# Total Gym Home Fitness — user reviews

> 25 indexed App Store user reviews of Total Gym Home Fitness by Total Gym Fitness, LLC, rated 2.04/5 from 23 ratings.

- Source: https://appshunter.io/ios/app/total-gym-home-fitness/id1588383630/reviews
- App overview in markdown: https://appshunter.io/ios/app/total-gym-home-fitness/id1588383630.md
- Rating breakdown: 5★ 3 · 4★ 2 · 3★ 1 · 2★ 4 · 1★ 13

## Newest reviews (5 of 25)

### 1/5 — Total Gym Sensor

*2025-02-22*

The Total Gym Sensor would work will with this app if the app was fully functional, but it sorely lacks in development. Features that do not work. The sensor works with the iWatch so get this app working.

**Developer response:** It sounds like there may be an issue with your configuration.  If this issue persists for you, please give us a call at 1-800-501-4621 Mon-Thu, 8:30a-5p ET and we will help you out!

### 1/5 — Needs work

*2025-02-20*

I finished the trial and signed up.  Now it won’t let me log in and when I try to reset password I just keep getting error.  Very frustrating.   Also I agree it can be glitchy but I really think it could be good.  Customer service has not been able to help me.

### 1/5 — DOES NOT WORK

*2025-02-17*

I’m giving this a 1, however it deserves a ZERO. It calibrates till you start the workout and then it recalibrates. Changed the batteries and recalibrated a few times AND IT STILL DOES NOT WORK.

**Developer response:** It sounds like there may be an issue with your configuration or perhaps your sensor. If this issue persists for you, please give us a call at 1-800-501-4621 Mon-Thu, 8:30a-5p ET and we will help you out!

### 1/5 — Seemingly rushed & observably unpolished.

*2025-02-04*

The app has been released to the market prematurely, resulting in an unfinished experience. Key issues include missing previews and an odd quirk that allows two videos to play simultaneously, making it sound like it’s speaking in tongues. While the programmatic content is a welcome addition, it lacks energy, with delivery that feels robotic and lifeless. Also, there is no option for rewinding or fast-forwarding during the TG TV trainer videos. Strangely, TG removed the previous TGTV app without ensuring the new one was truly ready—not that the old app was perfect either. My advice for TG: take a step back and study the TRX app and the old Bowflex SelectTech app for inspiration.

**Developer response:** Thank you for your feedback!  We will take this back to the team.  We appreciate your input and thank you for being a Total Gym user!  If we can be of assistance in any way, please reach out to Customer Relations at 1-800-501-4621 Mon-Thu, 8:30a-5p ET.

### 1/5 — Missing key stats and customization

*2024-12-31*

I purchased the STATS device and attached it to my Total Gym Fit, but I only see the number of reps performed and not the amount of weight I was lifting on a given exercise.

It would be a lot more useful if I could create my own program or at least customize the AI generated program. Then I would like to see how many reps I performed in a set and how much weight I was lifting on an exercise based on the incline level and my body weight at the time. It would also be useful if I could add extra weight for when I have the weight bar attached.

Exercise selection could be based on the cards from the training deck.

**Developer response:** Thank you for your feedback! We will take this back to the team. We appreciate your input and thank you for being a Total Gym user! If we can be of assistance in any way, please reach out to Customer Relations at 1-800-501-4621 Mon-Thu, 8:30a-5p ET.

## Most critical reviews (10 lowest-rated)

### 1/5 — only on mobile devices

*2025-06-03*

The new app is garbage.  The lack of access to it on streaming devices (Roku, fire stick, etc) is very dissatisfying.  Gym time was a time to disconnect from a mobile device.  New app forces my mobile device to be integral in the workout time.  silly decision that will result in me ending my use of the total gym as my home workout machine.  I’m told the app will be coming to streaming device, and I hope that’s true.

No, I’m not “having trouble casting to a tv of my choice.”  I know how that works.  I’m having trouble adapting to a complete change of mode of use for this app and change of product.  you’ve made it a mobile app only that collects data on me so that you can sell it.  my $15/month subscription and purchasing of total gym equipment wasn’t enough.  Now you also want to profit off of data you collect  under the guise of making it a better workout tool for me , the consumer.  when in reality, I’m now the product/a New  revenue stream for the company. You haven’t had a new workout published since the forced change, but raised the price of subscription.  Disgusting and disgraceful.  I’m ashamed that for years I have been a strong advocate for the equipment and app.  This asinine response from you only reenforces my decision to move on.

