# TOPGREENER — user reviews

> 90 indexed App Store user reviews of TOPGREENER by TopGreener,Inc., rated 4.80/5 from 3,508 ratings.

- Source: https://appshunter.io/ios/app/topgreener/id1412038052/reviews
- App overview in markdown: https://appshunter.io/ios/app/topgreener/id1412038052.md
- Rating breakdown: 5★ 2,940 · 4★ 430 · 3★ 98 · 2★ 15 · 1★ 25

## What do users think of TOPGREENER?

Overall sentiment: positive

**Pros**

- 🚀 Works perfectly
- 👍 Easy to use
- 🔧 Reliable
- 💡 Great app and hardware
- 👍 Simple to set up
- 🚀 Flawless functionality
- 👍 Awesome product
- 👍 Great device
- 👍 Fantastic
- 👍 Very good
- 👍 Honestly nothing to say
- 👍 Pretty Solid
- 👍 Works great!!
- 👍 Outlets work great
- 👍 Easy to use! I love it!
- 👍 Top of the line
- 👍 Works great
- 👍 Great product
- 👍 Satisfaction
- 👍 Great multi function outlet
- 👍 Great app and switches
- 👍 I Love it!
- 👍 A bright decision
- 👍 Works great!
- 👍 Most affordable electric meter
- 👍 Great product and app
- 👍 Electric monitoring without the fear of any issues. Finally!
- 👍 Works good
- 👍 Amazing

**Cons**

- 🐛 Stopped working and had to re-pair after 8 months
- 🐛 Buggy. Device's intermittently lose connection
- 🐛 Very hard to maintenance
- 🐛 Not a fine wine
- 🐛 Doesn't lock in your location time zone!!
- 🐛 Not able to scroll monthly usage
- 🐛 Account Went Missing After 2 Years
- 🐛 Corny app
- 🐛 Not working
- 🐛 Not able to view detail usage
- 🐛 Doesn't work with Alexa
- 🐛 Outlets work great, App could use a few tweaks
- 🔥 Smoking
- 🕰️ Daylight saving time adjustment needed

**Commonly reported bugs**

- Can't set the location
- Login and registration issues
- Unable to view detailed usage on older iPhones

**Most requested features**

- Apple Watch functionality
- More dimmers and wifi wall plugs in Canada
- Apple HomeKit, Google and Samsung automation integration
- Hourly usage data
- Power usage cost tracking
- Brightness control scheduling
- Sunset/sunrise synchronization
- Widget support
- Ability to see overall house and room consumption
- Confirmation prompt before turning off devices

## Newest reviews (13 of 90)

### 3/5 — Great App Except When Not

*2026-07-09, version 1.1.2*

I have several somewhat critical devices in this application. It is very challenging if they accidentally get turned off. One oddity I did find with this app is that often it will refocus the current item and there have been many times where I have turned off a critical device instead of the intended device. Fortunately, I’ve caught the error and turned it right back on again and minimize the damage.

### 4/5 — Scheduling

*2026-04-19, version 1.1.2*

30 nos of schedule task is not sufficient in crease it to 100

### 3/5 — Not bad but……

*2025-07-07, version 1.1.2*

Stopped working and had to re-pair after 8 months. Not the worst if you are next to the lights. But when you buy remote lights, I would think it’s because you are not always currently at that location. If you live in the same spot I would give 5 stars. But because I had to drive 5 hours to repair. Not the best

### 4/5 — 5 stars easily!!

*2024-11-29, version 1.1.2*

If the team can build the app so it’s works on Apple Watch?!

And,

Make more dimmers and wifi wall plugs available on the the market in Canada, please?!  I would outfit my entire home with your product!!!  Bought the TOPGREENER products on Amazon originally.  

Awesome!!  Even after 3yrs.  Still works perfectly.

### 3/5 — Can’t set the location

*2024-08-06, version 1.1.2*

I followed the instructions to change the device location, but the app always saves my current location instead of the location I selected on the map. Therefore, the temperature estimate is always 5 to 10 degrees different from the actual temperature where the device is. 

Thus, it’s impossible to set up the smart automation based on temperature.

### 3/5 — Good stand alone application

*2024-05-22, version 1.1.2*

I was not able to connect the interruptor with Alexa which was part of the objective. 
But as a stand alone application is good.

