# Toronto Raptors — user reviews > 87 indexed App Store user reviews of Toronto Raptors by Maple Leaf Sports & Entertainment, rated 4.50/5 from 51 ratings. - Source: https://appshunter.io/ios/app/toronto-raptors/id563960448/reviews - App overview in markdown: https://appshunter.io/ios/app/toronto-raptors/id563960448.md - Rating breakdown: 5★ 44 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 5 ## What do users think of Toronto Raptors? Overall sentiment: negative **Pros** - 👍 Good for updates - 👍 Easy to use - 👍 Great for Raptor news - 👍 Smooth app performance - 👍 Convenient for in-venue use - 👍 Good for accessing tickets - 👍 Helpful for finding concessions - 👍 Good for following scores - 👍 Nice games to play - 👍 Useful for game day - 👍 Provides interesting facts - 👍 Keeps me updated **Cons** - 🐛 App crashes frequently - 🐛 Buggy and frustrating experience - 🐛 Difficult to log in - 🐛 Tickets not showing up - 🐛 Ticketmaster connection issues - 🐛 Too many notifications - 🐛 Invasive notifications - 🐛 Confusing game flow/scores - 🐛 Complicated ticket access - 🐛 Unreliable for season ticket holders - 🐛 Old app was more user-friendly - 🐛 In-seat ordering issues - 🐛 Video not playing - 🐛 App doesn't load - 🐛 Ads on highlights - 🐛 Slow performance - 🐛 Forces account creation - 🐛 Time stamp error in feed - 🐛 Promo codes not working - 🐛 Glitchy experience - 🐛 Can't delete calendar events - 🐛 Old app was better **Commonly reported bugs** - App crashes when trying to get tailgate tickets - App constantly needs re-login due to bugs - Screen never loads when posting/canceling tickets - Ticketmaster account connection loop - Tickets not appearing in the app - Fan Access and contest features are buggy - Notifications pushed even when turned off - Dynamic Island widget cannot be turned off - Inaccurate game scores and play-by-play display - Cannot see tickets in the app - Error accessing tickets and membership information - App incompatible with older iPads - No notifications or score updates - Error on account creation - Post-game videos do not play - App doesn't load - Time stamp error in the Feed - Latest update crashes when clicking on offers - Password reset locks email - Calendar events cannot be deleted - Promo codes not working - App is slow and broken - Performance issues, never loads correctly - Crashes constantly - Notifications stopped working after phone upgrade - Unable to sign in **Most requested features** - Go back to first come first serve for tailgate tickets - Get another app for tickets - More granular notification control - Add more articles and match reports - Chat bot for concession food - Add ability to listen to and watch all games - iOS 14 style widgets - Widget with upcoming games and scores - Improve FastBreak game controls - Remove ads on highlights - Add help feature for password resets - Add pregame/postgame interviews back to Feed - Apple Watch app ## Newest reviews (15 of 87) ### 2/5 — Can’t get Tailgate tickets *2026-04-17* I try to get tailgate tickets for the raptors playoffs but the app crashes everytime. I wish the raptors would go back to how they did it before back in 2014 where it was first come first serve or get another app to get tickets. Smh ### 2/5 — Sad *2025-12-19, version 19.0.2* Not a computer savvy but, I bought 2 tickets online, had to download an app, had to create an account, to see my ticket, had to download this app, create another account, and now… cannot even see my tickets… way to complicated. ### 2/5 — Can’t connect to ticketmaster *2025-12-07* I’ve had issues with the Raptors/MLSE app not properly linking to my whenever I try to enter draws, the app says my Ticketmaster account isn’t connected even though it is. I’ve tried reinstalling, logging in and out, and even contacting support with no success. The Fan Access and contest features are very buggy and need improvement. Hoping this gets fixed soon. ### 3/5 — Two apps to access ur tickets lol? *2025-11-19* Ridiculous to have to view tickets on another app where it was previously usable thru the ticketmaster app. ### 4/5 — Good app *2025-03-03* Nice app but why’d you remove custom app covers ### 2/5 — Tickets *2025-02-20* Went to view my game tickets day before event. Not found! Had to go inner web and open ticket master to find them. What a mess **Developer response:** We appreciate your feedback regarding the difficulty in accessing your game tickets. It’s understandable how frustrating that can be. Thank you for sharing your experience, as it helps us identify areas for improvement. We hope your next experience is much smoother. ### 2/5 — Flakey *2025-02-02* When the app works it’s pretty good but it constantly kicks you out and makes you sign in. As a season ticket holder I’m transferring and selling tickets and the apps unreliability is annoying. The integration with Ticketmaster is not a plus. **Developer response:** We appreciate your feedback about the app's reliability and are sorry to hear about the challenges with signing in, especially as a season ticket holder. Your experience is important to us, and we recognize the impact this has on managing your tickets. Thank you for sharing your thoughts. ### 2/5 — update *2025-01-29* The old AP was much more more user friendly **Developer response:** We appreciate your feedback about the user-friendliness of the new app compared to the old version. Your insights are important to us as continually strive to enhance the experience. Thank you for sharing your thoughts. ### 2/5 — Can’t use it anymore *2024-10-17, version 18.8.0* Gametime was so fun and such an incentive to open the app. Miss it…But now..can’t open the app because my iPad is too old, so it’s frustrating…🥲 ### 1/5 — Keeps getting error on account creation *2023-12-05, version 18.7.8* It is not very usable with errors happening again and again ### 1/5 — Higher tickets, less service *2023-11-16, version 18.7.8* Why did you take away in seat ordering for the 300s. My rating will be 1 until it’s back ### 1/5 — In seat delivery. 