**Developer response:** We're sorry to hear you are having trouble casting to your TV of choice. Please see below for instructions on how to cast from your iOS device: 1: Turn on your AirPlay or Chromecast supported Smart TV 2: Select "Screen Mirroring" on your iPhone 3: Select your TV you want to cast to 4: Your phone's screen will now display on your TV 5: On your iPhone, open the Total Gym Home Fitness app - the TV will show a black screen 6: Start a workout on your phone and it will display on your TV Hope this helps! Thanks for being a Total Gym customer!

### 1/5 — Keeps crashing

*2025-05-29*

I like the app over all but whenever i go to a workout to do it crashes and kicks me out of the entire app. So i cant use the app. But before all these updates it was all fine. So i cancelled my subscription because i cant do a workout at all. It just crashes me out the app.

Update 5/29
It lets you enter the workout but wont play the workout. Its a black screen

### 1/5 — Must Subscribe

*2025-05-27*

This app is totally useless unless you want to pay $15 a month for a subscription.

**Developer response:** We're sorry you feel this way. We have many exciting updates in the pipeline and are working hard to bring them to you. We would love to know more about why you think the app is not working well. Please give us a call at 1-800-501-4621 Mon-Wed, 8:30a-5p ET to discuss.

### 1/5 — Keeps crashing

*2025-05-22*

I like the app over all but whenever i go to a workout to do it crashes and kicks me out of the entire app. So i cant use the app. But before all these updates it was all fine. So i cancelled my subscription because i cant do a workout at all. It just crashes me out the app.

### 1/5 — only on mobile devices

*2025-05-14*

The new app is garbage.  The lack of access to it on streaming devices (Roku, fire stick, et) is very dissatisfying.  Gym time was a time to disconnect from a mobile device.  New app forces my mobile device to be integral in the workout time.  silly decision that will result in me ending my use of the total gym as my home workout machine.  I’m told the app will be coming to streaming device, and I hope that’s true.

**Developer response:** We're sorry to hear you are having trouble casting to your TV of choice. Please see below for instructions on how to cast from your iOS device: 1: Turn on your AirPlay or Chromecast supported Smart TV 2: Select "Screen Mirroring" on your iPhone 3: Select your TV you want to cast to 4: Your phone's screen will now display on your TV 5: On your iPhone, open the Total Gym Home Fitness app - the TV will show a black screen 6: Start a workout on your phone and it will display on your TV Hope this helps! Thanks for being a Total Gym customer!

### 1/5 — App vs tv

*2025-04-04*

I tried the app for a week and canceled it. Loved my total gym tv. The app I couldn’t cast workouts onto the tv to see on a bigger screen. Hard to follow a workout on my phone. Bring back total gym tv.

**Developer response:** We're sorry to hear you are having trouble casting to your TV of choice.  Please see below for instructions on how to cast from your iOS device:

1: Turn on your AirPlay or Chromecast supported Smart TV
2: Select "Screen Mirroring" on your iPhone
3: Select your TV you want to cast to
4: Your phone's screen will now display on your TV
5: On your iPhone, open the Total Gym Home Fitness app - the TV will show a black screen
6: Start a workout on your phone and it will display on your TV

Hope this helps!  Thanks for being a Total Gym customer!

### 1/5 — Love my Total Gym, but the app is completely useless

*2025-03-15*

The app doesn’t even work well almost like it hasn’t been updated in 10 years

**Developer response:** We're sorry you feel this way.  We have many exciting updates in the pipeline and are working hard to bring them to you.  We would love to know more about why you think the app is not working well.   Please give us a call at 1-800-501-4621 Mon-Thu, 8:30a-5p ET to discuss.

### 1/5 — Don’t buy!

*2025-03-08*

Worse than the 
previous app. I can’t see any content and I’m not able to see subscription information. Not sure why they are replacing a decent app with something so bad. I love Total Gym TV but won’t be spending any money on this. I will find my work out on YouTube instead. It was during the 7day trial which I signed up for that I had issues with the workouts not showing up on the app. I had to delete and reinstall to get it to work and then it only worked for one day… all in all too much hassle for an app you have to pay a monthly fee for. Also, no preview of the workout and no pause, forward or rewind capabilities. No free workouts! Maybe I will check it out again in the future after improvements have been made.