### 2/5 — Not a fine wine

*2023-10-16, version 1.1.2*

With age, apps and products should get better.  Not this company.  When this company’s first products came out, it wasn’t difficult to setup and connect to Alexa echo devices.  I just bought a set of wall plugs like the ones I bought before, but they will not connect with the new app, the olds don’t connect, only one switch connected to the app and I can’t share it with my Alexa app. No online help solves my problems.  I’m never buying another one of these again. I’m literally going to replace the of 25 devices that I got working with a name brand stuff that will work seamlessly with my echoes.  What a pain.

### 2/5 — Not able to scroll monthly usage

*2023-05-23, version 1.1.2*

Still not able to scroll monthly usage page on an iPhone SE. Please fix.

### 2/5 — Corny app

*2023-02-13, version 1.1.2*

There’s like 3 shortcuts no widgets no apple home kit nothing. I would much rather not use this app

### 2/5 — Not able to view detail usage

*2022-11-21, version 1.1.2*

Not able to view detail usage. I believe your team developed and tested on newest iPhones only. I am using iPhone SE 2020 and I am unable to click into the detail usage of each month. Please fix.

### 2/5 — Doesn’t work with Alexa

*2022-11-14, version 1.1.2*

Works great except that the Alexa app doesn’t sync up.

### 4/5 — Pretty Solid

*2022-11-08, version 1.1.2*

Sometimes when I go to turn off/on one switch it will flip the wrong one. I’ve been dragging down on the page to refresh before I toggle; seems to help. 

The app and hardware I have show current usage stats and history. That is why I selected the hardware that led me to this app. Do wish I could see more detail, ‘zoom in’ on the time/date, but am overall happy with what I got.

### 4/5 — Outlets work great, App could use a few tweaks

*2022-09-29, version 1.1.2*

I bought the energy monitoring smart outlets to help me see how much energy my appliances were using. The outlets work great for my needs and were easy to set up. 
The reason I only rated this a 4 star was because the app in general is decent but there's some things that are missing I think would be nice to have. 
1) getting a widget for the app would be nice, and not just one that can turn the outlets on/off but one that you can put the energy output in as well, so you wouldn't have to open the app just to see that. 
2) some way to "lock" the power button in the app. The devices I have hooked up to mine are computers and smart devices, which it's not very good for them to be getting flipped on and off, and with the giant power button on the devices in the app, it makes me nervous sometimes navigating the app.
3) this one isn't too bad, it's just something that would be cool/nice to see, is a cost section for the energy. Like being able to put in how much a kWh is and then have a spot for the total, at least for the month, if not the day/week/year.
Those are the main ones that come to mind as far as the app goes. Otherwise the outlets have worked great so far and I'll most likely be getting a few more in the future.

## Most critical reviews (10 lowest-rated)

### 1/5 — Mr

*2026-05-11, version 1.1.2*

being able to control outside the local network

### 1/5 — Stop

*2023-12-01, version 1.1.2*

Stop harassing me for feedback

### 1/5 — Very hard to maintenance

*2023-11-05, version 1.1.2*

I lose control at lest once a week and it is very hard to restart

### 1/5 — Doesn’t lock in your location time zone!!

*2023-09-03, version 1.1.2*

If you are traveling in a different time zone, let’s say in the other part of the world, your lights will go on/off in your traveling time zone and not the time zone of where you live!  I tried stopping location access while I was traveling but it keeps on using the time zone where I am at and not the time where it should be be.  

Also, during a power outage, the switches are very finicky and the light brightness usually goes to 0%.

### 1/5 — Account Went Missing After 2 Years

*2023-03-09, version 1.1.2*

My phone offloaded the app so I re-downloaded it. Upon opening TG, I was logged out. I tried logging back in with my email to no avail. When using the forgot password feature, it said my account “does not exist”. My account basically just disappeared into thin air after 2 years. Highly disappointing as I will now have to re-make my account and reinstall each individual plug.

### 1/5 — Not working

*2022-11-27, version 1.1.2*

Registration in app and on the website does not work. Do not use or buy this product. 
This app should not be behind a login, the user should simply connect to outlets they have authorized by pressing the button and pairing.

