fast!
TONS delivers food, fresh produce (Meat, Seafood, Greens), and household items the same day all across Kuwait. Download the app to see what stores are available in your location. 

Reuse our Grocery Bags!
We made a conscious effort to reduce our impact on the environment by using reusable bags. Feel free to reuse them or give them back to the shopper and get 50 Fils in your TONS wallet.

What's your choice of products? 
Get fresh produce, late-night snacks, and more delivered to your door. Don't forget essentials like toothpaste, prescriptions, and other household items!

With TONS, you can also:
• Shop thousands of items that fit your dietary needs
• Find exclusive deals & discounts
• Add items to your favorites 
• Reorder your favorite products
• Redeem discount codes

Contact us we'd love to hear from you!


https://www.tons.com/help

## Key features

- Same-day grocery delivery
- Scheduled delivery options
- Live order tracking
- Chat with shopper for replacements
- Reusable bag incentives
- Dietary needs filtering
- Exclusive deals and discounts

## What do users think of TONS?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Fast delivery
- 💯 Excellent customer service
- 🛒 Great variety of items

**Cons**

- ⏱️ Delayed delivery
- 🛒 Items not always available
- 💰 High prices
- 🐛 App crashes and freezes

**Commonly reported bugs**

- Deducted money not refunded promptly
- Delivery time not accurately displayed

**Most requested features**

- Add more supermarkets
- Clear search history
- Improve item availability tracking

## Recent user reviews (10 of 33)

All indexed reviews: https://appshunter.io/ios/app/tons-grocery-shopping-online/id1201197824/reviews.md

### 2/5 — يعلق

*2022-10-30, version 3.0.4*

البرنامج في السابق كان ممتاز الحين بايخ وبس يعلق وانطر ساعتين على ما ينضاف السلعة الى السله

### 1/5 — Sudden Change - No Service

*2022-04-03, version 2.1.4*

I was a happy TONS customer for years, even before COVID times. Abruptly they decided to sell from their own store which doesn’t even serve my area. Or their app doesn’t work, either way customer service was not helpful at all. There was no warning at all. I’m so disappointed in their business model. They had something that worked and worked well. Then to pursue more money they just drop customers. Huge disappointment.

### 4/5 — Shameya

*2022-01-08, version 2.1.2*

Kindly add shameya & savco again :( why did you remove them?! 

Add all supermarkets

### 2/5 — Bad after service

*2021-11-28, version 2.0.2*

Not so great after service….My order was kept on hold with deducted money for almost a week and the follow up from Tons was very minimal. I had to chase, which really spoiled the experience:(

### 5/5 — Great costumer service

*2021-11-18, version 2.0.1*

Great gratitude to the employee Michael Melo for the excellent costumer service

### 5/5 — Amazing!

*2021-07-06, version 1.9.2*

I rarely go out of my way to write a review for an app…so here goes

I’ve been extremely happy with TONS, saves me so much time and I love the professionalism of the personal shoppers.

I cant wait to see what more surprises this app has to offer and will keep using it to run groceries for sure!

### 5/5 — Great App!

*2020-11-09, version 1.7.2*

I liked the app interface, user friendly and so easy.
Recommend 👍🏼

### 5/5 — Useful

*2020-11-09, version 1.7.2*

Wonderful app, very useful with great variety of items 👍🏼

### 5/5 — amazing service

*2020-11-09, version 1.7.2*

useful app

### 5/5 — تطبيق ممتاز ومفيد

*2020-11-09, version 1.7.2*

التطبيق مفيد ويوفر الوقت والسلع تم اختيارها بجودة عالية والتوصيل في الوقت المحدد 👍🏻👍🏻

## Frequently asked questions about TONS

### What does TONS: Grocery Shopping Online do?

This app allows users to shop for groceries and household items online. It offers same-day delivery within 4 hours or the option to schedule delivery for a specific day and time. Users can browse a wide selection of products, including fresh produce, and receive live updates on their order.

### What are the key features of TONS: Grocery Shopping Online?

Key features include same-day and scheduled delivery, live order tracking, the ability to chat with a shopper for item replacements, reusable bag incentives, filtering for dietary needs, and access to exclusive deals and discounts. Users can also reorder favorite products and add items to their favorites list.

### How much does TONS: Grocery Shopping Online cost?

The app itself is free to download and use. The cost of groceries and any delivery fees would be incurred at the time of purchase, as is standard for online grocery shopping services.

### Where is TONS: Grocery Shopping Online available?

The app delivers food, fresh produce, and household items the same day all across Kuwait. Users can download the app to see which specific stores are available in their location.

### What are common use cases for TONS: Grocery Shopping Online?

Common use cases include ordering fresh produce, late-night snacks, and everyday essentials like toothpaste and prescriptions. It's ideal for saving time and money by avoiding physical store visits, especially for busy individuals or those with specific dietary requirements.

## Version history (last 5 releases)

### 3.1.6 — 2023-06-25

WhatsApp for customer support communication.
Improved search autosuggest.
Various fixes.

### 3.1.5 — 2023-05-21

Fixed bugs

### 3.1.3 — 2023-04-28

Fixed bugs

### 3.1.2 — 2023-03-09

UX enhancements

### 3.1.1 — 2023-02-19

Bug fixes

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## More apps by TONS GENERAL TRADING CO. W.L.L.

- [INON: Grocery Online Sales](https://appshunter.io/ios/app/inon-grocery-online-sales/id1621105435)

All apps by TONS GENERAL TRADING CO. W.L.L.: https://appshunter.io/developer/1201197823

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*