# TopCard Mobile — user reviews > 22 indexed App Store user reviews of TopCard Mobile by UBS Card Center AG, rated 4.40/5 from 185 ratings. - Source: https://appshunter.io/ios/app/topcard-mobile/id1417291822/reviews - App overview in markdown: https://appshunter.io/ios/app/topcard-mobile/id1417291822.md - Rating breakdown: 5★ 138 · 4★ 17 · 3★ 11 · 2★ 3 · 1★ 16 ## Newest reviews (4 of 22) ### 1/5 — Nach Update nicht mehr nutzbar *2020-09-22, version 4.0.3* Seit dem letzten Update kann ich mich nicht mehr einloggen. Es kommt nur der Hinweis „Probieren Sie es später „ Hotline ist dabei auch keine Hilfe ### 1/5 — Startet nicht stürzt permanent ab :-( *2020-03-11, version 2.0.6* Startet nicht stürzt permanent ab :-( ### 1/5 — Ziemlich schlecht funktionierend *2019-11-29, version 2.0* Kenne Deutsche Apps die besser und reibungsloser funktionieren . Hier wird einfach Mitternachts Funktionen abgebrochen. Manchmal kommt man nicht rein. Abrechnungspdfs verschwinden irgendwo hin. Wie wäre es mit einer Überarbeitung und Vereinfachung für den Anwender ? ### 1/5 — Sehr schlecht 👎 *2019-02-08, version 1.0.6* Leider nicht zu gebrauchen. Die App stürzt beim öffnen immer gleich ab. Wie kann man sowas auf seine Kunden loslassen? ## Most critical reviews (10 lowest-rated) ### 1/5 — Never opens *2026-03-31* After signing in, it never opens and stays with an eternal circle loading. **Developer response:** Thank you for your feedback. Have you updated the application to the newest version yet? ### 1/5 — App always sign out without reason *2026-02-26, version 4.8.65.0* App loses the data and always sign out without reason. Delay with receiving the confirmation code and ends with receiving a msg ### 1/5 — Pire société possible *2025-07-11, version 4.8.24.0* Si vous voulez vous tirer les cheveux gâcher vos vacances, ne jamais arriver à faire vos achats. Alors cours vite chez topcard, amusez-vous avec leur service clientèle qui ne sait même pas parler français qui ne sert à rien et qui ne comprend rien à ce que vous dites, et qui ne s’excuse jamais. Comment est-ce possible que les autorités suisses laissent une société pareille exercer ce métier ? Il suffit de lire les commentaires sur Google Et vous comprendrez. Ce que Je dis là. ### 1/5 — 2 Apps *2023-11-05* Wäre cool, wenn jede App eine zweite sinnfreie App ohne nutzen für den Kunden hätte. ### 1/5 — This App is impossible to understand *2023-07-08* Why have you made this so complicated? I have to repeatedly call and ask what I owe on the card. I hate this app. It is the most confusing of all the apps I deal with. Deborah Egger **Developer response:** Thank you for your feedback. We are always striving to improve our app on an ongoing basis. ### 1/5 — Payments *2023-06-17* Need to make it much easier to make a payment. **Developer response:** Thank you for your feedback. We will gladly forward it to our development team. ### 1/5 — Complicated *2023-05-26* I cannot have 2 cards with different currencies on the card. Customer service was rude and could not understand my issue. **Developer response:** We regret that our service did not satisfy you. We will forward your feedback regarding two cards in the app to our development team. ### 1/5 — Terrible UI in a time where banking apps need to be competitive *2023-04-29* Try to find your invoice. No, the actual invoice. Because you want to pay your bill, right? Click invoices, nope not there, click through and they’ll show all your transactions, but no due date or payment info. For that you have to tap the three lines at the top and go to *that* invoices menu. You’re still not there, because it looks like you’re looking at a balance sheet. I’m sure all this makes sense to the accountants, but they must be using another card, which is what we should do too. **Developer response:** We are sorry that you find the layout in our app confusing. Our customer service will be happy to help you with any questions you may have. ### 1/5 — Absolute horrible *2023-01-21, version 4.3.15* Of all card applications this one towers as the worst, it regularly crashes every other day then you need to reactivate all security which takes me 15 minutes before I can enter basic app functionalities. I will change credit cards just because of this poor app support. ### 1/5 — Useless *2022-08-23, version 4.3.15* Regularly forgets that i am already registered and tries to take me through the registration process (again). Then refuses to complete the registration since the device is already activated for the account. So have to deactivate and re-register. Useless ## Most praised reviews (8 highest-rated) ### 4/5 — Good *2020-12-24, version 4.0.11* All transactions show now and you get an instant notification. Also the remaining credit available. But no points are credited for your purchase ### 4/5 — Vitesse de transfert *2019-12-27, version 2.0* Depuis mon compte à votre compte ça pourrait être plus rapide ! Et comme ça votre service serait parfait ! Bravo pour cette application !!! 10x supérieur a Cumulus !!! ### 3/5 — Pity *2026-06-04, version 4.8.78* The number of times the card has been declined for no apparent reason is unsatisfactory ### 3/5 — Versione iPad *2019-08-02, version 1.3.7* Peccato non ci sia una versione « vera » per tablet. ### 2/5 — Hard to understand and use *2023-12-04* Bills, balance, open amounts, payment information- all very hard to understand and use, including compared to bank and credit card apps from Switzerland and US. **Developer response:** Thank you for your feedback, which we will be happy to forward to our development team. ### 2/5 — Stürzt beim Start ab *2019-12-16, version 2.0* Siehe Titel, weiter komme ich nicht. ### 2/5 — Non ci siamo *2019-03-25, version 1.0.6* A paragone di altre app per carte questa davvero riesce a deludere ogni aspettativa! Fate qualcosa per migliorarla! Non è neanche possibile accedere alle modalità di pagamento! ### 2/5 — Download Abrechnungen *2019-03-13, version 1.0.6* Grundsätzlich okay - aber leider können die Abrechnungen (Verzicht auf Papierrechnung) nicht als PDF heruntergeladen werden - somit für mich unbrauchbar! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*