1 hour wait. *2023-04-13, version 18.7.4* I had to cancel it in the end. ### 1/5 — Update s *2023-02-08, version 18.7.2* Won’t let me use it without my old phone. Ageist ### 1/5 — No video playing on my iPad *2023-02-04* Have reinstalled multiple times, but the post game videos will not play. The app ends and sends me to the home page. Very bad. ### 4/5 — LEZ GO RAPTORS *2022-11-19, version 18.7.0* Just cool. Nice games to play. Maybe add more articles to read and match reports to read. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app for managing tickets, extremely buggy *2026-04-01* As a season ticket holder for the last 2 years, this is an awful application. I constantly have to log in and out because it gets buggy. It takes me 20 minutes just to post tickets for sale and cancel listings because the screen never freaking loads. Seriously, this is a pathetic application and you should fire all developers involved as the clearly do not know how to build a production grade application. It’s frustrating to the point where I may have to cancel my season tickets since managing them on this app is extremely time consuming and frustrating ### 1/5 — Not Functional *2026-02-06* The app simply does not function properly. I can see that my ticketmaster account is connected in my profile but whenever I try to enter a contest, it takes me to a different page asking to connect my Ticketmaster account. I sign in to Ticketmaster successfully on that page, go back to enter the contest and it takes me back to that sign in page. Just a loop of sign ins making it impossible to enter giveaways making this essentially a useless marketing app. The app works for my partner so it seems it simply does not function for some people and does for others. ### 1/5 — Absolute Garbage Experience *2026-02-02* I just wanted to buy a ticket to my girlfriend for fan days but you force me to install this dumpster fire of an app that makes me go through a million hoops just to login and then once I am logged in I need to create another account with another password to access the fan section. Well congrats, I gave up. Your app is absolute trash. ### 1/5 — Notification Spam *2025-12-05* Way too many notifications and promos. More granular control required otherwise we just turn them all off and miss out on drops and contests. We don’t need 50/50 ticket notifications mixed in every. single. game. ### 1/5 — Tickets dont show up *2025-12-02* I clearly see my tickets in my ticketmaster app, which ive linked to the Raptors app, but the Raptors app says i have no tickets… ### 1/5 — Ticketmaster connection *2025-12-02* Cannot connect the account with Ticketmaster so I cannot enroll any ticket draw. ### 1/5 — Invasive App *2025-10-26* Pushes notifications even when they are turned off and no way to turn off the Dynamic Island widget. ### 1/5 — Confusing and inaccurate information *2025-10-11* Part of the app make no sense. The game flow is inaccurate with the scores switching teams incorrectly. Similarly the play by play is confusing to read. Why does the score flip flop left to right after each play? Keep the visiting team score on the left and the raptors on the right and keep it that way. Look at the nba app to see how it’s done ### 1/5 — Error accessing tickets on app *2024-10-27, version 18.9.0* Constantly getting an error trying to access my raptors tickets and membership information on the app ### 1/5 — Raptor *2024-07-14* No notifications or score updates ## Most praised reviews (10 highest-rated) ### 5/5 — Helpful *2026-03-03* Helpful and resourceful app, but could use visual improvement ### 5/5 — Big raptors fan *2025-04-29* Thanks for this app ### 5/5 — WE THE NORTH! *2024-12-12* Absolutely love showing my support for my favourite team by using the app. And the Raptors chat is the best way to communicate with my closest friends! GO RAPTORS 🦖💜🇨🇦 **Developer response:** We're excited to hear how much you enjoy supporting the team and connecting with friends through the app! Go Raptors! 🦖💜 ### 5/5 — Much improved! *2023-01-06, version 18.7.2* This is the first season the in seat orders actually arrive quickly. Past seasons if you ordered before tipoff you might get your order before last call. Also rest of app works as it should. ### 5/5 — Great App *2022-11-06, version 18.7.0* Love this app and the raptors team❤️ go raptors! ### 5/5 — David was amazing *2022-10-19, version 18.7.0* We had such a great experience at the Scotiabank Arena. David was so helpful and we can’t wait to be back again! ### 5/5 — Nice *2022-10-19, version 18.7.0* App runs smoothly :) ### 5/5 — App review *2022-10-19, version 18.7.0* Good app, does what it needs to me in the venue! ### 5/5 — Can’t get better a team *2022-10-19, version 18.7.0* Best team! Go raps go! Always fun content :) OG3 for life ### 5/5 — Raptors *2022-10-19, version 18.7.0* Great app, gives me access to all things raptors! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*