# TOPS Driver — user reviews

> 47 indexed App Store user reviews of TOPS Driver by TXI SYSTEMS, INC, rated 3.33/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/tops-driver/id789791409/reviews
- App overview in markdown: https://appshunter.io/ios/app/tops-driver/id789791409.md
- Rating breakdown: 5★ 6 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 4

## Newest reviews (13 of 47)

### 3/5 — Notifications stuck on rotating thingy

*2024-05-24, version 2024.5.16*

It asked me if I want to be enrolled for push notifications. Of course I do, so I hit yes and it’s still there just spinning and spinning like dory.

### 3/5 — Android picture uploads

*2024-04-06, version 2024.4.1*

When it errors and you clear the error, there’s no way to get the upload to restart like there is on the apple version of the app

### 3/5 — New calls and maps options

*2023-05-17, version 2023.5*

It is very irritating to have to close the app completely down and reopen it in my phone to see my new calls. Even if I am getting the push notification to my phone, I still have to do this to have the call pop up on my Home Screen. Please Fix
Also, it shows I have an option to use apple or google maps as a default for navigation. Apple Maps struggles in the Nashville area and even has some wrongly named roads. I try to select google maps as the default but it still auto opens to Apple Maps regardless on my iPhone. More often than not, I end up going out of the app and typing in the address into google maps myself just to avoid headaches.

### 2/5 — Less then standard

*2022-11-03, version 2022.8*

Why I’m I not able to decode Vin by plate. This was an amazing option.

### 3/5 — Help

*2022-02-25, version 2022.2*

Push notifications not working. Won’t let me enroll on push notifications

### 3/5 — ****HELP****

*2021-03-19, version 2021.11*

Driver unable to access photos to see if they have been uploaded. Keeps displaying error message NOT AUTHORIZED.   Please fix

### 3/5 — Fix

*2021-03-01, version 2021.9*

The iPhone Version u can’t use navigation on it please fix

### 2/5 — Can’t read vehicle info

*2021-03-01, version 2021.9*

The font in the vehicle section is all white, can’t read it with a white background. Was working before the last update.

### 4/5 — Love the new updates except....

*2021-02-22*

Would be great if the pick up and drop were higher up in the page so scrolling was not necessary if you need to eyeball it while driving. Also the text is very tiny and can be hard to read while driving.

### 1/5 — Calls

*2021-02-04, version 2021.3*

Also why does my new call never pop up on the app I have to hit refresh every time. Kinda dumb to have to call your driver almost every time to tell them they have a call don’t you think?

### 1/5 — Horrible update

*2021-02-03, version 2021.3*

I hate using the app now.  A month ago it was just fine.  The address being on every tab was perfect.  Why remove it???

It’s no longer (IMO) user friendly

### 1/5 — Photos/Notes

*2021-01-28, version 2021.2*

Like the previous guy said about not doing portrait photos anymore and also can’t do commas and some other characters in the notes anymore

### 1/5 — Tow Driver

*2021-01-28, version 2021.1*

System constantly crashing messing up my-money

## Most critical reviews (10 lowest-rated)

### 1/5 — Wow

*2026-04-11, version 2025.11.20*

If you’re looking for an app that when you go to do a job and you need to save pictures and you need to save important information in case you ever have to go to litigation which in this business you are this app right here this is not your best friend this will be your worst enemy. The app is easy to use and  this app decide when it wants to save things. It decides how it’ll save it so yeah this if you’re looking for an app to have your back if you ever go to litigation, this is not it.

### 1/5 — Update 7/2025

*2025-07-10, version 2025.07.09*

Keeps saying new version available after i already updated it… its annoying

### 1/5 — inconsistent

*2025-05-16, version 2025.1.16*

Delete the app reinstall the app every time you don’t get notifications. This will help you get notified

### 1/5 — Top!

*2024-11-06*

I wish it were better. Not getting my notifications. Uninstalling reinstalling. Check. Same day later in the day don’t get the notifications redo it again didn’t work uninstalling uninstalling gonna try to get it again for tomorrow. Wish me luck thanks stop.

### 1/5 — Phots

*2024-11-01, version 2024.10.22*

Photos still not saving to phone library 
Still have issues 
Also would be helpful to add custom info: Name Phone#

### 1/5 — Why are you messing with the light

*2024-01-31, version 2024.1.30*

You cannot use the flashlight now. why do you think it’s necessary for your app to have control of the light I need to use it for vins but now I can’t thanks a lot

### 1/5 — Hate the update

*2023-04-26*

Why do I have to upload my photos from the phone library now 
Stupid and waste of time

### 1/5 — Fix the problems!

*2022-09-13, version 2022.5*

I see all these updates and new options get added….how can u add more options to an app and NOT FIX THE PROBLEMS EVERYONE COMPLAINS ABOUT. Fix the notifications before adding anything else to this lame app. Dispatch has to always call or text drivers to let them know they sent them a call. If you fix the basic function of notifications maybe you shouldn’t be running an app.

### 1/5 — Worthless

*2022-05-03, version 2022.2*

This is the most worthless app I've had the pleasure of dealing with. They obviously do not read their reviews being nothing ever gets fixed. Vin reader use to work great but is complete garbage now. Pictures do not upload as well. All pictures fail to upload daily. I can not imagine a company paying to use your garbage app and computer system.

### 1/5 — WTH!!!

*2021-02-27, version 2021.9*

Everything was running decent, now all my vin and plate info text comes up white. Come on, I miss the pre-update tops driver. At least I had few problems and it caused a lot less headache. Getting old Tops, get it together

## Most praised reviews (10 highest-rated)

### 5/5 — TOWING24/7

*2026-06-08, version 2026.6.1*

RELIABLE APP FOR TOWING INDUSTRY.

### 5/5 — Money Maker

*2023-05-17, version 2023.5*

This app has increased revenue

### 5/5 — Maps

*2021-03-03, version 2021.10*

Getting error with the maps no pickup locations found

### 5/5 — Darkmode?

*2019-09-26, version 2019.8*

Dark mode would be nice.

### 5/5 — Finally Push Notifications!

*2017-03-16, version 4.0*

Fantastic re-write! Push notifications! My photos aren't lost. I can create new calls on the road! I can see past calls. All around better!!

### 5/5 — Works great with TOPS

*2014-02-11, version 1.02*

Works great with TOPS!

### 4/5 — Pictures

*2024-10-25, version 2024.10.22*

Pictures are not uploading to phone only to app very necessary always good to keep pics in library in case needed for anything please fix

### 4/5 — Not Authorized

*2021-03-16*

With the last update I keep receiving message at bottom of the screen saying not authorized and pictures are not showing to upload when I pull down to refresh

### 4/5 — Maps

*2021-03-05, version 2021.11*

Can we get the maps deal fixed, I know before you could tap on the pick up location and it would open maps immediately now it says no location found, so if that could be fixed I’d be happy

### 4/5 — Phone calls!

*2021-03-04, version 2021.11*

Cant make Phone calls like before, now I have to dial the number instead of just clicking the phone number like before. I really like evrything else.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
