# Top Up Now (NI Customers) > Electric Ireland Keypad Electricity account management and top-up app for NI customers. (iPhone/iPad app by PayPoint PLC.) - Source: https://appshunter.io/ios/app/top-up-now-ni-customers/id1473011668 (this page in markdown: same URL + `.md`) - Developer: [PayPoint PLC](https://appshunter.io/developer/1019559760) - Category: Utilities - Price: Free - Rating: 4.71/5 from 2,876 App Store ratings · 63 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 44 MB - Languages: American English - Released: 2019-09-17 - Data updated: 2026-10-16 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/top-up-now-ni-customers/id1473011668/reviews.md ## What is Top Up Now (NI Customers)? Use the Electric Ireland Keypad App for NI Customers on your iOS device to Top Up and better manage you’re your Electric Ireland Keypad Electricity Account. By downloading the App you can access the following easy to use features: • Top up your account using the APP • You can Top Up in store • Manage your Payment Cards • Manage your account details • Access our Store Locator • View your Payment History ## Key features - Top up account via app - Manage payment cards - Manage account details - Access store locator - View payment history ## Is Top Up Now (NI Customers) safe? Top Up Now (NI Customers) appears safe based on user ratings. The AppsHunter Safety Score for Top Up Now (NI Customers) is 94 out of 100. This assessment is based on 2,876 user ratings, with an App Store average of 4.7 out of 5. ## Is Top Up Now (NI Customers) legit? Top Up Now (NI Customers) appears to be a legitimate app. The AppsHunter Legitimacy Score for Top Up Now (NI Customers) is 100 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (10 of 63) All indexed reviews: https://appshunter.io/ios/app/top-up-now-ni-customers/id1473011668/reviews.md ### 5/5 — Brilliant!!! *2026-04-27, version 1.3.0* Saves going to the shop ### 1/5 — Never works *2026-04-08, version 1.3.0* The app will be quick enough to take your money when topping up but will hardly ever actually work and give out a top up code. This latest update seems to have made it even worse as every time I try to top up it comes up with the same error and no code!! “There may have been a problem. Please check to see if you have received a payment confirmation before trying again” and i never receive anything!!!!!!! ### 5/5 — 22 campsie *2025-11-15, version 1.2* Easy to use and no hassle to top up ### 2/5 — Frustrating app *2025-05-14, version 1.2* Keeps logging me out. Resetting password, typing all the card details made very time consuming and unintuitive. If you're considering Electric Ireland, I'd suggest not to. ### 1/5 — Electric ireland top up app *2025-05-04, version 1.2* I have lost £50 on this app where the money has come out of my bank but I never received the codes. I have tried lots of times to phone electric ireland and no one answers the phone . Not good at all ### 2/5 — Unreliable online top up *2025-03-30, version 1.2* It’s getting really frustrating the extent to which the online top up service either just won’t work or won’t let make a payment above £20 ### 1/5 — Expensive *2025-02-15, version 1.2* Expensive - you have put me in highest tariff and not let me know- you have not processed my move to affordable energy. If I could give no stars I would but the lowest is 1 star. Thought you were a decent company but you’re pulling out of Northern Ireland so shafting customers who were loyal to you. ### 1/5 — Not great *2024-12-26, version 1.2* It used to be a great app but lately it takes 3 or 4 attempts to work. Very annoying. ### 2/5 — error app *2024-12-21, version 1.2* I top up with 44£ but the app did not work, showed an error. I called the company and they assure me the money will bounce back, but in my case, I have no money left and no electricity . And for the emergency they want to charge interested .Quite dissapointment ### 1/5 — Joan Floyd *2024-12-12, version 1.2* I think the process of making a payment online is filled with unnecessary questions… and a lot of faffing back and forth.. it could be made easier and therefore hassle free. ## Frequently asked questions about Top Up Now (NI Customers) ### Does Top Up Now (NI Customers) have ads? No, Top Up Now (NI Customers) is ad-free, allowing for an uninterrupted user experience. ### How often is Top Up Now (NI Customers) updated? The latest version, 1.3.0, was released on March 30, 2026. While specific update frequency isn't detailed, the app is actively maintained. ### What devices support Top Up Now (NI Customers)? Top Up Now (NI Customers) is available for iPhone and iPod devices. ### What is the age rating for Top Up Now (NI Customers)? The app has an age rating of 4+, making it suitable for a wide range of users. ### How can I top up my Electric Ireland Keypad account? You can top up your account directly through the app or by visiting a store. The app also allows you to manage your payment cards for easy transactions. ### Can I view my past payments with Top Up Now (NI Customers)? Yes, the app provides access to your payment history, allowing you to review past transactions and manage your spending. ### What user sentiment is reflected in the ratings for Top Up Now (NI Customers)? The app has a high rating of 4.7 stars from 2,876 ratings, indicating strong positive user sentiment and satisfaction with its functionality. ## Version history (last 4 releases) ### 1.3.0 — 2026-03-30 Bug fixes, performance improvements, and biometric sign-in. ### 1.2 — 2022-05-19 Postcode Look-up address functionality. ### 1.1 — 2019-11-13 New colour scheme changed. ### 1.0 — 2019-09-17 No release notes. ## More apps by PayPoint PLC - [Smart Prepay](https://appshunter.io/ios/app/smart-prepay/id1210743398) - [Collect+ StoreScan](https://appshunter.io/ios/app/collect-plus-storescan/id1444324173) - [PayPoint One Stock Manager](https://appshunter.io/ios/app/paypoint-one-stock-manager/id1445408762) - [TVL Pay](https://appshunter.io/ios/app/tvl-pay/id1523507093) - [PayPoint Southern Housing](https://appshunter.io/ios/app/paypoint-southern-housing/id1604230424) All apps by PayPoint PLC: https://appshunter.io/developer/1019559760 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-16.*