**Developer response:** We're sorry you feel that way, DMZ c!  You'll need to complete the sign up process and agree to the 7 Day free trial in order to utilize the content.  If you are still unsatisfied, simply navigate to your Apple ID settings and cancel the subscription prior to the 7th day and you won't pay anything.  We are always available Mon thru Thu, 8:30a-5p ET at 1-800-501-4621.  Thanks for being a Total Gym user!

### 1/5 — Don’t buy!

*2025-02-27*

Worse than the 
previous app. I can’t see any content and I’m not able to see subscription information. Not sure why they are replacing a decent app with something so bad. I love Total Gym TV but won’t be spending any money on this. I will find my work out on YouTube instead.

**Developer response:** We're sorry you feel that way, DMZ c!  You'll need to complete the sign up process and agree to the 7 Day free trial in order to utilize the content.  If you are still unsatisfied, simply navigate to your Apple ID settings and cancel the subscription prior to the 7th day and you won't pay anything.  We are always available Mon thru Thu, 8:30a-5p ET at 1-800-501-4621.  Thanks for being a Total Gym user!

### 1/5 — Sorry, but zero content a available

*2025-02-25*

Maybe this is a glitch this evening, but nothing shows when trying to find a workout. I can’t setup my experience because it keeps getting an error. I’ll try again tomorrow. Very disappointed.

**Developer response:** We're very sorry you experienced this!  We did have a platform issue around this time that affected the app.  The issue has been resolved so if you are still experiencing issues please log out and log back in.  If the issue persists, please reach out to Customer Relations at 1-800-501-4621 Mon-Thu, 8:30a-5p ET.

## Most praised reviews (10 highest-rated)

### 5/5 — Game Changer for Me

*2025-06-13*

I concur with a prior review stating that although the app may benefit from further refinement it provides the ability to track workout statistics on the Total Gym which is a first.  I used the Total Gym FIT for five years starting in February 2020 upon my retirement and just prior to COVID and upgraded a few months ago to the Evolve with the STAT unit.  There have been a few issues with the STAT unit including two workouts that did not save and a mismatch between the actual and recorded incline levels which I promptly corrected via the CONNECTED FITNESS Total Gym STATS & Home Fitness App Getting Started website which includes step by step instructions on the recalibration of the unit.  It is therefore important to monitor the incline level reported by the STAT to the app during workouts to ensure that all of the data is being recorded correctly.  I would recommend that the app should be revised to correct cases in which the voice instructions are out of sync with the video, for example in replacement of accessories when such replacement does not match the accessories shown in the video, e.g., remove the squat stand and install the toe bar when the to bar is not used in the exercise.  As stated previously, I started using the Total Gym in 2020 upon retirement at age 70, lost 55 pounds in 6 months and have maintained the weight loss today at age 75.  I am therefore rewarding the app with 5 stars in view of the information provided above and hope to continue using it for as long as I can.

### 5/5 — Fabulous

*2025-06-01*

Update 6/1/25
Its back to working im so excited. This is a blessing to have equiptment and a app so i wont hurt myself.

### 4/5 — APP & STATS SENSOR MAKE TOTAL GYM A CONNECTED FITNESS MACHINE

*2025-05-21*

App still needs much work. However, I’m giving the app 4 stars for what it represents and how it is enabling the Total Gym to offer workout classes and the ability to track and store workout stats. There is so much potential here. I’m most pleased to know that Total Gym is trying to offer connected fitness. I’m all for it.

Note that I was seriously considering getting a Speediance Gym Monster but now that Total Gym is offering connected fitness as well, I decided to order a Total Gym Evolve since Total Gyms have been around much longer, have proven to be effective, reliable, and durable, and should last many years.

DO NOT QUIT WHAT YOU HAVE STARTED. YOU’RE INITIALLY GETTING FEW STARS BECAUSE YOU NEED TO MAKE MORE PROGRESS ASAP. CONTINUE TO EVOLVE WITH CONNECTED FITNESS. KEEP TOTAL GYM CONNECTED!

Please continue to make improvements and additions to the app and the STATS tracking feature. You definitely need to allow users to create and track their own custom workouts as well. The future of the Total Gym for in home use now looks so much brighter and promising. 🤗

### 4/5 — Needs work

*2025-04-24*

I finished the trial and signed up.  Now it won’t let me log in and when I try to reset password I just keep getting error.  Very frustrating.   Also I agree it can be glitchy but I really think it could be good.  Customer service has not been able to help me.
Update
After many messages and a phone call I finally got them to understand I just needed them to reset my password. It works great now.  I also purchased the stats and it is working great with the app.  Finally!
Update: after doing serval rounds of workouts, I do wish it would build from the previous 6 week workout.  I also wish it would use more variety of exercises and utilize more of my attachments.

