# Totango

> Mobile app for customer success management, account oversight, and team collaboration. (iPhone/iPad app by totango, Inc..)

- Source: https://appshunter.io/ios/app/totango/id965309053 (this page in markdown: same URL + `.md`)
- Developer: [totango, Inc.](https://appshunter.io/developer/965309052)
- Category: Business, Productivity
- Price: Free
- Rating: 4.50/5 from 6 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 32 MB
- Languages: English
- Released: 2015-03-09
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/totango/id965309053/reviews.md

## What is Totango?

Explore the Totango Customer Success Mobile app. Manage your customers, accounts, and tasks, and collaborate with your team virtually, wherever you are and from the palm of your hand. 

Totango is the first enterprise-grade mobile application designed specifically for Customer Success. Totango’s Customer Success mobile app gives you access to your customer data from anywhere and at any time on your iOS device.  With Totango you can get customer notifications that require your attention and dive into the details to take action.  It will quickly become your favorite application to answer any customer or contact question.

Totango’s Customer Success application provides the following capabilities:
Let Totango work for you
 • Get a high-level overview of your Customer Portfolio at a glance
 • Get daily notifications and alerts
 • Easily search for a customer record
 • View customer details based on their health
 • Get alerts when customers need attention
Do my daily work 
 • View and follow your tasks and the tasks you assign to others
 • View and execute your plans for each customer
 • View the full picture of your customer information including its full hierarchy
 • Add touchpoints to log your customer engagements
Collaborate virtually
 • Assign tasks for your team to get things done
 • Share customer details while on the go

Are you a Totango customer? Download the app, login, and get started. 

Not a Totango customer, yet? Don’t worry. You can sign up for free. 

Got Questions? Contact support@totango.com
Follow Us on LinkedIn https://www.linkedin.com/company/totango	

By downloading the Totango Mobile App, you agree to the Totango’s terms and conditions: https://www.totango.com/terms-of-use

## Key features

- Customer portfolio overview
- Daily notifications and alerts
- Customer record search
- Health-based customer details
- Task management and assignment
- Customer engagement logging
- Virtual team collaboration

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/totango/id965309053/reviews.md

### 5/5 — Easy to use

*2020-07-14*

The app enables to do most of my job while on the go, or watching my kids.
It’s intuitive to use and has most the same functionality as on the computer.
Use case: I was watching my young kids while also being notified of a customer that needed my input. I was able to handle all of it in minutes from my phone!

### 5/5 — Recent updates has made this app very useful

*2020-05-20*

This app was updated recently and we are getting very good feedback from our customer success users on its usability. Thanks Totango!

### 3/5 — More features and stability please

*2019-07-05*

Adding touch points keeps causing the app to crash and blank touch points to be added to the timeline. 
I may be missing it but I can’t see how to edit a task.

### 3/5 — Basic and too many push notifications

*2016-04-21*

I love totango as a software. The iPhone app gets the job done in a very cluttered way. Different health portfolio buckets would be great. Being able to tell totango which customers or buckets I care about would be great because currently, I have over 2000 customers, I don't want a push notification each time one of them changes health.  

In general, the app does what it needs to do. I can assign tasks on the fly, I can see total customer health at a glance. Looking forward to the future of this.

### 5/5 — Customer Success on the go

*2015-07-21*

Learn all about your customers status and team's tasks. Can't leave home without this...

### 5/5 — Cool app

*2015-06-14*

Works really well. Let's you access your accounts health, trends and information very quickly. Search is really fast. Push notifications alerts on account health changes let you know in real time on which accounts to focus on.

### 5/5 — Awesome app!!!!

*2015-04-09*

Great app!

### 5/5 — Awesome little app for  customer success

*2015-03-13*

Easy to use and intuitive.  customer health information  is accessible anywhere. 
This is the perfect companion to the Totango service.

### 5/5 — Addicted To My Portfolio Stats

*2015-03-12*

My portfolio stats are at my fingertips! Real-time notifications for what matters keeps me from getting surprised and keeps me ahead of my VP. 

Question about an account? One click and I'm sending it to my colleagues along with a graphic that I've annotated. 

My customers never sleep, but now I can because their info is always in my pocket. 

Amazing productivity enhancer without chaining me to my laptop.

### 5/5 — Best App to manage your account portfolio

*2015-03-11*

In a glance the Totango app tells me exactly which accounts I need to spend time with and what areas I need to focus on to move that customer toward success.

## Frequently asked questions about Totango

### What is Totango?

Totango is an enterprise-grade mobile application designed specifically for Customer Success professionals. It allows users to manage customer accounts, tasks, and collaborate with their teams virtually, all from their mobile device.

### Is Totango free to use?

Yes, Totango offers a free plan for new customers. You can sign up for free to access its features. The app is available for free download.

### What devices does Totango support?

Totango is available on iOS devices, specifically iPhones and iPods. It is designed for mobile use on these platforms.

### How often is Totango updated?

The latest version of Totango, 5.9, was released on February 6, 2023. The app is actively maintained by its developer, totango, Inc.

### What are the main benefits of using Totango?

Users can get a high-level overview of their customer portfolio, receive daily notifications and alerts, easily search for customer records, and view customer details based on their health. It also helps in managing tasks and logging customer engagements.

### Can I assign tasks to my team members with Totango?

Yes, Totango enables virtual collaboration by allowing you to assign tasks for your team to get things done and share customer details while on the go.

### What is the age rating for Totango?

Totango has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.

### How can I get support for Totango?

If you have questions about Totango, you can contact their support team directly at support@totango.com. They also provide terms and conditions on their website.

## Version history (last 5 releases)

### 5.9 — 2023-02-06

The app is not supported by rooted devices. 
If you try to open the app on a rooted device, the app will automatically close.
When using the app, you will be prompted to enter a Captcha during login.

### 5.8.9 — 2022-11-27

Bug fixes

### 5.8.8 — 2022-11-14

Bugs fixes. Security fixes.

### 5.8.7 — 2022-09-09

Bugs fixes

### 5.8.6 — 2022-06-01

New Logo

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## More apps by totango, Inc.

- [Customer Success Summit](https://appshunter.io/ios/app/customer-success-summit/id1452250679)
- [Customer Journey Analyzer](https://appshunter.io/ios/app/customer-journey-analyzer/id1593050196)

All apps by totango, Inc.: https://appshunter.io/developer/965309052

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
