# Tookan Agent — user reviews > 32 indexed App Store user reviews of Tookan Agent by Click Labs, rated 3.00/5 from 36 ratings. - Source: https://appshunter.io/ios/app/tookan-agent/id997255391/reviews - App overview in markdown: https://appshunter.io/ios/app/tookan-agent/id997255391.md - Rating breakdown: 5★ 12 · 4★ 5 · 3★ 3 · 2★ 4 · 1★ 12 ## Newest reviews (12 of 32) ### 3/5 — Unable to complete tasks *2025-12-30* Clicking the signature feature takes me to a map instead of the required field. ### 2/5 — Would be a great app if........ *2020-10-06, version 4.1.2* Would be a great app if they integrated a couple of helpful features. One being a dark mode so when driving at night you don’t have to keep adjusting your screen brightness and secondly it’s locked to portrait orientation which is fine but I use the apple iPad Pro for my Tookan agent but it’s only possible to see it sideways on. Having a landscape orientation would be very handy. If it had both these features would be a 10 * for sure. ### 2/5 — Issue viewing completed tasks *2018-12-30* When selecting a past date, it shows the number of completed tasks but when I click ‘view tasks’ it shows “nothing for today..” **Developer response:** Please accept our apologies for the inconvenience. Kindly email us at contact@tookanapp.com. We will be glad to assist you. ### 3/5 — Worldwide *2018-11-18* Is this app available to use worldwide ?? **Developer response:** Please accept our apologies for the inconvenience. Kindly email us at contact@tookanapp.com. We will be glad to assist you. ### 2/5 — Not optimized for iPhone X *2018-11-05* ugly black bar on top. This app needs to be updated ASAP **Developer response:** Hey, thanks for using our app.It would be great if you could send your concern in detail on contact@tookanapp.com. We'll check and address them. ### 1/5 — Unreliable *2018-09-15, version 3.5.2* Said they’d help us with our delivery service, logos, and app. Unfortunately they didn’t deliver what was asked of them, didn’t follow direction, and didn’t refund our base payment when we no longer required their services as a result. We are very displeased with this company and how they conduct their business. ### 1/5 — Bugs *2018-09-02* *bugs or fixes* 1. No option to delete old messages 2. App freezes even on high end phones 3. GPS is off by A 0.5 of a mile sometimes 4. Chat names change to the name of last person you chat with 5. No option to undo if you mark task successfully by accident. 6. Top of screen cuts off a few centimeters when using the app 7. Support Email should go to app developer and not the company you work for. 8. Fix these small issues and I would rate this app 5 stars **Developer response:** Hey, thanks for using our app.It would be great if you could send your concern in detail on contact@tookanapp.com. We'll check and address them. ### 1/5 — Buggy *2018-06-23, version 3.4.2* Tasks submitted through manager, but on my delivery app end all the dots start to not showing. I was working in “blind” without foreseeing where other tasks are by location. ### 3/5 — Time elapsed *2017-12-17* Hi! So I use this app for a dog walking job. It’s great and has definitely improved a lot. But something I would like to see is a timer or clock of some sort. My walks vary from 30 minutes to an hour and it would be nice to be able to look down at the app and see how much time I have left on the walk. **Developer response:** Hey, thanks for using our app.It would be great if you could send your concern in detail on contact@tookanapp.com. We'll check and address them. ### 1/5 — Possible Scam *2017-07-11* Found an ad on Craigslist saying to download this app for work available. Downloaded but doesn't let you register for a use name etc. I would stay away **Developer response:** Hey, thanks for using our app. It's not something like we would do. It would be great if you could send your concern in detail on contact@tookanapp.com. We'll try and address them. ### 1/5 — I really hate that I have to use this app :-( *2017-03-31, version 2.5.1* Tookan really is a POS ### 3/5 — Iphone keeps sends notification as background service not working properly *2017-02-11* Iphone keeps sends notification as background service not working properly **Developer response:** Hey Anudeep, thanks for leaving a