# Toshiba AC NA

> Remote control for Toshiba air conditioners and dehumidifiers in North America. (iPhone/iPad app by GD Midea Air-Conditioning Equipment Co., Ltd..)

- Source: https://appshunter.io/ios/app/toshiba-ac-na/id1278816909 (this page in markdown: same URL + `.md`)
- Developer: [GD Midea Air-Conditioning Equipment Co., Ltd.](https://appshunter.io/developer/605644608)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 2.30/5 from 867 App Store ratings · 186 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 72 MB
- Languages: American English, Arabic, Dutch, French (France), German (Germany), Greek, Hungarian, Italian, Japanese, Korean and 9 more
- Released: 2017-10-21
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/toshiba-ac-na/id1278816909/reviews.md

## What is Toshiba AC NA?

With the Toshiba AC NA App, you can use all functions of your air conditioner and control it from wherever you are, either at home or in traffic on your way there when you want to get home to a comfortable environment. Check your Toshiba air conditioner for compatibility.
1. Control your air conditioner in an easy and intuitive way with your smartphone.
2. Use our cloud service to control your room air conditioner from anywhere with your login and password – inside your home or business network or outside with any internet connection.
3. All functions of your remote control are available, including basic and advanced setup.
4. Exclusive Sleep Curve setup: customized overnight temperature settings according to your preferences.
5. Exclusive Scheduling setup: customize your air conditioner to turn on and off according to your schedule.
For more information about usability and compatibility, please refer to your product’s user manual.

Note:The Toshiba AC NA App can only be used in North America, and only available for TOSHIBA WRAC, PAC and dehumidifier category.

## Key features

- Remote air conditioner control
- Cloud-based access
- Full remote function access
- Customizable Sleep Curve setup
- Scheduling setup
- Smartphone control

## What do users think of Toshiba AC NA?

Overall sentiment: negative

**Pros**

- 🚀 Easy to set up
- 🚀 Convenient remote control
- 👍 Schedules and timers
- 👍 Integrates with smart home
- 👍 Customizable settings

**Cons**

- 🐛 Frequent connectivity issues
- 🐛 Unreliable app performance
- 🐛 Confusing setup process
- 🐛 Buggy user interface
- 🐛 Forced sign-in/TOS acceptance
- 🐛 Loses settings/logs out randomly

**Commonly reported bugs**

- App gets stuck on certain screens
- Fails to detect available wireless networks
- Loses connection to AC unit frequently
- Resets to Celsius after each use

**Most requested features**

- Add timer/scheduling options
- Improve Fahrenheit/Celsius handling
- Allow multiple device control
- Enhance smart home integration
- Provide better app stability and reliability

## Recent user reviews (10 of 186)

All indexed reviews: https://appshunter.io/ios/app/toshiba-ac-na/id1278816909/reviews.md

### 2/5 — Doesn’t work with starlink

*2026-07-27, version 3.4.0*

I changed internet to starlink and this app doesn’t work now.

### 1/5 — Not usable

*2026-07-04, version 3.4.0*

It would not send a confirmation email so I was never able to,use the app

### 2/5 — Internet change messes everything up

*2026-07-01, version 3.4.0*

I used to love this app. It made life just a little easier being able to control our ac units from work. But, I recently changed internet providers and now nothing works. I have three different units that I cannot get the app to even recognize let alone change the internet connection. Obviously I’ll keep trying but it looks like I’m back in the Stone Age now because these units don’t like Starlinks 2.4Ghz signal.

### 1/5 — Completely broken, unable to login

*2026-06-15, version 3.4.0*

The Apple login function is totally broken. Then when I attempt to manually create a username, it will not send a confirmation email. So there is no way to login to this app right now

### 1/5 — Go download NetHome Plus instead

*2026-06-15, version 3.4.0*

After hours of wasting my time troubleshooting I was about to replace my air conditioner.  One last attempt at research showed that there’s a number of apps out there that connect to these ACs.  If you’re getting stuck at 99% when trying to reconnect or change your WiFi configuration stop wasting your time with this app and go get NetHome Plus.

### 1/5 — Don’t work

*2026-06-12, version 3.4.0*

Don’t work. It can work but rarely. It says searching for network and nothing happens. If it does work it always loses location and the temp outside shows c not f. And it stops working with the ac. Says it’s offline and you have to reconnect but it won’t let you at all. Freaking useless.

### 1/5 — Can’t connect to WiFi on iPhone in 2026

*2026-06-08, version 3.4.0*

I have a Toshiba window AC I purchased around 2019 or 2020. I tried to reconfigure the WiFi settings for my new place, and the app will not work with a newer iPhone… It cannot scan for local networks, and the setup fails at that step. Completely worthless.

### 1/5 — Frustrating!!

*2026-06-04, version 3.4.0*

While trying to configure the the appliance while setting it up it stops at 99% and then freezes just before connecting to the Wi-Fi. It’s so close but so far and completely frustrating.

