# Torbay Taxis Passenger App > Taxi booking and tracking app with real-time updates and flexible payment. (iPhone/iPad app by Torbay Taxis Limited.) - Source: https://appshunter.io/ios/app/torbay-taxis-passenger-app/id601312569 (this page in markdown: same URL + `.md`) - Developer: [Torbay Taxis Limited](https://appshunter.io/developer/1405625159) - Category: Travel - Price: Free - Rating: 3.67/5 from 3 App Store ratings · 40 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 43 MB - Languages: English - Released: 2013-02-26 - Data updated: 2026-08-18 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/torbay-taxis-passenger-app/id601312569/reviews.md ## What is Torbay Taxis Passenger App? Welcome to the Torbay Taxis booking App! Through this app you can: • Order a taxi • Track the vehicle on the map as it makes its way towards you! • Receive real-time notifications of the status of your taxi • Pay by cash or with card • Order a taxi for an exact pick-up time • Store your favourite pick up points for easy booking ## Key features - Order a taxi - Track vehicle on map - Real-time notifications - Pay by cash or card - Schedule exact pick-up times - Store favorite pick-up points ## Recent user reviews (10 of 40) All indexed reviews: https://appshunter.io/ios/app/torbay-taxis-passenger-app/id601312569/reviews.md ### 5/5 — Absolutely Perfect *2026-08-16, version 36.23.0* Absolutely perfect in every way … perfect kind and friendly driver Thank you Susie x ### 3/5 — Late Taxi *2026-07-20, version 36.23.0* Why is the driver not allocated until after the pick up time. This has happened before and today I had to wait 20 minutes at Torquay railway station while a driver came from Teignmouth. This was in spite of booking two hours earlier. It seems to me you have to book the day before if you want to get a cab on time and only then if you want it to come at 6 am. This is not acceptable. Very disappointed with this firm. ### 4/5 — Decent company , alright app , pre-booking needs fixed though as others have also said . *2026-05-08, version 36.22.0* Torbay Taxis have become my number one go to they are usually the most available firm with lots of drivers I find the app mostly easy to use and once you get used to it brilliant, the only negative I have to say about it is that when you pre-book a cab it won’t be there for that time and it only starts looking for drivers when its time , or once it was like 6/8 mins before pick-up time and i went in the app to check and it refreshed it and started looking for a driver, thankfully I wasn’t in a rush but I could understand and would be equally upset as the other customer that made a similar statement but other then that its a good company, I will change my review to 5* if this issue is raised with your app developers to coincide with your systems for pre-booking to show whether it is possible for that time to be achieved 🙂 ### 1/5 — Useless *2025-10-01, version 36.20.0* Every time I try to register or log in it just says error occurred. Different number and emails used and same error message. Annoying. ### 5/5 — Pre-book *2025-07-31, version 36.19.0* I have never had a problem with pre-booking. The taxi has always arrived at the allotted time (or even slightly earlier) and I would definitely recommend!! ### 5/5 — Torbay Hospital & Return *2025-06-05, version 36.19.0* Thursday AM . Excellent ! Very pleasant and courteous drive , making an enjoyable drive . ### 2/5 — Poor app *2025-05-16, version 36.15.0* App don’t allow you to book for more than 4 people. Even the drivers say other customers complain about it. ### 1/5 — No point pre-booking *2025-05-16, version 36.15.0* Having pre booked taxis twice with this firm with many hours notice, each time the car wasn’t allocated until after the requested pick-up time! The first time the allocated car ended up coming from across the opposite side of the bay and we ended up being over 30 mins late for our appointment despite originally booking with plenty of time to spare. The second time, the car allocated was 15mins away despite another of their cars dropping off just a few hundred meters up the road just minutes before. ### 5/5 — My taxi ride. *2025-04-21, version 36.14.0* It was a short journey, but I had to get my car back from the garage the driver was very nice well mannered as all of your drivers have been in the past thank you. ### 1/5 — Can’t be on time for pre booked rides *2025-02-26* I booked a taxi more than 12 hours in advance for 8:30am. At 8:34am I didn’t have a car allocated to me and no indication in the app or via message that they were running behind. In the app it appeared as though there were cars free in the area. I canceled my prebooking because I had no notification from the company that they were running behind and I thought I might have success requesting one of the nearby cars in the app (you can’t have a prebooking and make another ad hoc request within 20 minutes of each other). I then got a pop up saying “we’re busy, no rides can be booked until 9am”. I called the number and got into a pissing match with the guy on the phone who blamed me for canceling even though my ride wasn’t on time. His excuse was “we can’t always be on time” and further compared themselves to buses and trains which aren’t on time. At least buses and trains give an ETA! I called Torbay Cab Company and had a ride within 10 minutes. Will not use Torbay Taxi. ## Frequently asked questions about Torbay Taxis Passenger App ### What can I do with this taxi app? This app allows you to order a taxi for immediate or scheduled pick-ups. You can track your assigned vehicle on a map as it approaches, and receive real-time notifications about your taxi's status. It also supports payment by cash or card and lets you save your favorite pick-up locations for quicker bookings. ### How do I pay for my taxi? The app offers flexible payment options, allowing you to pay either by cash directly to the driver or by card through the app. This provides convenience based on your preference at the time of your journey. ### Can I book a taxi for a future time? Yes, you can order a taxi for an exact pick-up time in the future. This feature is useful for planning your journeys in advance, ensuring a taxi is available when you need it. ### Is this app available for all devices? The provided description does not specify compatibility with different operating systems or device types. However, it is designed as a passenger app for booking taxis. ### How does the vehicle tracking work? Once your taxi is booked and assigned, you can view its location on a map in real-time as it travels towards your pick-up point. This helps you estimate arrival times and reduces waiting uncertainty. ## Version history (last 5 releases) ### 36.23.0 — 2026-06-08 To make it simpler and more reliable for you, we update the passenger app as frequently as we can. This release brings improvements to the booking experience for better stability and performance. ### 36.22.0 — 2026-02-02 To make it simpler and more reliable for you, we update the passenger app as frequently as we can. This release brings improvements to the booking experience for better stability and performance. ### 36.21.0 — 2025-10-27 To make it simpler and more reliable for you, we update the passenger app as frequently as we can. This release brings improvements to the booking experience for better stability and performance. ### 36.20.0 — 2025-09-26 To make it simpler and more reliable for you, we update the passenger app as frequently as we can. This release brings improvements to the booking experience for better stability and performance. ### 36.19.0 — 2025-05-30 Introducing the new Complaints Management feature! Now you can easily raise and track any issues from your past rides, right from the app. ## Apps similar to Torbay Taxis Passenger App | App | Rating | Price | Category | | --- | --- | --- | --- | | [Platinum Transport](https://appshunter.io/ios/app/platinum-transport/id1529414880) | — | Free | Travel | | [Lasagrada Hotel Istanbul](https://appshunter.io/ios/app/lasagrada-hotel-istanbul/id1530344120) | 4.9 (7) | Free | Travel | | [Rowerem przez historię](https://appshunter.io/ios/app/rowerem-przez-historie/id1530339900) | — | Free | Travel | | [Taxi Bis Zielona Góra](https://appshunter.io/ios/app/taxi-bis-zielona-gora/id1530284660) | — | Free | Travel | | [Automobile and Fashion Museum](https://appshunter.io/ios/app/automobile-and-fashion-museum/id1530388080) | — | Free | Travel | | [meuHEBB](https://appshunter.io/ios/app/meuhebb/id1522565420) | — | Free | Travel | ## More apps by Torbay Taxis Limited - [Torbay Taxis Driver App](https://appshunter.io/ios/app/torbay-taxis-driver-app/id6702024340) All apps by Torbay Taxis Limited: https://appshunter.io/developer/1405625159 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*