**Developer response:** It sounds like there may be an issue with your configuration. If this issue persists for you, please give us a call at 1-800-501-4621 Mon-Thu, 8:30a-5p ET and we will help you out!

### 4/5 — Needs work

*2025-03-01, version 2.11.1*

I finished the trial and signed up.  Now it won’t let me log in and when I try to reset password I just keep getting error.  Very frustrating.   Also I agree it can be glitchy but I really think it could be good.  Customer service has not been able to help me.
Update
After many messages and a phone call I finally got them to understand I just needed them to reset my password. It works great now.  I also purchased the stats and it is working great with the app.  Finally!

### 3/5 — I want to love it - Crash Issues

*2025-06-30*

I really wanted to love this App. EVERY time I do a workout it stops/crashes before the workout is finished. If these things can get fixed I may consider using it again, but not until all the bugs are worked out. Also, I would love to see more workouts utilizing the weight bar especially for lower body workouts. I am a woman and have maxed out my legs utilizing just my body weight and highest incline on the FIT model. I imagine women and men who have maxed out would like more videos using the weight bar to challenge themselves. Just my two cents. Thank you.

**Developer response:** Hi!  Thanks for letting us know you are experiencing this issue.  We would love to speak with you about it and find a solution not only for you, but for others who may be experiencing this.  If you could please give us a call at 1-800-501-4621 Mon-Wed, 8:30a-5p ET to discuss, we would greatly appreciate it!

### 2/5 — Better Integration with Apple Health and Fitness Apps

*2025-04-09*

I really like the variety of workouts available in the various categories from the Discovery area. 

The app is connected to my Apple Watch, and the workout summary stats are helpful. However, the problems arise when viewing the workouts in the Apple Fitness and Health apps. I’ve found that the workout sessions show up as Running Workouts in the Apple Fitness app, and the workout time duration doesn’t go towards the “Exercise” time of the Activity Rings. It also appears as the calories total from the Total Gym app is not going towards the “Move”calories of the Activity Rings.

**Developer response:** Thanks for reaching out and letting us know about this.  We are working with our development team on these fixes as well as other additional functionality.  Please let us know if there is anything else we can help with by contacting us Monday thru Thursday, 8:30a-5p ET at 1-800-501-4621

### 2/5 — Potential

*2025-01-20*

There’s so much potential here but the app needs work. The videos are very glitchy. A lot of pausing of video while the timer continues. This of course interferes with the intensity of the workout. Great start but not worth the montages.

**Developer response:** Thank you for your feedback! We will take this back to the team. We appreciate your input and thank you for being a Total Gym user! If we can be of assistance in any way, please reach out to Customer Relations at 1-800-501-4621 Mon-Thu, 8:30a-5p ET.

### 2/5 — Lots of opportunity

*2025-01-13*

Glad to see Total Gym finally adding some technology to their products. App could use some improvements to make it more functional and useful. (1) Be able to control the AI workouts with AirPods ( start/stop/pause/etc). (2)  Increase size of graphics so they are easier to read on screen. (3) Workout summary reports should include level rails set at and amount lifted. (4) Would like to be able to build own workout. Allow end user to pull from the database of exercises so I can use the STATS device to track my workouts. I see a lot of opportunities with this app so I hope the developers will continue to make improvements on a regular basis.

**Developer response:** Thank you for your feedback! We will take this back to the team. We appreciate your input and thank you for being a Total Gym user! If we can be of assistance in any way, please reach out to Customer Relations at 1-800-501-4621 Mon-Thu, 8:30a-5p ET.

### 2/5 — Functionally limited

*2025-01-07*

How is it possible to create a video based app without the ability to fwd/rev scan to skip or repeat elements. This is so basic add to render it nearly unusable.

**Developer response:** Thank you for your feedback! We will take this back to the team. This is in the works for a future update!  We appreciate your input and thank you for being a Total Gym user! If we can be of assistance in any way, please reach out to Customer Relations at 1-800-501-4621 Mon-Thu, 8:30a-5p ET.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