### 1/5 — Hmmm

*2022-08-04, version 1.1.2*

Ok, just wrote a review and then searched by most recent.  My review didn’t show up.  Guess that means you are vetting bad reviews for TOPGREENER.  Would like to tell people that the product was good but unusable due to a crappy app.   Guess you want $ from topgreener more than negative input.  Will search somewhere else for a better smart switch.

### 1/5 — Will not pair

*2020-03-29, version 1.1.0*

I ordered a 4 pack of plugs and wasted several hours trying even at least one of them to pair to my network any and every way the listed. Never worked. Tired of dealing with something that doesn’t work.

### 1/5 — Can't schedule with brightness control

*2019-04-07, version 1.0.3*

I'm bummed.  I like a lot about the switch and the software seems very reliable, but the main reason I bought the dimmer switch was to be able to setup a schedule for different brightnesses. Sadly there is no way to configure a specific brightness at a certain time of day. It seems obvious for a smart dimmer switch, but brightness is absent from their schedule UI, and time is not an event trigger in their scenarios UI.

### 2/5 — Buggy. Device’s intermittently lose connection.

*2023-12-31, version 1.1.2*

If this system worked consistently, that would be great, but it doesn’t. The devices constantly lose connection and need to be reconnected to Wi-Fi. It’s not a problem with my Wi-Fi. I have a very strong mesh system. I have 88 Topgreener devices (switches, dimmers, plugs and relays) installed so my connection issues are not isolated to just a few devices; it seems that all devices are unreliable. 

The app could also use a UX update. When you have 20 or so rooms the slider menu is really not ideal. A list menu would be much better when you have this rooms configured.

## Most praised reviews (10 highest-rated)

### 5/5 — Nathan

*2025-10-20, version 1.1.2*

It works perfectly!

### 5/5 — Very good!

*2025-03-22, version 1.1.2*

So very good!

### 5/5 — Honestly nothing to say

*2025-02-17, version 1.1.2*

When there is an app and a hardware with no issues you could give easily 5 stars. And this one is for sure 5, no issue at all hardware and software after 3 years of use. If you change the look of the app it will be good cause it looks old.  the options in the app made it the best app ever especially the countdown timer option is awesome.

### 5/5 — Simple programmable plug.I use it for a recirculating pump  .

*2024-11-11, version 1.1.2*

It’s fantastic

### 5/5 — Honestly nothing to say

*2024-03-23*

When there is an app and a hardware with no issues you could give easily 5 stars. And this one is 5 no issue at all hardware and software after 3 years of use. If you change the look of the app it will be good. But the timer option is awesome.

### 5/5 — More options

*2023-07-04, version 1.1.2*

It would be nice if these devices could work with Apple HomeKit, Google and Samsung automation. I get the feeling it only works with this app on this phone.

### 5/5 — No issues whatsoever

*2023-02-01, version 1.1.2*

I’ve had these in constant use for years now. They’re absolutely 100% functional, without any issues at all. I’m amazed. And a customer for life.

### 5/5 — After 2 years, no problems

*2023-01-20, version 1.1.2*

The app is simple and easy to setup. Rock solid!
I am now at 45 TOPGREENER devices in our home (Dimmers, Switches, Plugs, etc…). They all have worked flawlessly for over 2 years. I added a skill to Amazon Alexa and I control pretty much the entire house by voice. 

My lessons learned are give each unit you install a simple name. Plus, make a list mapping the MAC addresses to name and location of the device. You could map the IP addresses also, but if you use DHCP and you have a power failure or you reboot your router, the addresses might change. So MAC address mapping is the way to go. So if you ever have wifi issues, you can easily find which device is offline or other.

Great products, simple to use app and adding the TOPGREENER skill to Alexa is a big plus. Recommended!

Summary: if you plan on converting your home to an automated home, you need to be slightly geeky and understand some safe basic electric principles, Wi-Fi knowledge, IP addressing and what DHCP is, understand MAC addresses and if you use Alexa, well, you need to know how to add a skill. Oh, and make sure you have a good firewall/IDS as to not let the bad guys into your network and do crazy things to your home automation!

### 5/5 — GOOD JOB REALLY

*2023-01-12, version 1.1.2*

good investment

### 5/5 — Works great!!

*2022-11-07, version 1.1.2*

Easy app, works great with Alexa via voice command. Couldn’t be happier, I own like 20 of the plugs

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-20.*
