# TotalAccess Mobile > Mobile case management for BI customers to access client data and schedules. (iPhone/iPad app by BI Incorporated.) - Source: https://appshunter.io/ios/app/totalaccess-mobile/id1148703423 (this page in markdown: same URL + `.md`) - Developer: [BI Incorporated](https://appshunter.io/developer/1016782233) - Category: Business - Price: Free - Rating: 1.90/5 from 47 App Store ratings · 17 written reviews indexed - Age rating: 17+ - Requires: iOS 14.0 · 119 MB - Languages: American English - Released: 2018-08-03 - Data updated: 2026-08-21 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/totalaccess-mobile/id1148703423/reviews.md ## What is TotalAccess Mobile? TotalAccess Mobile is a case management application that connects BI customers to their caseloads from a smartphone. Users (BI Customers) can view client information, view and close alerts and add, edit or delete client's supervision schedules. ## Key features - View client information - View and close alerts - Add, edit, or delete supervision schedules - Smartphone accessibility - Connect to caseloads ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/totalaccess-mobile/id1148703423/reviews.md ### 1/5 — Trash *2024-05-31* This app is trash. You’d think a company that’s purpose is technology could make a better app. It’s clunky, and lately I cannot even get past the login screen. I have to do a password reset and deactivate my device every time I want to use the thing otherwise I put in my credentials and the app just stalls eventually telling me “A task was cancelled.” This app needs to be fixed asap or scrapped. ### 1/5 — 1000% useless *2024-05-18* BI needs to hire a 3rd grader to update their useless “app”. What is the point of an app if it only leads you to a website that is NOT mobile friendly? Do better. ### 1/5 — Completely useless *2024-02-14* One of the worst apps I’ve ever seen. Can’t even log in because if I push the keyboard it’s stuck in a cycle. A 3rd grader could design something better ### 1/5 — Absolutely Unreliable *2023-11-01* Been using this app for several years and it is garbage. The business itself is great. I have worked with BI since 2009 and they are stellar! However this app is horrible. It keeps crashing at the worst possible times, say getting an alert at 3 am in the morning. Just completely horrible. ### 1/5 — Trash *2022-08-25, version 5.16.0* This app is trash. You’d think a company that’s purpose is technology could make a better app. It’s clunky, and lately I cannot even get past the login screen. I have to do a password reset and deactivate my device every time I want to use the thing otherwise I put in my credentials and the app just stalls eventually telling me “A task was cancelled.” This app needs to be fixed asap or scrapped. ### 1/5 — Completely useless *2021-08-04, version 5.2.1* One of the worst apps I’ve ever seen. Can’t even log in because if I push the keyboard it’s stuck in a cycle. A 3rd grader could design something better ### 1/5 — Worse since upgrade *2021-07-08* Nothing but trouble since they ‘upgraded’ services recently. The website was trouble enough, have yet to be able to access via the app on iPhone or iPad so not sure if UI or info is better or worse than before. This data isn’t national security level stuff, consider & prioritize your users’ experience. ### 1/5 — Sign in issues *2021-06-15* Ever since BI got three factor authentication signing into the app to view alerts has been terribly unreliable. The app forces a pop up to an internet login which rarely loads once it takes you back to the app. Closing alerts takes twice as long due to this. Also, there should be a means of silencing non key alerts. I don’t need to see alerts that have been mitigated or paired with another event for closing. It’s been several years of operation and this app still is not functional or user friendly. ### 1/5 — Slow and annoying *2020-11-19* Why do the alerts open on TOMORROWS date? How can it show anklet charging but not have an updated accurate location? How can I be looking at the guy, anklet lights all showing ok and it show TMC since yesterday? Why cant I turn off pursuit mode? Not sure what I dislike the most, the equipment or the App. And make it smaller. Why not a useful watch? Boooo all around. ### 1/5 — Error message when sending messages *2020-11-19* Ever since this latest update I get an error message every time I try to send a message to a tracker. This is the error- The module id 5 is not supported. Then I have to get on my computer and do it. So much for the convenience of using the app at 3am. ## Frequently asked questions about TotalAccess Mobile ### What is the user rating for TotalAccess Mobile? TotalAccess Mobile has a user rating of 1.9 stars based on 47 ratings. This indicates a mixed to negative reception from its user base. ### Is TotalAccess Mobile available on Android devices? The current information states that TotalAccess Mobile is supported on iPhone, iPad, and iPod. Support for Android devices is not specified. ### How often is TotalAccess Mobile updated? The latest version, 5.29.0, was released on December 6, 2023. This suggests the app receives relatively frequent updates, with the last update being recent. ### What is the age rating for TotalAccess Mobile? TotalAccess Mobile has an age rating of 17+. This is likely due to the nature of the client information and case management tasks it facilitates. ### Can TotalAccess Mobile be used offline? The description focuses on connecting to caseloads, implying an active internet connection is required. Offline functionality is not mentioned. ### What are the main functions of TotalAccess Mobile? TotalAccess Mobile allows users to view client information, manage alerts by closing them, and edit or create client supervision schedules directly from their smartphone. ### Who developed TotalAccess Mobile? TotalAccess Mobile was developed by BI Incorporated, a company specializing in business solutions. ## Version history (last 5 releases) ### 5.29.0 — 2023-12-06 Bug fixes and improvements ### 5.24.0 — 2023-05-09 Bug fixes and improvements ### 5.21.0 — 2023-01-19 Bug fixes and improvements. ### 5.19.5 — 2022-11-10 Bug fixes and enhancements. ### 5.19.0 — 2022-10-24 Bug fixes and improvements ## Apps similar to TotalAccess Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Ivanti Secure Access Client](https://appshunter.io/ios/app/ivanti-secure-access-client/id945832041) | 4.4 (5,000) | Free | Business | | [IntelliTrack Mobile](https://appshunter.io/ios/app/intellitrack-mobile/id1424536921) | 3.8 (6) | Free | Business | | [RePath Officer Companion](https://appshunter.io/ios/app/repath-officer-companion/id6751514651) | — | Free | Business | | [RePath Officer](https://appshunter.io/ios/app/repath-officer/id1443614160) | 5.0 (2) | Free | Business | | [Savance](https://appshunter.io/ios/app/savance/id803964021) | 3.2 (14) | Free | Business | | [LexisNexis® Accurint® Mobile](https://appshunter.io/ios/app/lexisnexis-accurint-mobile/id437590816) | 2.8 (9) | Free | Business | ## More apps by BI Incorporated - [BI SmartLINK](https://appshunter.io/ios/app/bi-smartlink/id1068021794) - [BI Notifi](https://appshunter.io/ios/app/bi-notifi/id1631218379) - [BI TotalAccess](https://appshunter.io/ios/app/bi-totalaccess/id6477209007) - [BI Tech Forum](https://appshunter.io/ios/app/bi-tech-forum/id6743806667) All apps by BI Incorporated: https://appshunter.io/developer/1016782233 ## Related topics [bizzy management](https://appshunter.io/ios/topics/bizzy-management) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*