# Total Drive - Cloud Storage — user reviews > 128 indexed App Store user reviews of Total Drive by Total Security Limited, rated 4.20/5 from 1,672 ratings. - Source: https://appshunter.io/ios/app/total-drive-cloud-storage/id6504041415/reviews - App overview in markdown: https://appshunter.io/ios/app/total-drive-cloud-storage/id6504041415.md - Rating breakdown: 5★ 1,165 · 4★ 184 · 3★ 82 · 2★ 30 · 1★ 211 ## What do users think of Total Drive? Overall sentiment: negative **Pros** - 🚀 Total security alert - 👍 Quick and easy **Cons** - 🐛 Lost all photos - 🐛 Buggy app - 🐛 Can't cancel subscription - 🐛 Can't reset password - 🐛 Charges without usage - 🐛 Requires full photo access **Commonly reported bugs** - Videos not saved - Verification code not sent - Can't log in or change password **Most requested features** - Instructions on how to use the app - Option to cancel subscription ## Newest reviews (17 of 128) ### 2/5 — Money *2026-06-27, version 3.0.2* You took my money now you will not accept my email and password I would like to unsubscribe from total drive ### 3/5 — AVOID-! AVOID-!! AVOID-!!! *2026-06-16, version 3.0.2* I like the Total Storage Platform this program offers-But-I DO NOT Like the Countless Emails Sent-!! I had thought about purchasing a subscription but with so many emails—I have changed my mind quickly!! Not only this—the mails look like bogus spam mail. They are NOT Easily Identifiable… You have to click them to find out WHO they are-!! Again-the storage is great…But….NO THANKS to the Aggravation & Harassment of this company wanting $1.99 -FORGET IT!! ### 1/5 — SCAM *2026-06-13, version 3.0.2* THESE PEOPLE SOMEHOW GOT A HOLD OF MY BANK INFORMATION AND HAS BEEN TAKING PAYMENTS OUT OF MY ACCOUNT FOR THE PAST TWO MONTHS AND I HAVE NO IDEA WHO HOW WHAT AND WHEN THEY ARE😡😡😡🥺I NEVER GAVE THEM PERMISSION TO DO SO I NEVER SIGNED UP FOR THIS I DO NOT EVEN KNOW WHAT IT IS!!! IM 59 YEARS OLD AND DISABLED AND RECEIVE ONE CHECK A MONTH I HAVE TRIED EVERYTHING TO FIND OUT WHO THEY ARE I HAVE TRIED CANCELING THIS AND ASKING FOR REFUNDS I HAVE TRIED TO FIND A PHONE NUMBER TO REACH THEM AND FINALLY DID AND IT GOES STRAIGHT TO A VOICE MAIL THAT YOU CANNOT LEAVE A MESSAGE ON !!! MY BANK IS IN THE PROCESS OF HELPING ME STOP IT AND FIND A WAY TO PRESS CHARGES!!!! ### 1/5 — Terrible *2026-06-09, version 3.0.2* Can’t get the account set up. Does not say why ### 1/5 — Can’t allow access to photos *2026-06-09, version 3.0.2* This app keeps making me reset my password, then after logging in, it won’t allow me to give access to my photos. So what am I even paying for? I think I got scammed ### 1/5 — Scam *2026-06-07, version 3.0.2* Total scam ### 1/5 — THIS IS A SCAM *2026-06-04, version 3.0.2* This is a scam. Do not pay for it. It has no link to Apple cloud storage. ### 1/5 — Total scam *2026-05-28, version 3.0.2* Charged for storage and yet can’t seem to find any way to dispute it. Go to the website and have to download the app which isn’t useable only wants full access to my photos. ### 1/5 — Not satisfied at all *2026-05-24, version 3.0.2* The does not even do what the advertising said it would do not one bit. So I am deleting your app and you better not try taking anymore of my money. ### 1/5 — Annulé *2026-05-21* Je souhaite annuler mon abonnement, car impossible de se connecter, mais pour prélever l argent de ce coter ça marche très bien !!!! **Developer response:** Bonjour, Merci de nous avoir contactés. Nous sommes désolés d'apprendre que vous souhaitez résilier votre abonnement. Pour ce faire, veuillez nous contacter via le lien suivant : https://help.totalav.com/en/google. Un membre de notre équipe d'assistance vous accompagnera. Cordialement, Équipe Expérience Client Total Drive ### 1/5 — Scammers completely *2026-05-14, version 3.0.2* I’ve never even used this app before and they took money from me for no reason and then won’t even send me any of my account information to “sign in” complete dud if you ask me ### 1/5 — Abonnement non désiré *2026-05-14* Je vous demande d’annuler mon abonnement immédiatement **Developer response:** Bonjour, Merci de nous avoir contactés. Nous sommes désolés d'apprendre que vous souhaitez annuler votre abonnement. Pour procéder à l'annulation, veuillez nous contacter via le lien suivant : https://help.totaldrive.com/en/apple. Un membre de notre équipe d'assistance vous accompagnera dans votre démarche. Cordialement, Équipe Expérience Client Total Drive ### 1/5 — This does not work *2026-05-12, version 3.0.2* I want a refund!!! ### 1/5 — This app is a scam don’t use it, I’ve had to call my bank and report them *2026-05-11, version 3.0.2* Don’t use this app it’s a scam ### 1/5 — Women with a Savior *2026-05-10, version 3.0.2* I bought, loaded, got a successful login message and then got error multiple times. Extremely regretting decision to buy. ### 1/5 — Aggressive, misleading scam *2026-05-04, version 3.0.2* This is not from your Apple cloud, it’s a third-party that is a aggressively, threatening to have all of your photos and backup deleted ### 1/5 — WILL NOT STOP CHARGING AFTER I TOLD THEM TO STOP! *2026-05-01, version 3.0.2* I have cancelled it 2times. I got another charge. I DO NOT WANT THEIR SERVICE. STOP CHARGING ME!!!!