# Toronto Hydro — Outage map & account access > Utility app for outage maps, account management, and service requests. (iPhone/iPad app by Toronto Hydro.) - Source: https://appshunter.io/ios/app/toronto-hydro/id1587483619 (this page in markdown: same URL + `.md`) - Developer: [Toronto Hydro](https://appshunter.io/developer/1587483621) - Category: Utilities, Productivity - Price: Free - Age rating: 4+ - Requires: iOS 15.0 · 10 MB - Languages: American English - Released: 2022-05-10 - Data updated: 2026-08-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/toronto-hydro/id1587483619/reviews.md ## What is Toronto Hydro? The Toronto Hydro mobile app provides access to outage and construction maps, your online account, and other online tools and services. Download the app to: • View details on current outages • Report an outage in your area • Find information on planned outages and construction projects in your area • Access your account to view your Toronto Hydro bills, sign up for outage notifications, register for eBills and more • Use tools and services, such as our report a problem feature and service request forms • Access our contact options Terms and conditions are available online at torontohydro.com/terms-conditions. ## Key features - View outage details - Report outages - Access account information - View bills - Sign up for notifications - Report problems ## Recent user reviews (10 of 29) All indexed reviews: https://appshunter.io/ios/app/toronto-hydro/id1587483619/reviews.md ### 1/5 — Not functioning properly *2026-03-30* The app doesn’t toggle between multiple accounts. Very frustrating when trying to access bills. Also, does not download bills so you can print them. Please fix ### 1/5 — Buggy Application *2026-03-27* The app is completely broken, it keeps asking for a login every single time I try to open a new page. Can’t download the receipt!! ### 1/5 — If it’s not broken, then don’t fix it *2026-03-04* The app worked just fine. I don’t know why they have to change everything now. Everything is unusable. I don’t get it if it’s not broken then don’t fix it. What has this world come to? Why do I need to take 30 minutes? Just look at my water bill When is the big rock gonna come and just hit us? ### 1/5 — App doesn’t work *2026-03-01* App doesn’t display any of my account information. Keeps saying ‘This Feature Currently Unavailable.’ ### 3/5 — App is not functioning properly *2026-02-25* None of the links or pages seem to be loading or working. Works fine on the website, not nothing shows up on the app except for the main screen. ### 1/5 — Cannot view usage *2026-02-23* What’s the main purpose of an energy usage app? To view your usage. Cannot do that with Toronto Hydro’s own app. Telltale signs of contracting out app development. ### 1/5 — This is what I’d expect *2026-02-08* New Face ID update is terrible, app doesn’t even function anymore, I’m sure they got the ttc technicians working on the fix ### 1/5 — Trash *2026-01-26* Bunch of incompetent techies running an app that is so important for the city! This is why we need immigration!!! ### 1/5 — FaceID Update makes the app nonfunctional *2026-01-22* The app is unusable with the FaceID challenges. Every time I attempt to select a menu, change an account, etc. it requires a login and returns to the Home Screen. ### 1/5 — The new update doesn’t work *2026-01-16* Since I’ve updated the app, I can’t use it because it goes through an endless face ID for every click and send you back to square one! Please fix this glitch. ## Frequently asked questions about Toronto Hydro ### What can I do with the Toronto Hydro app? The Toronto Hydro app allows you to view current and planned outage maps, report outages in your area, access your account to view bills and sign up for notifications, and use tools like the report a problem feature. ### Is the Toronto Hydro app free to download? Yes, the Toronto Hydro app is free to download and use. It does not have any in-app purchases or advertisements. ### What devices does the Toronto Hydro app support? The Toronto Hydro app is available for iPhone and iPod devices. It is not currently available for Android devices. ### How often is the Toronto Hydro app updated? The Toronto Hydro app was last updated on January 28, 2026, with version 2.3.3. The release date for the app was May 10, 2022. ### Can I report an outage using the Toronto Hydro app? Yes, you can easily report an outage in your area directly through the Toronto Hydro app. This feature helps the utility company quickly identify and address power disruptions. ### Does the Toronto Hydro app provide information on construction projects? Yes, the app provides information on planned outages and construction projects in your area, helping you stay informed about potential service interruptions. ### How can I access my Toronto Hydro bills through the app? You can access your Toronto Hydro bills by signing into your online account within the app. You can also register for eBills for convenient digital access. ### What is the age rating for the Toronto Hydro app? The Toronto Hydro app has an age rating of 4+, making it suitable for users of all ages to access utility information. ## Version history (last 5 releases) ### 2.3.3 — 2026-01-28 Login will happen automatically, with or without Face ID, allowing users faster access. Additionally, your session will remain active for 20 minutes even if the app is closed. You can manage FaceID and remove credentials in the new Settings menu. Fixes were applied to stabilize the application login, as some users reported issues. ### 2.3.0 — 2025-11-03 We’ve added Face ID authentication for a faster, more secure login on supported iOS devices. When enabled, your session will stay active for 20 minutes, even if the app is closed. You can manage Face ID preferences in the new Settings menu. ### 2.2.0 — 2025-01-06 Version 2.2.0 of the Toronto Hydro mobile app includes an enhanced look and feel, a new login page for Toronto Hydro customers accessing their self-serve portal, and a new Frequently Asked Questions section available within the app. ### 2.1.0 — 2024-06-04 New and improved outage map ### 1.1.1 — 2023-08-08 Performance enhancements and bug fixes ## Apps similar to Toronto Hydro | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyRogers - Manage your account](https://appshunter.io/ios/app/myrogers-manage-your-account/id337618972) | 4.5 (2,797) | Free | Utilities | | [1VALET](https://appshunter.io/ios/app/1valet/id1488970038) | 4.5 (834) | Free | Utilities | | [Seneca OneCard](https://appshunter.io/ios/app/seneca-onecard/id1622451390) | — | Free | Utilities | | [BlueBox](https://appshunter.io/ios/app/bluebox/id1580163685) | 3.0 (2) | Free | Utilities | | [Rogers Xfinity](https://appshunter.io/ios/app/rogers-xfinity/id1447392481) | 4.3 (494) | Free | Utilities | | [Freedom Mobile My Account](https://appshunter.io/ios/app/freedom-mobile-my-account/id891807900) | 1.9 (18) | Free | Utilities | ## Related topics [hydro ottawa](https://appshunter.io/ios/topics/hydro-ottawa) · [manitoba hydro](https://appshunter.io/ios/topics/manitoba-hydro) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*