# Topgolf — user reviews > 228 indexed App Store user reviews of Topgolf by TopGolf USA, Inc., rated 4.90/5 from 90,755 ratings. - Source: https://appshunter.io/ios/app/topgolf/id646322524/reviews - App overview in markdown: https://appshunter.io/ios/app/topgolf/id646322524.md - Rating breakdown: 5★ 83,776 · 4★ 5,674 · 3★ 788 · 2★ 146 · 1★ 371 ## What do users think of Topgolf? Overall sentiment: neutral **Pros** - 👍 Great service and communication - 🚀 Convenient reservation system - 💡 Helpful waitlist and wait time features - 🤗 Fantastic family and team building experience **Cons** - 🐛 Misleading reservation fees and policies - 🤔 Inability to use gift cards for reservations - 🤨 Inconsistent wait time estimates - 🤯 Buggy and unreliable app functionality **Commonly reported bugs** - Reservation booking issues - Leaderboards not updating correctly - Difficulties creating accounts on certain devices - Overlapping UI elements on smaller screens **Most requested features** - Allow adding and using gift cards in the app - Improve reservation management (change, cancel, etc.) - Integrate food/drink ordering within the app - Enhance game history and performance tracking ## Newest reviews (12 of 228) ### 2/5 — App doesn’t work *2026-07-19, version 4.10.1* Tried booking a bay today, I usually have no issues with this app. However it’s not even loading in, I can’t see any times available. I also can’t book anything online, and when I call to see if I can book with an actual employee the automated system just says “booking can only be done online” How do you guys expect us to book online if NO ONLINE platforms work!! ### 5/5 — Nice time *2026-06-28, version 4.9.0* Nice time fun place to be not enough food for that amount of money ### 4/5 — Spring cleaning *2026-06-24, version 4.9.0* Mats are beat up, screen fading or dirty, couch has stains ### 5/5 — 5/5 *2026-06-23, version 4.9.0* Great experience ### 3/5 — Performance Options *2026-06-20, version 4.9.0* Having an option to request your server via the app would be really helpful. It’s frustrating to need a refill or something not easily ordered via the app, but the server isn’t outside. With the in app ordering the servers tend to come around less often. ### 5/5 — Fabulous *2026-06-19, version 4.9.0* We always have a great time! ### 4/5 — Membership card *2026-06-12, version 4.9.0* Great app for everything but have the option for apple wallet for your membership card ### 5/5 — Easy Peasy *2026-06-11, version 4.9.0* App is easy to use to book reservations and to see what’s going on at Top Golf. ### 5/5 — Easy Breezy *2026-06-10, version 4.9.0* So easy to use and great to book ahead of time! ### 5/5 — Fun *2026-06-08, version 4.9.0* It is so fun ### 5/5 — Fun Pass *2026-05-26, version 4.7.2* I have so much fun that I bought the Summer Fun Pass!! I’m planning to come everyday ### 5/5 — Top golf *2026-05-25, version 4.7.2* Top golf is nice and really fun ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t identify certain venues *2026-08-02, version 4.11.2* It was pretty pointless as Watford or Surrey don’t come up on the app ### 1/5 — Horrible app *2026-07-28, version 4.11.0* Their waitlist feature has absolutely horrible UX. They’ll drop you from the waitlist with no chance to stay in so ultimately you’ll just end up waiting on premises anyway. ### 1/5 — Policy Problems on App *2026-07-25, version 4.11.0* I just want to book a one-hour bay, but the app forces a two-hour minimum even when the venue isn’t busy. That’s frustrating and doesn’t make sense. Customers should be able to book one hour when there’s plenty of availability. This policy makes me less likely to use Topgolf. ### 1/5 — At the venue - app doesn’t work *2026-07-12, version 4.10.1* I’m at a TopGolf, on their WiFi network, and I can’t order food or drinks through the app. I’m not satisfied. ### 1/5 — What the Hell *2026-06-22, version 4.9.0* What the heck I accidentally put that I don’t have a account and now I can’t change my membership ### 1/5 — Not So Fun Fun Pass *2026-06-20, version 4.9.0* The fun pass doesn’t cover times when people would typically want to golf so it’s been an added cost with no benefit ### 1/5 — Awful Support *2026-06-01, version 4.8.1* Try to change email in the app nearly damn possible. Call her 866 number got a virtual assistant absolutely awful. ### 1/5 — Dumb push notifications *2026-05-16, version 4.7.2* I get push notifications to sign up for a membership that I ALREADY HAVE! ### 1/5 — Wont Load *2026-04-04, version 4.6.0* This app doesn’t work! ### 1/5 — Garbage app *2026-04-04, version 4.6.0* App doesn’t work at top golf location. I’ve tried for months. Developers suck ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing Times *2026-08-20, version 4.12.2* TopGolf never misses with fun, laugher, food and drinks! We always create memories that last more than a lifetime! Just go ahead book a By and enjoy the time with friends and family ❤️ ### 5/5 — 4th time *2026-08-18, version 4.12.2* Great location! Great service and food!!- ### 5/5 — Parsippany Location *2026-08-08, version 4.11.2* App is quick, VERY simple, and has a “queue” type system where even if they are fully-booked you get in within a reasonable amount of time, like less than an hour both times I tried on a Friday & Saturday night. You can “enter” the queue before you leave your home to go there. 5 stars ### 5/5 — Top golf *2026-07-25, version 4.11.0* Top Golf never fails to provide great food in a challenge new games great atmosphere ### 5/5 — So cool *2026-07-19, version 4.10.1* This app is actually so cool. So handy and it’s awesome it can be a remote as well so you can enjoy the game and golf. 10/10 ### 5/5 — Good *2026-07-17, version 4.10.1* Good hit place ### 5/5 — Birthday *2026-07-14, version 4.10.1* Love it. ### 5/5 — Clarity *2026-07-11, version 4.10.1* The directions for the summer pass could be clearer with an alert that clearly states when an individual is booking out side the summer pass times. ### 5/5 — Top notch *2026-07-05, version 4.10* Best place in the world with an app that works amazing ### 5/5 — Best app *2026-07-05, version 4.10* So user-friendly, thank you so much for making it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*