# Tortilla: Burrito Society — user reviews > 47 indexed App Store user reviews of Tortilla by Tortilla, rated 5.00/5 from 9 ratings. - Source: https://appshunter.io/ios/app/tortilla-burrito-society/id6502835926/reviews - App overview in markdown: https://appshunter.io/ios/app/tortilla-burrito-society/id6502835926.md - Rating breakdown: 5★ 9 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of Tortilla? Overall sentiment: mixed **Pros** - 🌯 Amazing food quality - ✨ Great app design - 👍 Easy to use app - 🚀 Efficient click and collect - 🎁 Rewards and freebies - 💖 Loyal customer base **Cons** - 🐛 Buggy app performance - ⚠️ Voucher redemption issues - 📉 Loyalty scheme changes - ❌ Login problems - frustrating app experience - 💸 App perceived as scam **Commonly reported bugs** - App crashes when ordering - Session expired message - Shopping cart resets - App only works with strong Wi-Fi - Cannot log in - Lost previous points - App not transferring data - App crashes and throws user out - Password reset code not sent - Swipe for rewards feature missing - Removed voucher redemption in app **Most requested features** - Improve voucher redemption in app - Ensure loyalty points transfer - Fix app crashing on order - Address app lag and crashes - Implement swipe for rewards feature - Improve Wi-Fi dependency ## Newest reviews (10 of 47) ### 4/5 — Some dishes too salty *2026-03-06, version 5.4.16* Just reign in the salt a bit please. Anyone else think that? ### 3/5 — App not working *2025-08-16, version 5.4.13* Other half has the same app for when he travels and I get them when out with the kids. His has the swipe to view rewards where you can see the next banner even if you don’t swipe. Mine hasn’t had this for months. I’ve deleted and redownloaded but nothing. It says “swipe for rewards” but has no swipe feature! He’s on an iPhone 16 I’m on the 16 pro max! I should be able to view rewards I have. I have 3 stamps he has 2 so it’s not like there’s nothing to view. ### 3/5 — Good *2025-02-07, version 5.4.7* Order ahead keeps glitching especially when applying offer. Get a call or leave app and whole shopping cart resets. ### 1/5 — Special students *2024-08-15, version 5.4.0* Stay away it’s a scam. No code are valid, nothing works, app it’s tracking you. Just another app on the market 🙄 ### 1/5 — New app broken 🚮 *2024-08-04, version 5.4.0* They did such a great job transferring all the accounts and data from the old app that I couldn’t log in anymore or create a new account. Eventually just used a different email 🙄 ### 5/5 — Thank god *2024-08-03, version 5.4.0* My Apple wallet never registered my tortilla points and can finally get my free guac toppings 🫶🏼 also the best food to exist ### 5/5 — A Burrito Affair 🌯 *2024-08-03, version 5.4.0* I fell in love at first bite. 🥰 ### 5/5 — I didn’t need another reason to rush back *2024-08-03, version 5.4.0* But you did it anyways, I will be seeing you asap ### 5/5 — Lunch time pick-me-up *2024-08-03, version 5.4.0* When I want to lift up my mood during a workday, Tortilla is my go to spot! 🌯 ### 5/5 — 🤌✨ *2024-08-02, version 5.4.0* I love you from my head to my burri-toes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Removed voucher redemption in app *2025-11-14, version 5.4.13* Really annoyed this app has got worse by removing the in app voucher redemption feature. Now have to fight with a machine in store and go back and forth with your phone to redeem instead of ordering ahead and having a burrito ready ### 1/5 — False promise *2025-04-03, version 5.4.12* Gave all my data away on the promise of a free burrito, however the store refused. Now I have no use for this app. ### 1/5 — Useless *2025-04-03, version 5.4.12* Oh god, this is such a laggy app. Keeps crashing and throwing me out. Now it says I’ve entered a wrong password. Tried to reset it, and it never sends me a code to reset my password. Brilliant. Nooooot…. ### 1/5 — Nick *2025-03-03, version 5.4.7* Over complicated, deliberate scam. ### 1/5 — Not a great app *2025-02-19, version 5.4.7* When I ordered few burritos to the basket app crashed and message popped up saying session expired. ### 1/5 — Very Glitchy App *2025-01-21, version 5.4.7* Only works with strong WIFI ### 1/5 — Yet another loyalty scheme *2024-09-07, version 5.4.0* Excellent food, buggy app, and a loyalty scheme that’ll be binned in two years like the last one. ### 1/5 — Won’t recognise my log in details *2024-09-04, version 5.4.0* App is completely unusable - it won’t recognise either my email or password despite both being correct. Tried making a few accounts and none of them work. Wanted to do click and collect but won’t be doing that now I guess. ### 1/5 — Scan post pay *2024-08-20, version 5.4.0* Apparently there is no way of claiming your stamp if you paid first before scanning your loyalty card… even if it’s just a few seconds. Given you have to re-download a new app at the till, this is really annoying. ### 1/5 — Lost previous points *2024-08-19, version 5.4.0* Had the original stamp card. App wipes all that as it doesn’t work with original account details. Deleted it all now and won’t order again. I’m sure this loyalty system will change again once people start accumulating points. ## Most praised reviews (10 highest-rated) ### 5/5 — Exceptional service *2026-03-02, version 5.4.16* Kev at Norwich tortilla always provides me with exceptional service and looks after me when instore. Amazing food amazing service what more could you want. ### 5/5 — Great food and service *2025-09-27, version 5.4.13* Popped into Tortilla burrito for lunch And was served by a lovely girl named Jasmine she was very attentive and clearly explained all the choices to me. I lived in California for 35 years and was excited to see an authentic Tortilla burrito restaurant in Belfast. Keep up the great tradition. I will be back ### 5/5 — Great experience! *2025-05-20, version 5.4.12* Ordered ahead, with all my many customisations - and the lovely Greenwich team had my order ready and waiting when I arrived! Plus I earned free guacamole 🥑 love it! ### 5/5 — Best *2024-08-09, version 5.4.0* One of the best burrito places in London , nothing compares ### 5/5 — Wooo great! *2024-08-05, version 5.4.0* Slick app - easy to see rewards and stamps. I will be using the click and collect for sure!! ### 5/5 — I love tortilla *2024-08-04, version 5.4.0* But on a deeper level, I think about tortilla all the time, that juicy pork, the guacamole, the workers constructing the most balanced burrito where I get a bit of everything in each bite. I’m eating a burrito right now. I love you 🙌 ### 5/5 — yum *2024-08-04, version 5.4.0* brilliant app yumyymtmyymumtym yum yum ### 5/5 — Amazing app design *2024-08-03, version 5.4.0* App is easy to use and offers a good range of positive benefits for those who are fond diners at Tortilla <3 kj wb x ### 5/5 — ly bae *2024-08-03, version 5.4.0* the best thing to be released since sza’s last album ### 5/5 — Burrito’s for life <3 *2024-08-03, version 5.4.0* The best smiley stamps from the queens of rice and beans <3 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*