# Toters توترز — user reviews > 498 indexed App Store user reviews of Toters توترز by TOTERapp LLC, rated 4.70/5 from 45,236 ratings. - Source: https://appshunter.io/ios/app/toters/id1015006220/reviews - App overview in markdown: https://appshunter.io/ios/app/toters/id1015006220.md - Rating breakdown: 5★ 40,503 · 4★ 1,768 · 3★ 634 · 2★ 369 · 1★ 1,962 ## What do users think of Toters توترز? Overall sentiment: negative **Pros** - 🚀 Fast and reliable delivery - 💡 Wide variety of restaurant options - 👍 Smooth and user-friendly app - 🤝 Excellent customer service **Cons** - 🐛 Frequent order cancellations and delays - 💰 Overpriced delivery fees - 🤖 Poor customer support and lack of issue resolution - 🕰️ Slow app performance and loading times **Commonly reported bugs** - Incorrect item deliveries and missing order items - Discounts and promotions not being applied correctly - Crashes and freezes when navigating the app - Issues with account registration and login **Most requested features** - Add option to pay in dollars - Implement a feature to track order history and review past orders - Improve in-app communication with drivers - Provide more transparency on restaurant availability and item stock ## Newest reviews (10 of 498) ### 3/5 — Please add dark mode *2026-08-28, version 4.53.0103* Only app on my phone without dark mode ### 3/5 — كركوك تسعين *2026-08-24, version 4.52.0203* Naz9dr ### 1/5 — رسوم الخدمة *2026-07-27, version 4.50.0703* ليش تخلون رسوم خدمه فوك التوصيل ؟ لو اسعار المطاعم الي اغلى من المنيو بالحقيقه شنو هاي؟ راحعوا مصادر الاسعار مال مطاعم و حاولوا تلغون رسوم الخدمه ### 1/5 — ليش تحظرون رقمي خرا عليكم *2026-07-25, version 4.50.0603* امداكم ### 5/5 — توترز *2026-07-24, version 4.50.0603* تطبيق ممتاز عروض جميله وتوصيل سريع ### 5/5 — Hiba *2026-07-23, version 4.50.0603* احبكم والله ماڪو منافسسسس لتوترز ### 5/5 — Great Customer Service *2026-07-22, version 4.50.0603* All food delivery app are good but Toters stands out for their excellent customer service. ### 5/5 — The best *2026-07-21, version 4.50.0603* This app has changed my life. I always have had to go out and eat to get food but now I can chill at home and eat from places I never knew about. Absolutely amazing 🤩🤩 ### 1/5 — The worst shopping experience *2026-07-19, version 4.50.0603* The worst app ever, they eat money ### 5/5 — بعض تعديلات *2026-07-19, version 4.50.0603* اكو مطاعم ماكو بس هذا تعديل ## Most critical reviews (10 lowest-rated) ### 1/5 — رسوم الخدمة *2026-08-27, version 4.53.0103* الغو خدمة رسوم الخدمة فاشلة واغلى من التوصيل ### 1/5 — مشاكل بالطلبات متكررة *2026-08-25, version 4.52.0203* بكل طلب جاي نطلبه ، دا تصير بي مشكلة ، التطبيق دا يصير من سيء الى اسوء وماكو اهمية للزبون تلكا المندوب جاي يفتر و عنده الطلب لو تجهيز غلط 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 ### 1/5 — سوء معاملة *2026-08-23, version 4.52.0203* عدم حل المشكلات القاء اللوم على الزبون بدل تحمل المشكلة ### 1/5 — zz *2026-08-23, version 4.52.0203* so trash I don’t recommend you to install it ### 1/5 — Iraq, kirkuk city *2026-08-15, version 4.52.0103* My account was blocked because I canceled an order after waiting for the driver under the hot sun for over 10 minutes. Now, they are forcing me to pay a $3 just to unblock my account. This is unfair support. ### 1/5 — افشل تطبيق *2026-08-10, version 4.51.0203* افشل كادر ### 1/5 — افشل تطبيق بالعراق دعم فاشل *2026-08-07, version 4.51.0203* دعم فاشل وتواصل سيء جداً ما انصح احد يستخدمة ### 1/5 — Worst app *2026-08-07, version 4.51.0203* Do not waste your money on this scam app ### 1/5 — “Consistent” dispatch issues *2026-08-03, version 4.51.0103* I’ve been using this app for a while, and this is far from the first time I’ve had this issue. Orders get confirmed immediately, you give me an estimated delivery time, and then… nothing. The driver doesn’t get dispatched until way later, if at all. Tonight was the final straw. I placed an order around 1:30 a.m. with an estimated delivery time of 35–50 minutes. After 40 minutes, there still wasn’t even a driver assigned. I contacted support and got no response. I messaged again 10 minutes later still nothing. About 10 minutes after that, I tried calling customer support twice. No answer either time. It took 1 hour and 10 minutes before someone finally joined the chat. Funny enough as soon as they joined, they were able to dispatch a driver immediately. By then I told them to just cancel the order. I wasn’t about to wait another 20 minutes after already wasting over an hour. I literally watched an entire movie while waiting for my food, and by the end of it I still didn’t even have a driver assigned. That’s beyond ridiculous. Nothing new about this either. The same kind of delays and dispatch issues keep happening, yet nothing ever seems to get fixed. You just hand out free delivery coupons whenever a problem occurs. All we’re asking is of you to fix those problems. What a way to ruin someone’s night! ### 1/5 — no body answer on support chat *2026-07-31* while my order was 115 dollar it went to 51 dollar and they took from my card the whole amout??? **Developer response:** Hello Alex, thank you for taking the time to rate us. Our team tried reaching out to you to follow up on your concern, but we weren't able to get in touch. If there's another way you'd prefer us to contact you, please let us know. You can also reach us anytime at reviews@totersapp.com, and we'll be happy to look into your concern and assist you further. ## Most praised reviews (10 highest-rated) ### 5/5 — Love *2026-08-26, version 4.52.0203* Love ### 5/5 — مشكله *2026-08-18, version 4.52.0103* اكو مشكله كلش جبيره انو من اطلب السايق من يستلم الطلب ميطلع بلخريطه ولا اعرف بقه شكد حتى يوصل يمي ارجو حل المشكله ### 5/5 — The Hunger Saviour *2026-08-12, version 4.51.0203* The app that saves us in times of hunger ☺️ ### 5/5 — 🌟 *2026-08-10, version 4.51.0203* Always the best❤️❤️ ### 5/5 — ALWAYS ALERT *2026-08-09, version 4.51.0203* U R servicing YOUR LORD LUV YOU ALL ### 5/5 — GOOD FOR ORDERING *2026-08-06, version 4.51.0103* yum and fast and only take 10 to 30 mins ### 5/5 — The best *2026-08-04, version 4.51.0103* Love it so much ### 5/5 — Great service provider *2026-07-31, version 4.51.0103* Wonderful and so helpful. Thanks Toters. ### 5/5 — Friendly driver *2026-07-30* Very friendly driver **Developer response:** Hello, We appreciate your review! It's always rewarding to hear when a driver creates a positive experience through their professionalism and friendly approach. Thank you for sharing your feedback. ### 5/5 — تقييم التطبيق *2026-07-27, version 4.50.0703* من احسن وارتب التطبيقات للتوصيل في بغداد واربيل ، صارلي سنين عندي من اول مفتح منزلته ، سرعة الطلبات والدعم مباشر ان جانت اكو مشكلة بلطلب ، ونظام التطبيق جدا سهل وبسيط وكلشي متوفر بي 😍 وخصومات كل فتره ، المندوبين كذلك جداً محترمين ومرتبين ، شكراً جريلاً لكادر توترز اتمنى الكم كل التوفيق والرزق يارب --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*