### 1/5 — Torture! But the Midea app works great for Toshiba AC units

*2026-05-24, version 3.4.0*

Use the Midea Air app instead. It works great.

The Toshiba AC NA app, on the other hand, is one of the worst app experiences I have ever had. Beyond bad.

I use the Midea app to control four Toshiba window AC units: three 8,000-BTU units and one 12,000-BTU unit. It works great on my iPhone, and I can monitor and control all four units remotely from anywhere using Wi-Fi or cellular service. My Toshiba AC units are installed in separate offices in my commercial office building.

Before finding the Midea app, I tortured myself for a few hours with the dysfunctional, endless-loop setup process in the Toshiba AC NA app. Whoever developed that app should have been forced to use it.

Instead, use the Midea Air app. I believe Midea also makes or supports the Toshiba app for these 2025 Toshiba units, but the Midea app is the one that actually worked for me. It connected easily and seamlessly to my local Wi-Fi network.

With the Toshiba app, you’ll pull your hair out. It first tries to connect to its own temporary network, and then it is almost impossible to figure out how to switch it over to your actual local Wi-Fi network. I wasted about two hours on that before switching to the Midea app.

I also tried the AtHome app because some online research suggested it works well. In my experience, it was also messy and confusing to set up. I wasted about an hour with that one too.

The Midea app was simple. It connects easily, runs multiple units, and works great.

One important setup note: you need to hold down the power button on the Toshiba unit for about 3–5 seconds to put it into pairing mode. Once I did that, the unit connected successfully to the Midea app on my iPhone.

Yes, you can see each unit separately in the app. You can control all the functions and set up schedules for each one.

One more note: don’t put these Toshiba units in Dry Mode unless you have a drain line connected. Dry Mode makes the unit act more like a dehumidifier. Use Cool Mode if you just want air conditioning.

I used these AC units for the entire summer of 2025 in Cool Mode, and I never had water draining out of the back end, which I know others have reported. My guess is that some people may have had their unit set to Dry Mode, which would explain the extra water drainage.

Also, remember that with these indoor portable/window-style units, you need to vent the hot exhaust air out a window. The vent tube kit is included.

I really didn’t want to spend a half hour writing this review, but I’m doing it because I hope it saves other people from wasting hours on Toshiba’s horrible app. Use the Midea Air app instead. Good luck.

### 1/5 — Does not work

*2026-05-24, version 3.4.0*

The app says that it needs to be able to ask for local device permissions on your phone yet does not ask for those permissions so the device can never connect to the Wi-Fi to finish pairing.

## Frequently asked questions about Toshiba AC NA

### What does the Toshiba AC NA App do?

The app allows you to control your compatible Toshiba air conditioner and dehumidifier remotely using your smartphone. You can access all functions of your remote control, set custom schedules for operation, and utilize exclusive features like Sleep Curve setup for personalized overnight temperature adjustments.

### What Toshiba air conditioners are compatible with this app?

This app is designed for TOSHIBA WRAC, PAC, and dehumidifier categories. For specific compatibility information, it is recommended to refer to your product's user manual. The app is exclusively available for use in North America.

### How can I control my air conditioner remotely?

You can control your air conditioner from anywhere with an internet connection using the app's cloud service. Simply log in with your credentials to manage your device whether you are at home, at work, or on your way, ensuring a comfortable environment upon arrival.

### Is the Toshiba AC NA App free to use?

Yes, the Toshiba AC NA App is available for free. There are no mentioned in-app purchases or subscription fees associated with its use, allowing you to enjoy remote control and scheduling features without additional cost.

### What are the benefits of using the Sleep Curve and Scheduling features?

The Sleep Curve setup allows you to customize overnight temperature settings according to your preferences, ensuring a more comfortable sleep. The Scheduling setup lets you program your air conditioner to turn on and off at specific times, saving energy and ensuring your space is at the desired temperature when you need it.

## Version history (last 5 releases)

### 3.4.0 — 2025-02-28

Optimize some functions

### 3.3.0 — 2023-11-07

1、Support for GEAR control

### 3.2.0404 — 2023-04-08

1. Update some new features such as weather information、scenes
2. optimized users' experience

### 3.1.0728 — 2022-07-28

1.New function：Geolocation Scenes.
2.You can set your home location then when you come home or leave home , AC will turn off oron automatically.

### 2.5.3 — 2021-08-18

Add bluetooth connection.

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## More apps by GD Midea Air-Conditioning Equipment Co., Ltd.

- [Invmate](https://appshunter.io/ios/app/invmate/id938723911)
- [IntensityWifi](https://appshunter.io/ios/app/intensitywifi/id963067347)
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- [Arctic King](https://appshunter.io/ios/app/arctic-king/id1442740166)

All apps by GD Midea Air-Conditioning Equipment Co., Ltd.: https://appshunter.io/developer/605644608

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*