# Total Connect 2.0

> Remote control for security systems and smart home devices. (iPhone/iPad app by Resideo Technologies, Inc..)

- Source: https://appshunter.io/ios/app/total-connect-20/id439763870 (this page in markdown: same URL + `.md`)
- Developer: [Resideo Technologies, Inc.](https://appshunter.io/developer/1437524946)
- Category: Lifestyle
- Price: Free
- Rating: 4.60/5 from 285,969 App Store ratings · 840 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 225 MB
- Languages: American English, Dutch, Canadian French, German (Germany), Italian, Brazilian Portuguese, Mexican Spanish
- Released: 2011-06-01
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/total-connect-20/id439763870/reviews.md

## What is Total Connect 2.0?

Control Security and Smart Devices with Total Connect® 2.0
Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm.
For more information visit: https://www.resideo.com/us/en/total-connect-app/
Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information.
Features include:
·	Arm or disarm the security system
·	Answer the door and remotely greet visitors
·	Unlock or lock doors
·	Turn lights off or on   
·	Open or close the garage door 
·	Adjust thermostat temperature for your Resideo device
·	Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter 
·	View high-resolution live video and recorded video
·	See and talk to people at your front door
·	Geofencing arming reminders
·	Voice control options
·	Secure fingerprint or face ID login
·	Receive push notifications on events
·	Create and run smart scenes     
·	Add or delete users
For more information, visit https://www.resideo.com/us/en/total-connect-app

## Key features

- Arm/disarm security system
- View live and recorded video
- Control smart locks and lights
- Adjust thermostat
- Open/close garage doors
- Create automated routines
- Two-way audio for doorbells

## What do users think of Total Connect 2.0?

Overall sentiment: negative

**Pros**

- 🚀 Fast and responsive app
- 🔒 Secure system with password protection
- 👍 User-friendly interface
- 💡 Useful automation features like scheduled arming/disarming

**Cons**

- 🐛 Inconsistent connectivity and frequent connection issues
- 🕰️ Slow response times when arming/disarming the system
- 🤷‍♀️ Confusing and inaccurate status displays
- 🔍 Limited camera functionality and poor video quality
- 💸 Expensive equipment and monthly fees

**Commonly reported bugs**

- App crashes and freezes frequently
- Sensor bypassing and user syncing issues
- Inaccurate alarm status and event logs

**Most requested features**

- Ability to schedule automatic arming/disarming
- Improved camera features and video quality
- Better notification controls and customization
- Compatibility with more smart home devices

## Recent user reviews (10 of 840)

All indexed reviews: https://appshunter.io/ios/app/total-connect-20/id439763870/reviews.md

### 2/5 — SO slow and no schedules?!

*2026-08-24, version 6.65.2*

This app does what I would consider table stakes: arm/disarm the system and show me when doors were opened. It takes such a long time to connect to the system and is missing scheduling functionality. Why can’t I use the app to set an arm/disarm schedule? This is a basic thing (e.g. Nest). Cmon, it’s 2026!

### 1/5 — Had it for six weeks.

*2026-08-18, version 6.65.2*

I’ve had the system for six weeks and after two weeks it stopped working. It took him two weeks to bring somebody out. It worked for a couple of days and then it stopped working and I got a phone call every morning at 7 AM telling him that it wasn’t set up properly. Service finally came out another two weeks later and said it was working fine. When I went to use the app, it told me that my sensors weren’t being connected. Bottom of mine, I’ve had it for six weeks and have yet to be able to use it

### 1/5 — Doesn’t disarm

*2026-08-18, version 6.65.2*

The alarm doesn’t disarm or arm when using the app. Several attempts have to be made for the alarm to turn on or off.

### 4/5 — App crashes

*2026-08-18, version 6.65.2*

With the latest update 2.62.2 the app crashes on iPadOS

### 2/5 — Refresh with more details

*2026-08-17, version 6.65.2*

Need to update app

### 1/5 — Bugs

*2026-08-17, version 6.65.2*

We have multiple notices every night of bug’s flying past the camera. How do we correct this issue?

### 1/5 — Terrible app

*2026-08-16, version 6.65.2*

The app is one of the slowest and worst apps I’ve ever used. And for a home security system it’s insulting. Someone presses the doorbell and it takes 2 minutes to pull up the video is insane. Slow and buggy app.

