# Total Password for Mobile — user reviews > 18 indexed App Store user reviews of Total Password for Mobile by Total Security Limited, rated 3.20/5 from 118 ratings. - Source: https://appshunter.io/ios/app/total-password-for-mobile/id1665929630/reviews - App overview in markdown: https://appshunter.io/ios/app/total-password-for-mobile/id1665929630.md - Rating breakdown: 5★ 40 · 4★ 23 · 3★ 15 · 2★ 3 · 1★ 37 ## Newest reviews (3 of 18) ### 1/5 — Paid and nothing *2023-12-04* After paying, tried to set up my master password and it said I didn’t have premium access. It’s a scam. ### 1/5 — Last time I listen to Kim Komodo *2023-12-03* This app is not good ### 1/5 — Frustrating *2023-08-16* I signed up, wrote down my master password, etc. when I went online a few minutes later, my password was not accepted and was told I wasn’t able to create a new one. I’m sorry I signed up. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot enter information that site will accept or allow This site is worthless!! *2026-07-15* See above **Developer response:** Hi, Thank you for taking the time to share your review with us. We apologise for any issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalpassword.com/en/apple so we can reach out to you directly. Warm regards, Total Password, Customer Experience Team ### 1/5 — Rip Off *2026-03-06* I renewed my subscription after it expired & linked the renewal to my account but no matter what I do I can’t log in. I called but they won’t help over the phone they make you use the chat function but you can never connect to the chat function **Developer response:** Hi, Thank you for taking the time to share your review with us. We apologise for any issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalpassword.com/en/apple so we can reach out to you directly. Warm regards, Total Password, Customer Experience Team ### 1/5 — Horrible *2026-01-26* I’ve signed up, registered, paid and it tells me I need to register but won’t let me. How can I even trust this? I don’t recommend! **Developer response:** Hi, Thank you for taking the time to share your review with us. We apologise for any issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalpassword.com/en/apple so we can reach out to you directly. Warm regards, Total Password, Customer Experience Team ### 1/5 — Deceptive app *2025-11-16* Can not complete enrollment, keeps wanting to sell you additional services **Developer response:** Hi, Thank you for taking the time to share your review with us. We apologise for any issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totaladblock.com/en/apple so we can reach out to you directly. Warm regards, Total Password, Customer Experience Team ### 1/5 — Roby *2025-11-05* This will not download and it charged me money. I am very frustrated **Developer response:** Hi, Thank you for taking the time to share your review with us. We apologise for any issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalvpn.com/en/apple so we can reach out to you directly. Warm regards, Total Password, Customer Experience Team ### 1/5 — Feels like I’ve been ripped off! *2025-02-18* I purchased Total Password, set up my master password and then when I went to open it to start using it, it said my access expired! I haven’t even opened it yet!! I’ve tried so many different ways to contact the developers for help but nothing works! I paid a fortune for Total Adblock and all, so I hope this review can help me somehow before I need to report it to Apple as fraud…I really don’t want to do that. ### 1/5 — Refund *2024-12-12* Do not buy this. They will want you to add on and when I wanted a refund they say I have not paid but have the charge on my site. Hard to get refund and site is very hard to use. ### 1/5 — OMG *2024-02-27* Terrible website. No phone number. Never been so angry in my life. Don’t give them a penny. ### 1/5 — Do not buy this App! *2024-01-26* They advertise an attractive rate, then add on for multi devices, then after you setup your master password they ask for a monthly fee AND log up when you refuse to pay more. USELESS and deceptive! ### 1/5 — Trapped *2024-01-15* I have tried to cancel this subscription to no avail. If I follow their guidelines I get lead in a big circle. Totall rip off. Once you've signed up your trapped. SCAM SCAM ## Most praised reviews (5 highest-rated) ### 5/5 — I have been ripped off and I want to cancel *2025-07-21* Cancel the prescription **Developer response:** Hi, Thank you for reaching out. We are sorry to hear you wish to cancel your subscription. To proceed with the cancellation process, please contact us by using the link provided: https://help.totalpassword.com/en/apple, someone from our support team will assist you further. Warm regards, Total Password, Customer Experience Team ### 5/5 — I like it *2024-10-10* I like it ### 5/5 — My review *2024-08-24* I’m happy to have total Ave it makes me fill safer.the only thing is that it’s very hard to install, I’m 74 years old and my eye syght it’s not the best so it has taken me 3 days to install it , please make it Elderly friendly as we don’t have anyone to help us , all the steps to install it are to many and confusing to me . Thank you ### 5/5 — Clowns!!!! *2024-03-10* Your a bunch of clowns!! Bob Sanchez ### 2/5 — Total stupidity *2025-11-20* Negative **Developer response:** Hi, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totalpassword.com/en/apple, and someone from our support team will be in touch to assist you further. Warm regards, Total Password, Customer Experience Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*