feedback. I know it's been a while since you posted the review, but wanted to let you know that this message appears when the agent is at the same location for a while. Also we've refreshed the app with better interface, and you might want to check it out. :) ## Most critical reviews (10 lowest-rated) ### 1/5 — Kill one bug, introduce another? *2023-08-28, version 4.7* Can we have phone number dialling back please? Seriously, one of the most important functions and you’ve killed it. ### 1/5 — Problemas al entrar el password *2023-08-09* Dice que tiene problemas con el servidor arreglen este problema porfavor necesito entrar a la aplicación para poder trabajar ### 1/5 — WHERE IS MY MONEY *2023-07-07* I did a job today July 6th 2023 and I was told I would be paid the latest 11:00 I been patient enough WHERE IS MY MONEY!!! ### 1/5 — Don’t signup for Yelo or Tookan *2023-03-17* These guys are scam artists. They write fake reviews. They took over a hundred bucks from me and then gave me a “demo” login because they “couldn’t create an account”. What on earth am I paying for, a demo??? They give you the run around when you demand a refund ### 1/5 — Would be fantastic if it showed the driver *2022-05-29, version 4.5.3* Would be fantastic if it showed the driver each job the amount of money they will earn and then i’ll change to 5 stars ### 1/5 — Bug at 00:00 *2021-07-11, version 4.3.5* Tookan seemed like a good option to systemise however my business come to a stand still 2 nights on the trot when orders would vanish at midnight and no longer go to drivers. The amount of refunds I had to process and jobs Ive lost is unforgivable. I’ll be trying on fleet next, wish me luck. ### 1/5 — Broken app *2021-01-28, version 4.2.6* It doesn’t vibrate or ring anymore so I dont know when i have an order and super glitchy. ### 1/5 — Considering changing to Onfleet *2020-12-30* I started by loving Tookan but there is a small UX problem in this agent app that us causing so much headache for my agents. The tasks are viewed in a calendar view which is an incredibly horrible way for viewing a queue of tasks. When a task comes at 12:00 am, then agent needs to change the date to view the task. Otherwise, they will not see it and ignore it. Therefore, you and the customers that are expecting the delivery will suffer. I am starting to look into OnFleet because of this issue. Seems like and easy thing to address but I doubt the developers will. **Developer response:** Please accept our apologies for the inconvenience. Kindly email us at contact@tookanapp.com. We will be glad to assist you. ### 1/5 — broken *2019-10-10, version 3.7.6* notifications dont even work kinda defeats the main purpose of the app ### 1/5 — Mr Tran *2019-09-28, version 3.7.5* I got dropped out 50 thousand times a day, unfortunately I have to use it for work. ## Most praised reviews (10 highest-rated) ### 5/5 — Best app for fleets *2023-03-16* This is the best and most easy app for your drivers or riders. Features are loaded which make the operations smooth. ### 5/5 — Great application *2020-10-08* Truly like the UI design and how easy it is to use it!!! **Developer response:** Thank you so much for sharing your feedback. ### 5/5 — Great app! *2018-10-09, version 3.5.4* Very easy to use and to understand. No bugs for now ### 5/5 — Super efficient *2018-08-01* Nice platform to track & manage. ### 5/5 — Business *2018-03-21, version 3.3.0* A nice helpful app for small companies ### 5/5 — Great app!! *2017-01-03* Really cool software with wonderful interface! **Developer response:** Thanks for the appreciation. :) ### 5/5 — Tookan app *2016-11-07* Its a great app to assign jobs and track my field agents on real time. ### 5/5 — Brilliant App!! *2016-04-14, version 2.2.0* Brilliant app making our working day a lot easier! Saves loads of time, can't wait for the updates ### 4/5 — Works good but wish the GPS worked within the app *2023-06-03* It has every feature I need I just hate the fact that it can’t navigate from within the app you have to get redirected out of the app to use google. I wish the app would work seemingly with the navigation in the agent app itself ### 4/5 — Good platform *2021-02-22* Very helpful for tracking and for my delivery business!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*