### 1/5 — Awful

*2026-08-15, version 6.65.2*

Unusable sustem nothing but problems

### 2/5 — Good widgets

*2026-08-14, version 6.65.2*

App takes forever to load. If an emergency occurred and I needed to access the app, I wouldn’t be able to in a prompt amount of time. Terrible! App good widgets and functions once you can get into it.

### 1/5 — Better options out there

*2026-08-14, version 6.65.2*

SimpliSafe much better and easier to use

## Frequently asked questions about Total Connect 2.0

### What does the Total Connect 2.0 app do?

This app allows you to remotely manage your compatible Resideo or Honeywell Home security system and connected smart devices. You can arm or disarm your alarm, view live and recorded video feeds, control smart locks, lights, thermostats, and garage doors, and create automated routines for convenience.

### What are the key features of Total Connect 2.0?

Key features include arming/disarming the security system, viewing high-resolution live and recorded video, two-way audio for doorbells, controlling smart locks, lights, thermostats, and garage doors, creating smart scenes, and receiving push notifications for events. It also offers geofencing arming reminders and secure fingerprint/face ID login.

### Is Total Connect 2.0 free to use?

The app itself is free to download and use. However, it requires a compatible Resideo or Honeywell Home security system and a subscription to Total Connect 2.0 Remote Services. You will need to contact your security professional for details on system and service costs.

### What systems are compatible with Total Connect 2.0?

The app is compatible with specific Resideo or Honeywell Home security systems. A subscription to Total Connect 2.0 Remote Services is also a requirement. For detailed compatibility information, it is recommended to consult with your Resideo security professional.

### How can I use Total Connect 2.0 for home automation?

You can create customized automated actions and smart scenes within the app. For example, you can set up an exit routine that adjusts the temperature and locks doors, or a bedtime routine that checks the garage door status, turns on outdoor lights, and arms the alarm.

## Version history (last 5 releases)

### 6.65.2 — 2026-08-12

Improved video connection reliability for faster, more stable live camera streaming in the mobile apps.
Added a warning notification when attempting to open a 4th simultaneously live stream.
Resolved an issue where users could not set detection area using mobile app.
Fixed an issue with Genie device setup and linking flow.
Bugfixes and performance improvements.

### 6.65.1 — 2026-07-24

• Improved video connection reliability for faster, more stable live camera streaming in the mobile apps.
• Added a warning notification when attempting to open a 4th simultaneously live stream.
• Resolved an issue where users could not set detection area using mobile app.
• Fixed an issue with Genie device setup and linking flow.
• Bugfixes and performance improvements.

### 6.64.3 — 2026-06-04

• Renamed “Clear Alarm” button to “Disarm & Clear” to clarify system actions. 
• The video clips exported from SD card storage are renamed to “Custom Clips”.
• Enhanced permission settings by adding audio access restrictions for standard users. 
• Bugfixes and Performance Improvements.

### 6.64.2 — 2026-05-13

• Renamed “Clear Alarm” button to “Disarm & Clear” to clarify system actions. 
• The video clips exported from SD card storage are renamed to “Custom Clips”.
• Enhanced permission settings by adding audio access restrictions for standard users. 
• Bugfixes and Performance Improvements.

### 6.64.1 — 2026-04-13

• Renamed “Clear Alarm” button to “Disarm & Clear” to clarify system actions. 
• The video clips exported from SD card storage are renamed to “Custom Clips”.
• Enhanced permission settings by adding audio access restrictions for standard users. 
• Bugfixes and Performance Improvements.

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## More apps by Resideo Technologies, Inc.

- [Total Connect Comfort](https://appshunter.io/ios/app/total-connect-comfort/id469517819)
- [Resideo - Smart Home](https://appshunter.io/ios/app/resideo-smart-home/id880332077)
- [Honeywell LCP500](https://appshunter.io/ios/app/honeywell-lcp500/id1010673009)
- [W Box VMS](https://appshunter.io/ios/app/w-box-vms/id1016289957)
- [Honeywell Smile](https://appshunter.io/ios/app/honeywell-smile/id1066758106)

All apps by Resideo Technologies, Inc.: https://appshunter.io/developer/1437524946

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*