# TOSOT+ — user reviews

> 100 indexed App Store user reviews of TOSOT+ by GREE ELECTRIC APPLIANCES, INC. OF ZHUHAI, rated 4.30/5 from 1,442 ratings.

- Source: https://appshunter.io/ios/app/tosot-plus/id1519386255/reviews
- App overview in markdown: https://appshunter.io/ios/app/tosot-plus/id1519386255.md
- Rating breakdown: 5★ 1,012 · 4★ 196 · 3★ 78 · 2★ 36 · 1★ 120

## What do users think of TOSOT+?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Works well
- 💡 Convenient app
- 👍 Easiest to operate
- 👍 Helpful for DIY installation
- 👍 Useful when remote is lost
- 👍 Good for controlling multiple units

**Cons**

- 🐛 Connectivity issues
- 🐛 Compatibility problems with updates
- 🐛 Unreliable remote control when away from home
- 🐛 Confusing settings and lack of explanations
- 🐛 Inconsistent app behavior
- 🐛 Poor user interface
- 🐛 Language issues in the app

**Commonly reported bugs**

- Unable to connect to 5GHz WiFi
- Constant disconnection from the app
- Broken setup process
- Failure to receive verification emails
- Inability to find the AC network
- White screen with no options

**Most requested features**

- Add 12-hour AM/PM scheduling
- Improve remote control functionality when away from home
- Provide better explanation of app features and settings
- Add support for more languages, especially Arabic
- Integrate with smart home platforms like Apple Home

## Newest reviews (13 of 100)

### 3/5 — Constantly saying off-line

*2026-05-21, version 1.25.2*

Worked great until about a week ago and now keeps saying our devices are off-line and is no longer usable. Please fix whatever was changed as we loved the app until now!

### 4/5 — IoT lifestyle

*2026-05-11, version 1.25.2*

It is a good app however adding devices had no built in WiFi devices is a pain in the neck

### 4/5 — Missing features

*2026-05-07, version 1.25.1*

- can’t see ambient temperature or humidity so remotely you have no idea if the system does the job.  
- can’t remove beep on units 
- no history  recorded.

### 4/5 — 2 Heat Pumps with 3 mini splits per pump

*2026-03-21, version 1.25.1*

The equipment is all working as expected. The remotes have been set aside and the control is all done remotely via wifi using the TOSOT app from the Apple. The app was a bit tricky to set up but works well. The heat pumps are used in conjunction with an in-floor radiant heat system, supplied by a propane fired boiler and controlled by Nest thermostats. This enables us to reduce the heat requirements of the heat pumps to the 8 deg C minimum, to reduce risk of a boiler failure in the winter, and also minimize electrical usage by the heat pumps system. The A/C works very well in the summer. Our first full year of operation ends this June.

### 3/5 — Smooth

*2026-02-15, version 1.25.1*

Decent

### 4/5 — Exceptional

*2026-01-24, version 1.25.0*

Works well and a most convenient app

### 3/5 — Good app

*2025-11-04, version 1.24.0*

Need more improvment and add more feature to it 
Like the room temprature and so on

### 5/5 — Marche bien

*2025-10-30, version 1.24.0*

Ça fonctionne bien

### 5/5 — Easy to use

*2025-08-25, version 1.23.0*

Best ac app

### 4/5 — Exceptional

*2025-08-11, version 1.23.0*

Works well and a most convenient app

### 5/5 — Awesome

*2025-07-29, version 1.23.0*

Apple is so easy to use in the unit so far is fantastic.

### 4/5 — Best installation

*2025-07-28, version 1.23.0*

Works as designed. First day of its usage

### 5/5 — 👍🏻

*2025-07-12*

Very good 👍🏻

## Most critical reviews (10 lowest-rated)

### 1/5 — Didn’t get code email

*2026-08-19, version 1.25.2*

Impossible to log into the app. After entering my email address, it starts loading as if it’s waiting for a verification code to be sent. But the code doesn’t just fail to arrive — the app doesn’t even take me to the next page where I’m supposed to enter it. It just keeps loading forever and eventually shows an error.

### 1/5 — Blacklist this software developer

*2026-07-14, version 1.25.2*

AI can vibe code a better layout for this. Fire whoever made this app, replace them along with the app and blacklist this guy from ever getting hired again. The whole purpose of an app like this is to replace the traditional remote, instead it’s so inefficient not even the AC can cool me down. Fire this guy, and make sure he’s blacklisted off every company.

### 1/5 — App

*2026-06-12, version 1.25.2*

Stupid app

### 1/5 — Temperature keeps going up or going down cannot control temperature with remote control

*2026-06-08, version 1.25.2*

We have buy so many minutes and we have this issue no help from the vendor or the company

### 1/5 — افشلللللل تطبيق شفته الله شاهد لايتصل ولايكننك للعلم جهازي انفيرتر واحدث شي

*2025-09-19, version 1.23.0*

افشلللللل تطبيق شفته الله شاهد لايتصل ولايكننك للعلم جهازي انفيرتر واحدث شي

### 1/5 — Won’t allow me to connect to my 5g wifi

*2025-08-18, version 1.23.0*

Needs a fix. I was connected to my 5G network for a few months & now it will not connect & tells me to connect to 2.4. Can’t figure that out cause my internet is 5g

### 1/5 — Please fix it

*2025-08-11, version 1.23.0*

After the last update of ios (18.6) my app is not working so I can’t control te portable AC

### 1/5 — AC constantly disconnect from app have to reset it

*2025-07-09, version 1.23.0*

Anytime I’ll use the AC on the Wi-Fi that it’s not on or it’ll just randomly disconnect out of nowhere and have to reset it. It’s super annoying and I hate it.

### 1/5 — Garbage app

*2025-06-07*

With every update it gets worse and worse

### 1/5 — Can’t creat first setup

*2024-10-28, version 1.20.0*

Can’t creat first setup

## Most praised reviews (10 highest-rated)

### 5/5 — Très satisfait

*2026-05-27, version 1.25.2*

Je recommande l’application et le système de climatisation!

### 5/5 — Lacking one feature

*2026-05-15, version 1.25.2*

Easy to use but it lacks indoor temperature monitoring

### 5/5 — So tuff

*2026-02-24, version 1.25.1*

Buy these thing there so tuff tap in  lil jit

### 5/5 — Love

*2026-02-23, version 1.25.1*

I do like the flexibility of being able to turn each unit on/off from my phone and just operate them, overall from my phone.

### 5/5 — Smooth

*2026-01-25*

Works good

### 5/5 — +10

*2026-01-15, version 1.24.0*

Easiest ever to operate

### 5/5 — HVAC Installation

*2026-01-09, version 1.24.0*

Being a DIY person, I was nervous about installing the unit but with the right tools and some research I was successful. The unit has been working well for several days now. The electrical work was easy. However, this was my first time installing the unit and line set evacuating and pressure testing with nitrogen and then opening the refrigerant valves!

### 5/5 — Thankful

*2025-12-18, version 1.24.0*

I can never find the physical remote so I’m thankful for the app!

### 5/5 — To dot

*2025-11-09*

Very easy to use would like more options to name the unit

### 5/5 — Vibration

*2025-11-07, version 1.24.0*

Pourquoi mon cell ne vibre plus quand j’augmente ou diminue le degré de temps

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
