# toovoip — user reviews > 40 indexed App Store user reviews of toovoip by toolani, rated 3.30/5 from 28 ratings. - Source: https://appshunter.io/ios/app/toovoip/id843202070/reviews - App overview in markdown: https://appshunter.io/ios/app/toovoip/id843202070.md - Rating breakdown: 5★ 11 · 4★ 5 · 3★ 2 · 2★ 2 · 1★ 8 ## Newest reviews (13 of 40) ### 2/5 — Sketchy calls *2022-06-01* It’s fairly cheap, but starts charging even before the other end answers, or even if they don’t. If they do answer, the quality of the call is very poor. Loooong latency, frequently one and can’t hear the other, fuzzy, and calls drop out completely. Never have any of those problems calling through Signal or Telegram. ### 1/5 — Rate *2022-01-12* Very unreliable. Cuts out mid calls. Will not connect. ### 2/5 — Constant connection issues *2021-01-29, version 2.2.9* App hardly runs smoothly. Hangs up mid way through, doesn’t connect. I’ve added a lot of money on this app, so would be a shame to waste it so I keep trying to dial, however if this wasn’t the case I’d be looking for other providers... ### 2/5 — No conection ! *2020-06-24, version 2.2.7* Never had a problem before , it’s started few weeks ago tried to call to Lithuania same number I have been calling many years ( at least ones a week ) ....few rings and says : at this moment can’t contact this person , but if u call straight from your own phone no problem 🤷‍♀️...so I am not sure what’s going on with this app ! ### 1/5 — Don’t fix problem *2020-04-01, version 2.2.4* I used toolani for a long time, but recently the service has problems and doesn’t connect with other numbers/countries. Spoke to customer services for three days, emailed a few times. Nothing has been done ! Very disappointing 👎 ### 1/5 — very expensive *2019-02-25, version 2.2.3* not recommended, spend £0.99 to buy credit only got £0.52 ### 1/5 — Mr *2018-10-31, version 2.2.3* I have been calling the UK landline number from Dubai(though I have a UK toovoip acct) million times but once the landline is ringing, it will just disconnect after 10-15 seconds. Waste of money! ### 1/5 — insatifait *2018-01-20, version 2.2.3* j'ai plus de 20$ canadien en crédit et je ne peux pas téléphoner, très mauvaise application, à eviter ### 1/5 — Doesn't work *2017-11-13* I got this app to make just 1 international call and it couldn't even do that. I won't even get into the verification code failure or the nonexistent customer service. **Developer response:** Hello, thank you for your review. Please send me an email to david.west@toolani.com or contact us in the live chat if you still experience some issues with the app. I'm sure we can help you quickly so you can use our app to make your calls. Kind regards, David West ### 1/5 — Really *2017-11-11, version 2.2.3* The Toolani app was great Not that one and this one rings and a voice saying number dialled to US needs more digits ### 1/5 — not reliable *2017-08-31* disappointed doesn't work properly **Developer response:** Hello, thank you for your review. I'm sorry to hear, that you experience some issues with the toovoip app. Could you please send me an email, if possible directly from the app, and explain with some more details what exactly is not working? That way we will be able to check this problem for you and find a solution. Kind regards, David West (david.west@toolani.com) ### 1/5 — Crap *2017-03-26, version 2.1.8* Crap ### 2/5 — unreliable *2017-01-03, version 2.1.6* sometimes it works, sometimes it doesn't. support is rubbish. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t login anymore *2026-02-05, version 2.4.0* App just sits with a spinning wheel when I enter my details ### 1/5 — Frequently doesn’t work *2024-11-17* Great app when it works, but frequently doesn’t let me past the front screen. Just freezes. Deleted and reloaded, but still the same. Pointless if I can’t make calls at all. ### 1/5 — Useless *2024-06-28* I have repeatedly tried to open it in UK and Turkey but it flops and vanishes. I have even downloaded it repeatedly to no avail. I hax used the Toolani app successfully for a long tims cakling from fhe USA ### 1/5 — Broken *2024-06-02, version 2.3.5* App crashes - impossible to open. Waste of time. ### 1/5 — Mr Z *2024-05-05, version 2.3.5* I would but zero stars as I installed app twice and can’t even start it as it crashes! “Great” job toolani coders! ### 1/5 — Permanently stopped working!!! *2024-01-21* App stopped working. I reinstalled several times. Customer service does not respond after several attempts. Appears I lost my $30 of credit. ### 1/5 — Avoid this app *2023-11-28, version 2.3.5* Basically in one word: IT DOESN’T WORK ### 1/5 — App crashes while opening *2023-11-22, version 2.3.5* Tested on different phones ### 1/5 — Locked Out *2023-08-13* When or if are you going to unlock ### 1/5 — Don’t use *2022-03-11, version 2.3.2* Because it’s not working ## Most praised reviews (10 highest-rated) ### 5/5 — Brilliant *2025-04-03, version 2.4.0* So easy, so convenient and very cheap ### 5/5 — Gabriel *2019-11-24, version 2.2.4* I have been using Toolani and Toolani VoIP for a number of years from Canada,Spain and England. This service is fabulous! In addition, the few times I’ve had a query, my questions were speedily answered. Thank you Toolani! ### 5/5 — Excellent App. Highly recommend reliable and clear. *2019-04-06* Best VOIP app so far... ### 5/5 — Highly recommended *2018-06-30* Great app, easy to use, crystal clear sound! ### 5/5 — Great savings *2016-10-31, version 2.1.6* Really handy app. ### 5/5 — International travelers or if have friends overseas check it out *2015-06-14* I have used toolani to call friends overseas and was interested to try VoIP to call back while traveling. Had a hiccup registering, but the fellows at support could not have been nicer and were very timely and responsive. App installed and works great. As long as you have a good WiFi able to call anywhere in the world. Works great, very happy. ### 5/5 — 💗 *2015-04-27* Really working ### 4/5 — So far so good *2018-06-18* Made calls to Europe and according to family it is better than Toolani. Don’t like that it throws you off when you have an incoming other call. ### 4/5 — Great App *2017-11-13* This is very handy when overseas. Works very well **Developer response:** Hi and thank you for your great review! Is there anything we can do to improve our service and get a 5-star rating? Please just send me an email to david.west@toolani.com and let me know, if there is anything I can do for you. I'd be happy to help! Kind regards, David West ### 4/5 — Cheap calls! *2016-06-26* It's good to be able to use your mobile phones to make international calls for cheap. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*