# Touch ‘n Go eWallet — user reviews > 344 indexed App Store user reviews of Touch ‘n Go eWallet by TNG Digital Sdn Bhd, rated 4.70/5 from 4,547 ratings. - Source: https://appshunter.io/ios/app/touch-n-go-ewallet/id1344696702/reviews - App overview in markdown: https://appshunter.io/ios/app/touch-n-go-ewallet/id1344696702.md - Rating breakdown: 5★ 3,943 · 4★ 320 · 3★ 102 · 2★ 36 · 1★ 146 ## What do users think of Touch ‘n Go eWallet? Overall sentiment: negative **Pros** - ✨ Convenient payment app - 🚀 Fast and efficient transactions - 💳 Useful for toll and parking payments **Cons** - 🔕 Excessive promotional notifications - 🔒 Concerns about security and data privacy - 🤖 Poor customer service and lack of support - 🚫 Limited functionality for non-Malaysian users - 🐛 Technical issues and bugs **Commonly reported bugs** - Account verification issues - Inability to transfer funds between TnG card and e-wallet - Unreliable reload and payment functionality - Frequent app crashes and connectivity problems **Most requested features** - Ability to top up physical TnG card from the app - Option to disable promotional notifications - Support for international phone numbers and non-Malaysian users - Improved security features like biometric authentication - Integration with other payment methods and services ## Newest reviews (10 of 344) ### 3/5 — adalah pokoknya *2026-06-19, version 1.9.3* tak suka update baru tng sebab kena tambah duit kalau nak transfer duit kat orang. ada 300 minta tambah 2 ringgit sedangkan kena send 300 bulat bulat. ### 5/5 — 👍 *2026-06-04, version 1.9.0* Convenient ### 2/5 — Can’t transfer out *2026-05-31, version 1.9.0* Can’t transfer money out of the account especially if you are a American or European it’s not user friendly. Short term stays should just use your bank account and get cash out. ### 5/5 — Services *2026-05-28, version 1.9.0* Bagusss ### 5/5 — Very nice work *2026-05-20, version 1.8.97* Thanks ### 2/5 — Not so user friendly *2026-05-19, version 1.8.97* A bit crowded in Dashboard, instruction not so clear. pl improve it to become NEAT and Simple . ### 5/5 — Touch n go ewallet *2026-04-27, version 1.8.94* Pay spend invest and manage your money easily and securely. With millions of users using this app safety is number one. ### 4/5 — So far ok *2026-04-23, version 1.8.94* App hanged on me once. Also for post code detail, it allowed for numbers only. Brunei post codes have initial letter designators for zones ### 1/5 — Software flaw *2026-04-02, version 1.8.91* Online verification hopeless ### 1/5 — i hope this ewallet die *2026-03-29, version 1.8.91* suck ewallet, even i already non active the permission and auto payment, it still auto payment and debit, i lost my money and i cant refund because the requirement is so many ## Most critical reviews (10 lowest-rated) ### 1/5 — Feed back *2026-08-23, version 1.9.12* Very confusing and unnecessarily complicated! ### 1/5 — The most cluttered, fussy, non-intuitive app I know *2026-08-20, version 1.9.12* I guess designed by an 18 year old - it defies all the rules of good systems design. It is The most cluttered, fussy, non-intuitive app I know. It is my last choice to use as a payment method. ### 1/5 — This is soo wasting time!! *2026-07-29, version 1.9.9* I just dwnld this app due to i been told need to use this app but when i already did register thn i need to login but since yesterday still cannot i ask the the app they said mybe incorrect password..this is not n acceptable !!!! When i try to retrieve still cannot login!! DISAPPOINTED!!! ### 1/5 — Log in problem *2026-07-28, version 1.9.9* You know registration is the easiest part. But the hell is wrong with the system when I put in my birthdate it kept saying I keyed in wrongly?!? Like bro?!? I keyed my IC number METICULOUSLY and it’s not like I do not know my own birthdate?!?!?!!????? It’s my birthday! Why would it keep saying it doesn’t match????? ### 1/5 — Can’t Transfer to myanmar *2026-07-05, version 1.9.6* Why t&g stop transferring with KBZ pay ### 1/5 — Problem with payment *2026-07-03, version 1.9.6* Problem not able to make payment ### 1/5 — Teda guna *2026-05-26, version 1.8.99* Tng tk dak guna dari bulan 2 buat nak guna email baru cakap tunggu proses 3 hari hingga 1 minggu sampai sekarang tidak boleh guna kacip apa ni tng dah saya cakap fon hilang ini itu lagi nak bod ### 1/5 — Support little countries *2026-05-14, version 1.8.96* Is really disappointed that it didn’t support all the countries. ### 1/5 — ho *2026-04-26, version 1.8.94* why my OTP email tak sampai? cam bangang ### 1/5 — Ads Gets In My Eyes *2026-04-16, version 1.8.93* Way too many ads, interfere with transaction. Whomever made the UI this way needs to be fired and never work ever again. ## Most praised reviews (10 highest-rated) ### 5/5 — Ok *2026-08-20, version 1.9.12* Ok ### 5/5 — Short & Direct *2026-08-07, version 1.9.11* Incredibly convenient and easy to use! The TNG eWallet makes paying for tolls, parking, and daily purchases completely hassle-free. Fast, reliable, and smooth transactions every time. Highly recommended! ### 5/5 — The new best *2026-07-26, version 1.9.8* The best to keep you money ### 5/5 — Efficient *2026-07-25, version 1.9.8* Very convenient ### 5/5 — Ewallet *2026-07-19, version 1.9.8* Very nice ### 5/5 — very user-friendly *2026-06-30, version 1.9.5* The TNG app is very user-friendly and easy to use. Everything can be done online without having to visit a counter, and there’s no need for a physical transfer process. It makes transactions much more convenient and efficient. ### 5/5 — Rebate *2026-06-26, version 1.9.4* Can i know more about this ### 5/5 — TNG *2026-06-22, version 1.9.3* Very easy & convenient to use apps ### 5/5 — Most convenient e-wallet *2026-06-14, version 1.9.2* Easy to use anywhere and at any time ### 5/5 — Good *2026-06-11, version 1.9.1* Memang baik TnG ni laa🥰 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*