# TOPCU Mobile Banking — user reviews

> 36 indexed App Store user reviews of TOPCU Mobile Banking by Tucson Old Pueblo Credit Union, rated 2.47/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/topcu-mobile-banking/id1065524800/reviews
- App overview in markdown: https://appshunter.io/ios/app/topcu-mobile-banking/id1065524800.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 8

## Newest reviews (10 of 36)

### 2/5 — Welcome to the 20th century

*2022-07-19*

Clunky, extra steps on a mobile are not intuitive, my 1Password doesn’t see mobile only net teller, trying to set up print auth… wish me luck. 

Would be helpful to be able to choose to see password when forced to enter manually. The 100th of a second a character shows is not helpful.

### 2/5 — App.

*2022-02-18*

The app is made very basic. Would be nice if we could transfer money into another account like chase offers. I always mobile deposit and it takes 20+ try’s. Very annoying.

### 3/5 — Login is unstable on iOS devices.

*2019-01-04*

Seems that the app needs some attention to be more stable and formatted for iOS.

### 5/5 — Annoying

*2018-09-23*

Being asked constantly to rate when I have is annoying

### 2/5 — Lock out

*2018-09-13, version 4.2.254*

Whatever you do. DO NOT forget your password.

### 5/5 — Peace of mind

*2018-08-17, version 4.2.254*

Very easy to use!

### 4/5 — PK

*2018-07-26, version 4.2.254*

Overall a good app, but it keeps asking to renew username and password every few days. Also would be good to see Visa card transactions.

### 4/5 — Memo for transfers

*2018-05-12*

It would be nice if you there was an option to put in a memo when doing a transfer. You can do that with online transfers but not on the app.
It would also be so great if you could make check deposits through the app.

### 2/5 — Meh!

*2018-02-22, version 4.2.254*

Tired of constantly having to re-enter username and password even though I save it on my phone. Also stops allowing biometric sign in quite often for apparently no reason.

### 5/5 — Great addition for TOPCU!

*2017-09-05*

Excellent app, easy and effective!  Now just add photo check deposit....

## Most critical reviews (10 lowest-rated)

### 1/5 — I am a member

*2024-07-19*

This app is so garbage, and there is no possible way to contact the bank directly. If you are a member please leave this bank asap and if you plan on joining this credit union there are many others in Tucson that are ten times better in quality and customer service.

### 1/5 — Absolutely horrendus

*2024-07-15*

The app is buggy, has a terrible habit with giving me popups and requires I take 18 million photos of my check to deposit it.

Im leaving this bank because of how awful this app is

### 1/5 — Topcu is awful

*2023-07-14*

Terrible

### 1/5 — Zelle doesnt work

*2023-04-18*

This app has so many problems and now its messing up a feature I use daily. Will be moving to another bank soon

### 1/5 — Zelle issues

*2023-01-23*

I too am having Zelle Issues. The credit union app does not preform so well. I have had a few too many issues with this credit union.

### 1/5 — Horrible

*2022-12-11, version 4002.0.0*

Horrible app, it won’t let me log in. Keeps saying my username is wrong and I try to reset it and it won’t accept my credentials but I was just trying to view my accounts and my accounts weren’t there to see because the app is glitching. It’s Sunday and now I cannot transfer my money to pay my bill due tomorrow. I’m very mad because there’s no one able to help today. Ridiculous app fix it!

### 1/5 — Terrible app

*2022-05-09, version 4.40.113*

Can’t even make a payment worts app ever

### 1/5 — Pain

*2019-09-19, version 4.19.128*

It’s a pain to try and log in when you don’t use it all the time and then you need to call because your account is locked.

### 1/5 — Check deposits

*2019-06-12, version 4.19.128*

This app needs to allow check deposits!

### 2/5 — Problems with zelle and updates

*2023-01-11*

Zelle said it’s compatible with TOPCU now but I got no update and looked all over the app and even logged in online and still can’t find where to access zelle through TOPCU… also don’t have any update for the app. App has always been buggy and confusing.

## Most praised reviews (10 highest-rated)

### 5/5 — Great new App

*2023-02-02, version 4005.5.0*

You can purchase bitcoin and send money with zelle with latest update

### 5/5 — Old Pueblo

*2022-05-13*

I’m always greeted with a friendly big smile when I walk in the door, The tellers are friendly and smart when they deal with you. FIVE STARS ALL THE WAY, The Apt Is So Easy To Maneuver

### 5/5 — Finally have mobile deposit

*2021-08-05*

I am thrilled that TOPCU finally deployed mobile deposit.

### 5/5 — Awesome, App.

*2021-06-15, version 4.25.191*

This App.is awesome to use and especially the use of the graph to your incoming and outgoing money spending.

### 5/5 — Mobile app

*2020-10-03*

Need to install mobile deposits

### 5/5 — It’s ok

*2020-08-30, version 4.19.128*

I don’t care

### 5/5 — Your jobs

*2020-08-13*

I am so grateful to all of you for doing such a good job all the time especially in these terrible times, everything you do is helpful and I’m grateful.

### 5/5 — Good App

*2019-05-15, version 4.19.128*

I use often, it's very easy to use.

### 5/5 — Idea for user friendliness

*2018-12-20*

I am very happy to be a member of TOPCU. It’s nice to have genuine people help with my financial needs. If you make the phone app the same way that USAA has their app then you would have everything you need for the services we can access and handle money matters.

### 5/5 — Good app

*2018-11-08*

I think this app is great, especially if you live outside of Arizona. All my account information at my fingertips.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