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Will not load *2026-07-30* Easy to pay impossible to load **Developer response:** Hi, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totalvpn.com/en/apple, and someone from our support team will be in touch to assist you further. Warm regards, Total VPN, Customer Experience Team ### 1/5 — Help need out *2026-07-29, version 3.0.3* There is no real option to stop this app. It is taking money out of my account and I am unable to stop it. Like your using my money for your cash and I can’t stop you help ### 1/5 — Cancel subscription *2026-07-12, version 3.0.3* Not what I expected ### 1/5 — WHAT! *2026-07-12, version 3.0.3* why do these app’s follow me I’m thinking this has nothing to do with apple ### 1/5 — Registration issue *2026-07-11, version 3.0.3* I don’t know when I have registered for this. You have been deducting my money please cancel this. I tried to login but wants to access all my photos not giving me an option to choose. Cancel immediately. ### 1/5 — Is this spam? *2026-07-09, version 3.0.3* What does this do other than take my money. It is crooked of you to block my access to my account while I’m trying to delete the subscription. Here we are again playing games.. my identity verification code never works. I’m continuously denied access to my account. Action will be taken against you. ### 1/5 — It bull:;:&@& *2026-06-15, version 3.0.2* They hit account for 11 a month and I don't use it got app won't open been trying to cancel it. I can’t get nobody on the. ### 1/5 — Not as described *2026-06-14, version 3.0.2* It claimed it would add additional storage and it did not. It’s clear I’ve been scammed and it pisses me off! I will be canceling asap ### 1/5 — Cloud storage *2026-06-14, version 3.0.2* Have no idea what this does…thought it would add storage but it didn’t! Please cancel this app! ### 1/5 — SCAM app *2026-06-14, version 3.0.2* If I could give zero stars I would. I was charged a registration fee that was set up as a recurring payment and had to go through several deliberately ambiguous and misleading steps to cancel my subscription. It was so difficult to do and even when I found where to cancel, I had to go through 4 pages to fully unsubscribe. This app is a SCAM designed to confuse people and trick them into recurring payments. Do NOT download. ## Most praised reviews (10 highest-rated) ### 5/5 — My Photos😍 *2026-08-09, version 3.0.3* I’ve never really enjoyed Total Drive. Thank you for taking good care of my photos sincerely, 🌹Darcelle Todd💙. ### 5/5 — Rating *2026-05-08, version 3.0.2* Review great ### 5/5 — Great app *2026-05-01, version 3.0.2* I use it each morning and evening.Better than the other apps. Thanks for being here. ### 5/5 — repeated attempts to cancel subscription *2026-02-05, version 2.0.1* have tried several times to cancel my subscription from total drive to no avail. My account continues to be debited monthly even though my subscription has been cancelled. is this how you run your business? by making it impossible to stop paying for services that I don’t even use! Avoid Total Drive like a plague! ### 5/5 — Opera house *2026-02-02, version 2.0.1* Awesome! ### 5/5 — Gorgeous Actresses *2026-01-18, version 2.0.1* Great day to review ### 5/5 — Total drive *2025-11-24, version 2.0.0* I am not sure just yet but it seems pretty good so far ### 5/5 — Annulation *2025-09-09* Je vous demande d’annuler immédiatement mon abonnement **Developer response:** Bonjour Alice, Merci de votre message. Nous sommes désolés d'apprendre que vous souhaitez résilier votre abonnement. Pour poursuivre la procédure, veuillez nous contacter via le lien : https://help.totaldrive.com/en/apple. Un membre de notre équipe d'assistance vous aidera. Cordialement, Total Drive, Équipe Expérience Client. ### 5/5 — Total Cloud Storage *2025-08-14, version 1.0.14* Cloud storage, simply the best. ### 5/5 — TDP : GREAT *2025-06-26, version 1.0.13* GREAT --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*